Leave Management Administration

GTM’s Leave Management Administration service helps plan, track, and handle employee leaves, including administration, claims management, return-to-work support, and reporting. The service is delivered via a secure, cloud-based solution and backed by a dedicated team of specialists who are SHRM Certified and FMLA Certified professionals.

Why Outsource Leave Management Administration?

Leave management administration is a time-consuming and complex process. Because of the increasing complexity of leave benefits and overlapping local, state, and federal laws, it is difficult for human resource managers to stay abreast of the nuances of leave administration. Changes in existing leave laws and policies are frequent and can change from one day to the next. Outsourcing to experts who are engrossed in the latest regulatory changes greatly minimizes the risk for non-compliance and avoids costly fines and lawsuits.

14 states and the District of Columbia currently have enacted statewide laws that require employers to provide paid sick leave benefits to employees: Paid Sick Leave—State Law Overview 

11 states and the District of Columbia currently have paid family and medical leave programs, and New Hampshire and Vermont enacted voluntary paid family and medical leave insurance programs: Paid Family and Medical Leave—State Law Overview

Letting GTM handle your leave management administration means you will:

  • Control your costs
  • Alleviate your administrative burden
  • Mitigate risk to the company
  • Reduce absenteeism/abuse
  • Streamline your leave processes
  • Receive robust reporting
  • Improve the employee experience and increase productivity

Download our free Leave Management Outsourcing Guide

GTM’s leave specialists can assist with:

  • Family and Medical Leave (FMLA)
    • Tracking medical certifications
    • Keeping compliant with all FMLA paperwork, assisting with eligibility requirements
    • Tracking employees during intermittent leave and return
    • COVID-19 tracking
  • ADA Guidance
    • Accommodation requests
    • Fitness for duty
  • Short Term Disability
    • Assistance with creating DBL cases with carriers
  • Other Paid Leave
    • Pregnancy Disability Leave
    • Paid Family Leave
    • Paid Sick Leave
    • Family Military Leave
    • Military Service Leave/ Veterans’ Leave
    • Domestic Violence Victims’ Leave – State specific FMLA
    • Blood/Bone Marrow/Organ Donation Leave -State specific FMLA
    • Crime Victims’ Leave -State specific FMLA
    • Volunteer Emergency Responder Leave – CA /other policy
    • Firefighter Responder Leave
    • Public Health Emergency (Quarantine/Isolation) Leave
    • Tracking intermittent leave
  • Additional HR Services (available upon request from our in-house HR consulting team)
    • Return-to-work policies and procedures
    • Light duty policies and procedures
    • Termination guidance
    • Managerial training
    • Leave policies and procedures

How Our Leave Management Administration Service Works

A leave specialist will be assigned to your business, available to employees Monday- Friday, 8 am – 5 pm ET, and can be contacted via online 24/7 self-service portal, email, or phone. The leave specialist will:

  • Provide employees with FMLA/Disability/PFL/ADA paperwork (as applicable)
  • Distribute all required notices
  • Stay in continuous contact with employees throughout leave
  • Consult with the client’s HR department on FMLA approval/denial
  • Track leave status and utilization in GTM’s technology solution
  • Submit disability/paid family leave/workers’ compensation claims to carriers
  • Send FMLA designation notices to employee
  • Communicate with the client’s HR department and/or employees on FMLA/disability/PFL status (as applicable) with appropriate access
  • Communicate with HR department and/or supervisors regarding an employee’s return to work

All leave activities are documented, and paperwork is stored within the secure, cloud-based, proprietary tracking system. The system offers a self-service portal that allows different levels of access.

The proprietary software also:

  • Allows leave specialists to process leave requests 10 times faster than traditional methods with less risk of error
  • Calculates leave eligibility instantly using the client’s payroll reports import
  • Manages multiple workflows for different leave types and allows for customization
  • Provides audit-ready reporting
  • Adheres to HIPAA standards and security protocols

Client is responsible for confirming compliance with all federal and state leave laws. GTM does not provide legal advice.

Meet Our Leave Administration Team Leaders

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Martin Patrick

Martin Patrick

Senior HR Consultant Manager

Martin brings extensive human resources experience to the GTM team as a strategic member of corporate senior management in for-profit, not-for profit, union, and non-union environments. As a consultant, he has worked on assignments at a not-for profit global research institute, an engineering R &D start up, a multi-state retail employer, a physician practice, a manufacturing service provider, a not-for profit national accreditation company and various other successful businesses. His project work includes developing compensation structures, human resource audits, employee and management training, employee handbooks, job descriptions, employee classifications and employee investigations.

Martin Patrick

Michele Schuler

Senior HR Consultant

Michele comes to GTM as a Global Human Resources Leader with more than 30 years of responsible and progressive experience with a solid background in human resource planning, employee relations, employment contract negotiations, performance management, benefits administration, employee engagement, full-cycle recruitment, executive level management, training/employee development, management coaching, EEO Compliance, budget forecasting, compensation, payroll, and HR administration. She also has extensive employee benefits experience, including but not limited to RFP’s, contract negotiations/interpretations, renewal process, and open enrollments.

HR services are offered through GTM HR Consulting Inc.


Request more information and a free consultation about our leave management services.

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