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Employ, Enable, and Empower Your Workforce

Through industry-leading human capital management (HCM) technology; best-in-class HR consulting services; and dedicated, local support, GTM Payroll Services helps companies increase efficiencies and productivity while accelerating key business decisions and boosting employee performance and engagement.

Why GTM?

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Leading Edge Platform for Human Capital Management

GTM’s secure, cloud-based solution for Human Capital Management (HCM) simplifies business operations, lowers costs and streamlines workflow processes. Integrate and automate all aspects of managing your workforce, including time and attendance, payroll processing, applicant tracking, onboarding, benefits administration, and automated tools for human resource management.

Learn more about our HCM technology

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Leading Edge Platform for Human Capital Management

GTM’s secure, cloud-based solution for Human Capital Management (HCM) simplifies business operations, lowers costs and streamlines workflow processes. Integrate and automate all aspects of managing your workforce, including time and attendance, payroll processing, applicant tracking, onboarding, benefits administration, and automated tools for human resource management.

Learn more about our HCM technology

Get a Free Quote

HR Consulting Services

For companies that need outsourced HR assistance, GTM’s human resource consultants help handle ever-changing legal compliance, manage and retain talent, and implement HR best practices that keep employees aligned with business goals.

See what our clients are saying about our consulting services

Learn more about our HR Services

Get a Free Consultation to discuss your service needs

 

 

Client Reviews

Excellent
GTM Payroll Services
4.8
Based on 431 reviews
june jasen
Chrystal was sensational with me ...
Walking me through todays' computer issues with you .
thank you for her kindness and patience ... she is a true winner on your staff
Response from the owner:June, we are delighted to hear that Chrystal was so helpful for you. She is definitely a customer service star! Thank you very much for the kind words and your business!
Judy Grabkowski
Excellent service. Great personality Very, very helpful
Response from the owner:Judy, we are happy to hear about your great experience with GTM. Thank you for the kind words and for your business!
Alina Moraru
Leslie was awesome, so very helpful and knowledgeable!
Response from the owner:Alina, thank you for the kind words about Leslie, we are are glad she was able to provide you with excellent service!
Kristina McQuaid
GTM is always helpful, accurate, and knowledgeable. Thanks Leslie!
Response from the owner:Kristina, thank you very much for the wonderful review about Leslie and GTM! We appreciate your words and your business.
Maclady LadyMac
Leslie helped me quickly alter my payroll cycle so that I could enable the HomePunch feature on my account. She took the time to work through/talk through the best approach to resolving my concern. She was patient, informative, and extremely helpful! In fact, I was able to call back the following day and get connected directly to her to answer more questions for me. I am so glad I made the switch to GTM for payroll. These initial interactions have shown me that they go above to help their clients. Thank you Leslie!
Response from the owner:Maclady, we are glad to hear that Leslie has made you happy about switching to GTM! We strive to create ecstatic clients, and it sounds like we have succeeded. Thank you very much for the kind words and for your business!
Brad & Colleen Durkin
The customer service is excellent! I emailed them to make a permanent payroll change that isn’t available through my online account. Leslie was quick to respond, got it setup right away and had great customer service! It was seamless for me which is extremely helpful.
Response from the owner:Brad and Colleen, we are delighted to hear that Leslie provided you with the customer service we strive for with every client. Thank you for letting us know was quick and responsive. We appreciate the review and your business!
Christine Classick
GTM has been a professional and efficient Payroll company for the more than ten years that we have been household clients. I’m so pleased that I found them! Today I was helped with an issue by Stephanie Carpenter. She was so sweet and funny while maintaining a professional attitude and great efficiency. Stephanie followed up immediately via email after completing the necessary task. I will continue to recommend Stephanie and GTM Payroll in the future!
Response from the owner:Christine, it's so great to hear how helpful Stephanie was for you. We are honored that you have been a loyal client for so long - we truly appreciate the kind words and your business!
marina stahl
It is great service.
I am very grateful of there services
Customer service always there to help us out.
Thank you!
Response from the owner:Marina, we are delighted to hear that you are happy with GTM's customer service. Thank you for the kind words and for your business!
Nicole Francis
I emailed my rep Alicia Bailey to help me with a website report. She emailed me back right away with instructions but also a copy of the report, saving me a lot of time which I really appreciated.
Response from the owner:Nicole, thank you for letting us know how responsive and helpful Alicia was. We appreciate the kind words and your business!
Richard Ahl-Ludwig
Jan Turlick has been great to work with!
She helped explain the complicated rules that needed to be addressed.
Response from the owner:Richard, thank you for letting us know how helpful Jan was in managing your leave. We appreciate the kind words and your business!
Barry Gold
We needed a service to handle payroll for our elderly parents' caregiver. I am so glad I chose GTM. They've made it incredibly easy for a payroll know-nothing like me. Using their website is a breeze, and if I do need to call, everyone I've ever spoken to has been so helpful. Today it was Sam, who instantly understood my issue and took care of it in moments. Boom, problem solved. I could not be more pleased, and would highly recommend.
Response from the owner:Barry, we are delighted to hear that Sam and the GTM team have provided you with great service, and we're grateful that you'd recommend GTM! Thank you very much for the kind words and for your business.
Rickie Golden
I've had a terrific experience with GTM Payroll, particularly with the expert help of Kim Loomis and Leslie, both of whom worked to resolve issues and have been kind and extremely helpful. I have 2 great advocates in them, which goes a long way. They are great ambassadors to GTM, and I'm grateful!
Response from the owner:Rickie, we are grateful to hear that Kim and Leslie have provided you with such wonderful service! We are glad that they were so helpful and have represented GTM so well. Thank you for the kind words and for your business!
Alli Rehr
I had an excellent experience with GTM Payroll Services, thanks to Leslie. I was having some issues with logging into my account, and Leslie was incredibly helpful in walking me through the process. Not only was she knowledgeable and patient, but she was also kind and made sure to follow up with me to ensure that my problem was fully resolved.
Response from the owner:Alli, thank you very much for the kind words about Leslie and the service she provided. We are glad to hear that she was thorough and responsive and met your expectations. We appreciate you and your business!
Martha Vickery
I am totally satisfied with Leslie services. She is extremely helpful.
I appreciate it very much.
Response from the owner:Martha, we are delighted to hear how satisfied you are with Leslie and GTM. Thank you for the kind words and for your business!
Daniel Stuart
Great customer experience - Alicia and team are amazing and have been incredibly important to the growth of our business
Response from the owner:Daniel, it's great to hear that your business is growing, and we are so happy that Alicia and the GTM team has contributed to it! Thank you for the kind words and for being a client.
Alexander Southwell
Great service overall, Leslie was great in helping to explain something I wasn’t understanding!!
Response from the owner:Alexander, we are delighted to hear that Leslie was able to help you to your satisfaction. Thank you very much for the kind words and for your business!
Ann Ratnayake Macy
I greatly appreciate Candice's warmth, kindness, and knowledge with a payroll issue.
Response from the owner:Ann, thank you very much for letting us know how great Candice's service was for you. We appreciate it and your business!
william jobsis
Wonderful customer service and responsiveness.
Response from the owner:Thanks, William! We're so happy you're enjoying our services.
Debbie Botwick
A sincere thank you to Leslie for her excellent customer care - great knowledge, attitude and service.
Response from the owner:Debbie, we are happy to hear that Leslie provided superior customer service for you. Thank you very much for letting us know - we appreciate it and your business!
Carolyn Summers
Tanisha was very patient with me and answered all of my questions.
Response from the owner:Carolyn, thank you very much for letting us know that you received excellent customer service. We appreciate you!
Hiren Mankodi
Incredibly responsive and excellent service. Very knowledgeable support. Leslie was awesome as was Alex.
Response from the owner:Hiren, we are delighted to hear that Leslie and Alex provided excellent and responsive service for you. We thank you for the kind words, and we appreciate your business!
Dave Konkel
I have used GTM for the better part of a year to provide payroll services for aides for my mother's care. GTM Customer Service has been incredible every time I need their assistance. Unlike other organizations (i.e. cell phone carriers or cable providers) GTM people spend the time and have the patience to resolve any issue I may have. Special thanks to Mike who set up my initial account and Mariana who handled my latest questions. Though I don't have the other individuals' names, everyone I have dealt with at GTM has been a delight. Thanks so much for making my care giving tasks easier!
Dave
Response from the owner:Dave, thank you so much for letting us know how helpful the GTM team has been for you. We are glad to hear that your issues were handled patiently and to your satisfaction, and that we have made your job easier. We truly appreciate the kind words and your business!
Julia Burke
Leslie at GTM was very helpful and professional! My family is appreciative of all the work GTM is doing on our behalf.
Response from the owner:Julia, thank you very much for letting us know about the great service Leslie provided! We are happy to have you as a client and we appreciate the kind words.
Julie Adams
We have been really happy with GTM and customer service with Leslie has been great, efficient and proactive.
Response from the owner:Julie, thanks very much for letting us know that Leslie and the GTM team have been helpful and efficient! We appreciate the feedback and your business.
Lisa Kanellis
Rachel Vincent, our Account Manager, has been extremely helpful and professional while servicing our account. Being this was our first year with GTM, we came with many questions and requests that were always resolved with a positive attitude and a successful end result.

We are extremely satisfied with the GTM team!

Lisa Kanellis
Secretary & Treasurer
Security Mutual Insurance Company
Response from the owner:Lisa, we are so happy that Rachel has made your first year with GTM a successful one, and that you are very satisfied with our services. Thank you so much for the kind words and for your business!
Douglas Liebhafsky
My experience with GTM Payroll Services has been excellent. In particular, Sam Haskell of GTM, with whom I've had several interactions, has been extraordinarily helpful and pleasant to deal with.
Response from the owner:Douglas, we are delighted to hear that Sam and the GTM team have provided you with excellent service. Thank you very much for the kind words and for your business!
alissa patte
We recently switched to GTM this year and it was a smooth and easy transition. GTM has been wonderful, and Rachel is the BEST! She is always there for us whenever we have an issue or need a quick meeting. We couldn't be happier to have her as our Account Manager!
Response from the owner:Alissa, thank you for letting us know that your transition to GTM was a success! We are glad to hear that Rachel has been so helpful for you and is providing the superior service you deserve. We truly appreciate the kind words and your business.
David Asatiani
LESLIE at GTM is the nicest person and she knows her job so good! I was struggling for 2 weeks to sign up and she answered on all my questions and she helped me out with everything! LESLIE YOU ARE AN AMAZING HUMAN BEING!
Response from the owner:David, thank you very much for letting us know how helpful Leslie was for you. We truly appreciate the kind words and your business!
Abigail Wald
Leslie thought of everything. She asked me all the questions I needed to think of, but didn't even know existed. She was SO professional and kind and thoughtful and proactive. I feel like I am in such good hands with GTM. All the years with them have been great, honestly, but this past experience with Leslie was just the icing on the cake. SUCH a good company!!
Response from the owner:Abigail, we are delighted to hear how thorough and helpful Leslie was for you. She exemplifies the superior customer service all of our GTM team members strive to provide. Thank you very much for the kind words - we appreciate your business!
Keighton Hines
Leslie’s responsiveness and attentiveness in answering my questions regarding payroll and taxes for a household employee was unmatched. Leslie was clear in her guidance and thorough in her instructions, allowing me to complete necessary tasks at year’s end and ultimately enjoy the holidays with my family. Thank you, Leslie! I have recommended GTM to friends and family alike!
Response from the owner:Keighton, we are glad to hear that Leslie was attentive and responsive to your needs, and that she inspired you to recommend GTM to others! Thank you so much for the kinds words and for your business.
Jim Selzer
GTM and especially Erin McAvoy have provided outstanding customer service since my business has been signed up with them.

My business is definitely not their largest client but she and they have been super responsive every time I have needed anything done or had any questions.

I am a tough customer but they do a super job in supporting me and my business!

Thank you!
Response from the owner:Jim, we are grateful to you for letting us know how happy you are with GTM and with Erin. We are delighted to hear that she is providing you the service you deserve. We appreciate the kind words and your business!
Kelly Cech
Jan was very helpful, professional and responsive. I had a great experience. Thank you!
Response from the owner:Kelly, thank you very much for the kind words! Glad to hear Jan has provided you with the service we pride ourselves on. We appreciate your business!
Ashley Valentine
Have had a great experience with GTM Payroll Services. I have been especially impressed with their customer service, which is such a rarity these days. I can always speak to a knowledgeable person, and I can count on a follow up call or email for unanswered questions. Kim Loomis was especially helpful for me, for months on end, when we were dealing with booking keeping issues on the part of my state. She was fantastic! Highly recommend GTM Payroll Services for household employee payroll and benefits management.
Response from the owner:Ashley, we are glad to hear that you have a had a great experience with GTM, and that Kim was so helpful for you. We truly appreciate the kind words and your business!
Sharee Camp
Leslie is so wonderful, helpful, and patient. She answered all of my questions promptly.
Response from the owner:Sharee, thank you for letting us know how great Leslie's customer service has been for you. We appreciate the kind words and your business!
Helena Smith
Leslie was so helpful setting up holiday bonuses as well as raises for employees for 2025. Very thorough and showed great attention to detail, all with a great attitude!
Response from the owner:Helena, we are delighted to hear how helpful Leslie was for you! We're so glad she provided you with the detailed, professional service you deserve. Thank you very much for the kind words and for your business!
Debra Antonelli
GTM has done my payroll since I opened my business. The team is excellent and I've never had any issues with my payroll. Sarah Anne DeCamp is a rockstar, super flexible, and always does a great job making sure our payroll is done fast and accurately!
Response from the owner:Debra, we are so grateful to have your business for so many years, and we're delighted that Sarah is providing the service you deserve. Thank you very much for the kind words!
Nauman Ahmad
Best Payroll service available.
Response from the owner:Thank you so much!
Carrie Hasslinger
Sarah always responds so quickly to any issues I have. She has been such a great help to me after all I have been through in the past year with losing our boss , also known as my dad. She is the best. Carrie:)
Response from the owner:Thank you, Carrie. A benefit to using a local payroll service is the responsive of a dedicated account manager who really gets to know your company. We appreciate your business!
Andrew Corkern
Candice Jones was exceptional and was one of the best customer service representatives I have ever had. Kudos!
Response from the owner:Andrew, we are delighted to hear that Candice provided such great service for you. Thanks very much!
Joy R
GTM has been a great local company to work with for our payroll needs. My account manager, Sarah DeCamp, is super responsive and there to help whenever I need her. I wouldn't hesitate to recommend their services to anyone looking for a new payroll company.
Response from the owner:Joy, it's so great to hear that Sarah has provided you with the superior service you deserve. We truly appreciate the kind words and we thank you for your business!
Lorena Bonilla
Last week Friday 11/22/24, I spoke with a beyond amazing, soul, compassionate, human being that ever walked this earth Ms. Jan Turlick, CLMS Leave Management Specialist from GTM. She mentioned this was a very small company located in Georgia. Personally, this small company has has a HUGE HEART just beyond compare; invaluable. I have never came across a company like this and a person who was more than willing to wholeheartedly listen to me while I cried attempting to explain my work situation; affecting my mental and physical health. Honestly, I was to a breaking point. Jan was more than a BLESSING, an angel who walks this earth!!!!! She assisted me with such grace, calm, ease, comfort and worked non-stop all day along with my doctor to assist me with this new, unfamiliar, leave process. She mentioned her prayer book and said was going to keep in prayers which I have no words to express how immensely grateful I am that our lives cross paths even in this dark time with my work/personal situation. A complete stranger praying and comforting me with her kind words and support!!! This world need more human beings like Jan Turlick. Extremely thankful for GTM and Jan for all you do. Thank you for existing and for all that you are!!!! Wherever Ms. Jan Turlick is in Georgia a BIG HUG to her and prayers as well. Thanks to Jan and GTM, I know feel there's a little of ray of hope amidst all of my simultaneous issues, work, personal and caretaker. So, eternally grateful to Jan and GTM!
Response from the owner:Thank you for those amazing words, Lorena. We're so happy to have been able to help with managing your leave. Just to clarify, while GTM has employees across the U.S. (including Georgia), we are a mid-sized firm headquartered in Upstate New York and still with a big heart :).
Jamie Dougherty
I really love the individual attention from GTM. You have a specific dedicated rep you can go to for anything and everything. Much better than a giant corporation like ADP.
Response from the owner:Thank you, Jamie. One of the benefits of choosing a local firm for payroll is the support you receive from a dedicated account manager who gets to know your business.
akkotaco513
Have been using gtm for 7 years now and it's always responsive and reliable! I just forward them whatever mail I get and they take care of everything!
Response from the owner:Wow, that's so nice to hear! We appreciate the kind words - thanks very much!
Lisa Gillespie
Customer service is great. We've had initial hiccups transitioning over to GTM but they are always very helpful and solution oriented. Last week I was having a problem with the way pto was being calculated and Leslie helped me figure out what was going on. She also called me back to make sure I had received all the emails and information I needed.
Response from the owner:Lisa, we are glad to hear that you are getting the superior service you deserve. We appreciate the kind words - thanks very much for those and for your business!
Travis Hance
The team is resourceful, dedicated and friendly. I can highly recommend their services.
Response from the owner:Travis, thank you very much for letting us know how happy you are with GTM! We appreciate you and your business.
Elite Nannies on Demand
GTM truly cares about their clients and it shows! Sarah is a fantastic account manager, she's so quick to answer questions and offer help. I was having trouble getting something set up and she didn't hesitate to schedule a video call with me to personally walk through each step so I could understand it. She's a gem! We also refer our own clients to GTM- Christa and Patrick have been wonderful on that side of things!
Response from the owner:We are truly grateful to hear that not only have we provided your families with excellent service, but that you are finding our referral partnership valuable. Thank you so much for being a great partner and for the kind words!
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