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Martin is a graduate of Pace University with an MBA in Personnel Management and the University of Massachusetts with a BA in Psychology. He is a member of the Capital Region Human Resources Association (CRHRA), where he is past president and certification director, and a member of the Society of Human Resources Management (SHRM) where he is currently a New York State District Director. Martin also serves as an active member of the Excelsior College Business Industrial Advisory Committee, the Southern Saratoga Chamber Education and Business Partnership Committee, and the Wildwood Programs Board of Directors and Human Resources Committee.

Caprice is a Senior Certified Professional from the Society of Human Resources Management (SHRM-SCP), as well as a certified Professional from the Human Resources Certification Institute (PHR).  She holds a Bachelor of Science degree in Business Administration, as well as MBA (concentration in Human Resources Management) from SUNY Oswego.

Caprice is a certified Workplace Investigator, as well as a certified Mediator, receiving a Certificate in Mediation from Cornell University. She is a member of the Executive Board of Directors for the Central NY Chapter of SHRM, as well as an active member of the National Chapter of SHRM.

She has worked directly with the President/CEO of a Big-4 Accounting Firm to develop a senior level leadership development program. Jennifer has also done HR and tax consulting related to reorganizations, mergers, and acquisitions for top public and private organizations. She has led HR and process audits, ERISA audits, employee handbook projects, benefit administration platform deployment, and has developed and delivered trainings both on HR and benefits compliance.

Jennifer has served as Chief Compliance Officer as it relates to HIPAA, Benefits Compliance, and NYS DFS. She has consulted in all areas of HR, including leave management, talent acquisition and termination, benefits enrollment, compliance and ACA, HIPAA, COBRA, and state and federal compliance notices.

Jennifer possesses a J.D. in Tax from New England Law Boston, and a bachelor’s degree in Political Science from Providence College. She volunteers as an assistant football coach with Saratoga Springs Pop Warner and is a Past Exalted Ruler of the Saratoga-Wilton Elks Lodge #161.

Natalie has experience in all aspects of human resources including training and process improvement. Her extensive work with mergers and acquisitions have developed her compliance and facilitation skills in transitioning and managing administrative functions such as benefits, retirement programs, HRIS systems, and payrolls. Natalie’s focus on detail has made her a subject matter expert and valuable resource.

Natalie has a Bachelor’s of Science degree in Management and Marketing from Siena College and a Master’s in Business Administration from Sage Graduate School. She is also a member of The Society of Human Resources Management.

Nicole’s career has spanned a multitude of Human Resources functions, lending itself to solid generalist experience. Her expertise, however, focuses on the areas of employee relations, performance management counseling, conflict resolution, talent acquisition & retention, and leadership development. She provides critical consultative support to multiple levels of the organization, from front-line employees to senior leadership. In her ability to diagnose challenges, prescribe solutions, and implement business-supported HR strategies & tactics, she becomes a trusted advisor to her clients and their businesses.

Nicole holds a B.S. in Psychology from St. Lawrence University and a M.S.Ed. in Psychological Services from the University of Pennsylvania. She is a member of the Capital Region Human Resources Association (CRHRA) and the Society of Human Resources Management (SHRM).

Kristen is a graduate of SUNY Empire with a B.S. in Community & Human Services Administration and Human Resources Development. She is an active volunteer having served on board and steering committees for organizations including Albany Barn, Albany Chefs’ Food & Wine Festival, Rosa Venerini Early Childhood Center, Mission Accomplished Transition Services, and Habitat for Humanity, among others.

Kristen has also served as a mentor for the University at Albany Emerging Non-Profit Leadership Academy, the Capital Region Chamber’s executive mentorship program, and SUNY Empire’s Student Leadership Institute.

Caryl Hugg has more than 20 years of experience in a variety of industries, including legal, not-for-profit, medical, and manufacturing. As an HR Consultant, she helps companies with recruiting, employee relations, compliance, benefits administration, and payroll. Caryl also has experience with new hire onboarding and exit interviews, OSHA reporting, FMLA/workers’ compensation/disability claims, safety committees, and safety trainings.

Caryl keeps up to date with HR education and changes to regulations, and is currently working towards her PHR. 

Caryl graduated from Hudson Valley Community College with her associates degree in Business. Caryl is past president of the Clifton Park Elks Ladies Auxiliary, past president of the Okte PTA, and is currently a Division Coordinator for the Clifton Park Soccer Club recreation program.

One key to Loretta’s success is understanding the business objectives along with current operations. This insight – coupled with her ability to work within and across functions and staff levels – allows her to build consensus to achieve business goals and drive cultural and behavioral change. Her track record is a proven one, creating and leading (local, regional, and international) teams, programs, and projects. Loretta has significant impact on the managers and employees she coaches on skills needed for success in leadership, performance management, operational and marketing effectiveness, team interaction, and company culture and practices.

Loretta earned her masters in Sociology from Syracuse University. She has completed several management programs and is a graduate of the Albany Chamber of Commerce Leadership program. She holds certification as an SPHR, a Coach Practitioner, in DiSC, a NYS Dispute Resolution Association’s Conflict Coach, an NCBI prejudice reduction trainer; and is a Distinguished Toastmaster.

Elaina’s qualifications include a proven track record of combining motivational team leadership skills, an aptitude for innovation and creative problem solving, and a comprehensive knowledge of employment laws and full-cycle human resources functions of talent acquisition, employee relations, benefits and compensation administration, and employee development to optimize work processes, engage employees, and create an attractive work culture.

As a strategic leader with top-tier business acumen, Elaina has experience in delivering valuable insights, commanding analytical projects, and advising on process improvements. She is skilled at prioritizing high-impact initiatives, integrating HR technologies, and leading human resources operations in support of short- and long-term business goals. Elaina is a tactful communicator with interpersonal strengths leveraged to drive team collaboration, liaise with key stakeholders, and serve internal and external customers with poise and professionalism. She has the ability to identify and develop talented team members and motivate a diverse workforce through changing environments to achieve organizational objectives.

Elaina holds a bachelor’s degree in Health and Human Services from University of Buffalo and a Masters degree in Human Resources Management from North Central University. She has a Professional in Human Resources (PHR) certification from the Human Resources Certification Institute and a Project Management certification from University of Buffalo School of Management.  She is a presidential member of the National Society of Leadership and Success, a member of Society of Human Resources Management (SHRM), and Capital Region HR Association (CRHRA).

Sara has her MBA from Empire State College. She is a certified yoga and meditation instructor as well as a life coach and loves sharing these life changing practices with others including her last employer where she led weekly meditation for several years. She has two teenagers and lives in Saratoga Springs.

She advises organizations on the essential components of team productiveness and ability, collaborative team formation process, leadership requirements and team building and decision-making methods. She has partnered with organizations in building competency-based environments; leadership approaches; alignment of corporate culture with hiring and promotion; leadership learning, talent and performance management plans. She champions utilization of “best practices” which incorporates diversity synergy, employee empowerment and strategic business acumen. Resultant ROI are cultures imbued with integrity, dialogue, performance excellence and innovation.

Marjorie has also held the positions as Head of US Human Resources Operations for a manufacturer and distributor of building products; Executive Leader, National Professionals Services for Manchester, Inc. and Senior Vice President, Manager Consultant for Drake Beam Morin, Inc.

Marjorie completed post graduate studies in organizational development and employment law at N.Y.U. She holds an MA from St. Michael’s College, VT and BS in Education/Economics. She is SPHR certified. She has been an active member of SHRM; ISPI; ASTD; NJAWBO and other professional associations.

Lance has been a Senior Human Resources Analyst and a Human Resources & DEI Director, and has received Lean Six Sigma Green Belt Certification, which teaches management techniques focused on minimizing waste, delays, and errors to reach maximum efficiency.

Lance received his Bachelor of Science in Liberal Arts and Sciences, General Studies and Humanities from Crown College, and has a Doctorate in Non-profit Leadership from South University. He also has an M.B.A. from Louisiana State University and is currently studying for a Master of Science in Management and Economics from Texas A&M, and a Ph.D. in Strategic Leadership from the University of the Cumberlands.

Michele comes to GTM as a Global Human Resources Leader with more than 30 years of responsible and progressive experience with a solid background in human resource planning, employee relations, employment contract negotiations, performance management, benefits administration, employee engagement, full-cycle recruitment, executive level management, training/employee development, management coaching, EEO Compliance, budget forecasting, compensation, payroll, and HR administration. She also has extensive employee benefits experience, including but not limited to RFP’s, contract negotiations/interpretations, renewal process, and open enrollments.

Prior to her role at GTM, she served as the HR Director for Samsung C & T America. As a trusted and influential partner to organizational leaders in developing strategies and providing dynamic solutions for Samsung, her comprehensive background in HR management, employee benefits, recruitment, retention, compensation and payroll, labor relations, policy interpretation, training and communication has resulted in strong and trusting relationships. She led a team focused on developing and implementing strategies that drove business results, and created a positive work environment and experience for all levels of employee engagement.

Michele received her B.S degree in Management from Pace University at the Pleasantville Campus in Westchester, New York.

Past accomplishments include establishing an HR department, reducing costs of health and disability insurance and workers compensation costs, developing safety programs, as well as sourcing and recruiting executive staff. Patricia successfully worked with management to avert two different unionizing attempts, introduced an organization to lean manufacturing and continuous improvement concepts, while facilitating a smooth implementation.

Patricia is a certified Senior Human Resource Professional and has served on the Board of Directors for a number of local not-for-profit agencies.

Leave Management Specialists

These experiences gave Jennifer a solid foundation and expertise in several areas. Her areas of specific expertise are leave management, process, compliance, policy and administration, client interaction, employee relations, payroll, and recruiting. Her additional areas of specialty include employee relations, benefits administration, organizational development, affirmative action planning, performance improvement, reporting and data analytics, and policy writing.

The focus of the Leave Administration Division is to meet the leave case management needs, while maintaining compliance, for clients across their U.S. locations, and to assist employees with their needs throughout their leaves to make things as low stress and easy for them as possible. Jennifer’s background and expertise give her the ability to lead with confidence, share knowledge, and collaborate with her team of strong leave administrators to support our clients and their employees’ needs.

Jennifer earned her bachelor’s degree in Business Management/Human Resource Management and Development through SUNY and has her Certificate in FMLA Administrative Skills. She continually educates herself on compliance and stays up to date on new policies and laws nationally and at the state, county, and local levels.

Stephanie graduated from the University at Buffalo with a double major in Psychology and Spanish.

Natasha has a Masters in Business Administration with a focus on Human Resources and Risk Management. She also has her B.S from Rutgers University.

Alex most recently supported an organization’s transition to a human capital management (HCM) system that offers its employees opportunities to increase efficiency through the utilization of modern technology. Alex’s professional experience is in the food & beverage, healthcare, and human services industries.

Alex is a member of the Society of Human Resource Management and Capital Region Human Resources Association.

With more than 4 years of experience managing and supporting HR teams, data entry and auditing, employee retention programs, leave services, and employee recognition programs, Alicia enjoys looking for new ways to develop each organizations team to help them reach their goals.

Alicia is OSHA 10 certified, has her bachelor’s degree in Psychology from the College of Saint Rose, and a master’s degree in Industrial and Organizational Psychology from Southern New Hampshire University.