Leave Management Administration

GTM’s Leave Management Administration service helps plan, track, and handle employee leaves, including administration, claims management, return-to-work support, and reporting. The service is delivered via a secure, cloud-based solution and backed by a dedicated team of specialists who are SHRM Certified and FMLA Certified professionals.

Why Outsource Leave Management Administration?

Leave management administration is a time-consuming and complex process. Letting GTM handle your leave management administration means you will:

  • Control your costs
  • Alleviate your administrative burden
  • Mitigate risk to the company
  • Reduce absenteeism/abuse
  • Streamline your leave processes
  • Receive robust reporting
  • Improve the employee experience and increase productivity

Download our free Leave Management Outsourcing Guide

GTM’s leave specialists can assist with:

  • Family and Medical Leave (FMLA)
    • Tracking medical certifications
    • Keeping compliant with all FMLA paperwork, assisting with eligibility requirements
    • Tracking employees during intermittent leave and return
    • COVID-19 tracking
  • ADA Guidance
    • Accommodation requests
    • Fitness for duty
  • Short Term Disability
    • Assistance with creating DBL cases with carriers
  • Other Paid Leave
    • Full PFL case management
    • Other federal and state paid leave management
    • Tracking intermittent leave
  • Additional HR Services (available upon request from our in-house HR consulting team)
    • Return-to-work policies and procedures
    • Light duty policies and procedures
    • Termination guidance
    • Managerial training
    • Leave policies and procedures

How Our Leave Management Administration Service Works

A leave specialist will be assigned to your business, available to employees Monday- Friday, 8 am – 8 pm ET, and can be contacted via online 24/7 self-service portal, email, or phone. The leave specialist will:

  • Provide employees with FMLA/Disability/PFL/ADA paperwork (as applicable)
  • Distribute all required notices
  • Stay in continuous contact with employees throughout leave
  • Consult with the client’s HR department on FMLA approval/denial
  • Track leave status and utilization in GTM’s technology solution
  • Submit disability/paid family leave/workers’ compensation claims to carriers
  • Send FMLA designation notices to employee
  • Communicate with the client’s HR department and/or employees on FMLA/disability/PFL status (as applicable) with appropriate access
  • Communicate with HR department and/or supervisors regarding an employee’s return to work

All leave activities are documented, and paperwork is stored within the secure, cloud-based, proprietary tracking system. The system offers a self-service portal that allows different levels of access.

The proprietary software also:

  • Allows leave specialists to process leave requests 10 times faster than traditional methods with less risk of error
  • Calculates leave eligibility instantly using the client’s payroll reports import
  • Manages multiple workflows for different leave types and allows for customization
  • Provides audit-ready reporting
  • Adheres to HIPPA standards and security protocols

Client is responsible for confirming compliance with all federal and state leave laws. GTM does not provide legal advice.

Interested?

Meet our HR consultants

Request more information and a free consultation about our leave management services.

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