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Employ, Enable, and Empower Your Workforce

Through industry-leading human capital management (HCM) technology; best-in-class HR consulting services; and dedicated, local support, GTM Payroll Services helps companies increase efficiencies and productivity while accelerating key business decisions and boosting employee performance and engagement.

Why GTM?

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Leading Edge Platform for Human Capital Management

GTM’s secure, cloud-based solution for Human Capital Management (HCM) simplifies business operations, lowers costs and streamlines workflow processes. Integrate and automate all aspects of managing your workforce, including time and attendance, payroll processing, applicant tracking, onboarding, benefits administration, and automated tools for human resource management.

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Leading Edge Platform for Human Capital Management

GTM’s secure, cloud-based solution for Human Capital Management (HCM) simplifies business operations, lowers costs and streamlines workflow processes. Integrate and automate all aspects of managing your workforce, including time and attendance, payroll processing, applicant tracking, onboarding, benefits administration, and automated tools for human resource management.

Learn more about our HCM technology

Get a Free Quote

HR Consulting Services

For companies that need outsourced HR assistance, GTM’s human resource consultants (Pinnacle HR) help handle ever-changing legal compliance, manage and retain talent, and implement HR best practices that keep employees aligned with business goals.

See what our clients are saying about our consulting services

Learn more about our HR Services

Get a Free Consultation to discuss your service needs

 

 

Client Reviews

GTM Payroll Services
Excellent
4.8
Based on 359 reviews
review us on
Dominick Pugh
Dominick Pugh
Love GTMKimberly is the best!!!!!Thank you all for everything!
Response from the owner: Dominick, that's great to hear - thank you for letting us know, and for your business!
A Night in Bloom
A Night in Bloom
I have been using this service for many years, Jennifer my representative always goes above and beyond to help me with any questions or concerns regarding payroll for my team!
Response from the owner: That's wonderful to hear! We are glad that Jennifer provides you with exceptional service and that you've been a loyal client. Thank you for the kind words and for your business!
Toni Taylor
Toni Taylor
Jennifer from GTM Payroll Services is a top-notch Administrator for our payroll service account. Every time that I have a question, she is there for me. I highly recommend Jennifer and GTM to anyone for their payroll processing.
Response from the owner: Toni, thank you very much for letting us know that Jennifer has provided you with exceptional service. We are happy to hear it and we appreciate your busines!
Cheri West
Cheri West
GTM is an amazing company to work with for payroll! They have exceptional customer service and provide answers immediately. Our representative, Sarah DeCamp, is truly an asset to GTM!! Whenever a question or concern arises, she handles it efficiently and professionally! A true rare gem in today's work force!!
Response from the owner: Cheri, we are so glad to hear that GTM has made your payroll processing easy, and that Sarah ahs provided the responsive, dedicated service that our clients deserve. Thank you very much for the kind words and your business!
Jason Krogmann
Jason Krogmann
Erin McAvoy at GTM is a tremendous asset to this company. Always engaging on the phone and there for me when I have a question. I never feel like I am putting her out when I need help.
Response from the owner: Jason, we are delighted to hear that Erin is providing you with the fantastic customer service you deserve. We appreciate the kind words and your business - thank you!
Nicole Bradley
Nicole Bradley
Jennifer L. has been outstanding in teaching me the ins and outs of payroll for my business. She is patient, thorough, and such a great vendor to work with. I am truly grateful for her support and am so lucky to work with such an outstanding business like GTM!
Response from the owner: Nicole, thank you for letting us know that Jennifer's customer service has been top notch! We truly appreciate the kind words and your business.
Heidi Colson
Heidi Colson
Jennifer Labulis is always very helpful and quick to respond!! She goes above and beyond for our agency.
Response from the owner: Heidi, it's great to hear that Jennifer has provided you with the superior service you deserve. Thank you very much for letting us know, we appreciate it and your business!
Theresa Popp
Theresa Popp
Our company used to use GTM for our payroll company but then switched in 2019 - our mistake. We came back to them this year and are we happy. Don't know why we left in the first place. Everyone year us super friendly, professional and efficient. My current payroll specialist is Erin McAvoy and she has helped me with every issue that I have had since getting use to the new system. Other companies could learn from GTM on how to put clients first. Something many places seem to have lost since COVID. Thank you GTM and especially my support team.
Response from the owner: Wow Theresa, thank you so much for those wonderful words! We are delighted that you came back to us and have had such a good experience with Erin, and that she exemplifies our core value of creating ecstatic clients. We truly appreciate your feedback and your business!
Paul Bricoccoli
Paul Bricoccoli
Their online platform is very easy to use and if I ever have a question, our rep Erin is fantastic. In all the years Erin has been our rep, I’ve never had to leave a voicemail! She is super helpful and always accessible. I highly recommend!
Response from the owner: Paul, we are delighted to hear our platform has been easy to use, and that Erin has provided the responsive, personal service that all our clients expect. Thank you very much for the kind words and for your business!
Kimberly Smith
Kimberly Smith
This is what a 5 star operation looks like. Great product, amazing support, and GTM really feels like part of our team. I am so happy we are working with GTM at our nonprofit.
Response from the owner: Kimberly, we can't thank you enough for the glowing review! We are delighted that our products and support have been so beneficial for your business. We truly appreciate you!
J ill McLean
J ill McLean
Erin at GTM is an absolute gem! Excellent to work with, patient, kind and full of knowledge. Thank you GTM!
Response from the owner: Jill, it's great to hear that Erin has provided you with excellent customer service. Thank you for the kind words and for your business!
Michael Moran
Michael Moran
I would like to thank GTM they go above and beyond there job this is the best corporation i have delt with thank you all for everything you do you are #1 to us
Response from the owner: Michael, thank you very much for the kind words. We are glad that you have had such a good experience with GTM, we truly appreciate your business!
Fred Wagner
Fred Wagner
Working weekly with Alicia is a real pleasure, her work is top notch and very timely. Thank you for your weekly payroll service for our company.
Response from the owner: Fred, we are so happy to hear that Alicia is providing you with the service we expect and you deserve. Thanks so much for the kind words and for your business!
Vandana Goel
Vandana Goel
Alicia at GTM is a absolutely amazing. She is very attentive and always responds and take care of our needs. Happy to work with GTM and Alicia.
Response from the owner: Thank you, Vandana! We appreciate the trust you place in GTM to manage your payroll.
Bob Gaito
Bob Gaito
I have used GTM in the last 3 companies that I have owned. They are professional, knowledgeable, and very service oriented. I highly recommend them.
Response from the owner: Bob, we're so glad to hear that you keep using GTM for your companies. We appreciate the kinds words about our service team. Thank you for your business!
J Belcastro
J Belcastro
Jennifer L at GTM is amazing! Always available anytime I need her. Goes above and beyond. She has went out of her way many times for me! Extremely knowledgeable. I would recommend her to anyone.
Response from the owner: It's so nice to hear that Jennifer has provided you with exceptional service. Thank you very much for the kind words and for your business!
William Egan
William Egan
Very efficient. Always willing to assist with issues and very timely, and accurate processing. Very satisfied.
Response from the owner: William, thank you very much for the kind words. We are delighted to hear that your payroll processing has been timely and accurate. We appreciate your business!
Stacey Nooney
Stacey Nooney
GTM has been a great payroll service. My rep, Brianna is very responsive and attentive whenever I have questions or needs. I would highly recommend working with them.
Response from the owner: Thanks, Stacey. We appreciate the trust you place in GTM to manage your business payroll.
Anthony Schunk
Anthony Schunk
We were referred to GTM Payroll Service, we are absolutely thrilled that they handled everything from payroll to insurances we needed. Mike ams Josh are the BEST. Very knowledgeable and explained everything in detail. I would absolutely recommend this company to everyone. Thank you all from Big Tony’s Meal Prep
Response from the owner: Anthony, we are so glad to hear that the GTM Insurance Agency team, especially Mike and Josh, were so helpful. We are also happy to hear that you are combining your insurance with your payroll to have everything under one roof. Thank you so much for the kind words and for your business!
Debbie Kavanaugh
Debbie Kavanaugh
Extremely pleasant, knowledgeable staff. Quick response times for all questions. State of the art website website, easy to use. Simple and ALWAYS timely tax filing. I am not very computer savvy, but find their dashboard extremely user friendly to locate any needed info.
Response from the owner: Debbie, we are delighted to hear that our service team has been responsive to your needs, that our website and payroll technology have made things easy for you, and that your taxes have been filed on time, every time. We truly appreciate your business, and we thank you for the great review!
Gale Johnson
Gale Johnson
Very nice and qualified professionals who are expedient and proficient. Thank you!
Response from the owner: Gale, we appreciate the kind words and your business. Thank you!
Dean & Tina K
Dean & Tina K
I am very thankful to have Erin McAvoy handling my payroll. She is both friendly and efficient.
Response from the owner: We appreciate the kind words and are thankful you chose to partner with GTM for your payroll needs.
Erin Norris
Erin Norris
Kim and everyone at GTM have always been super great for our company. Questions are answered quickly and accurately. Whenever I have a payroll related question, Kim is there to walk and talk me through it. I feel so comfortable going to Kim with any difficult situation I have. GTM is really the best payroll company around!
Response from the owner: Erin, we are delighted to hear that Kim has been so responsive and helpful for you and your company. We really appreciate the kind words and we thank you for your business!
Dave Horner
Dave Horner
GTM, and specifically Erin, have been a great resource for us
Response from the owner: We're happy to hear that, Dave. Thank you!
Michelle Clark
Michelle Clark
Alicia B. Account Manager, at GTM is the best representative a company can have. She is always quick with a response be it by email or phone! She is professional, attentive to detail and always follows through!
Response from the owner: Michelle, we are so glad to hear that Alicia is providing you with the superior customer service we pride ourselves on. Thank you very much for the kind words, and for your business!
John Bellucci
John Bellucci
We work with Rachel from GTM, and could not be more happy with the service she provides. She is always responsive to all questions we have, and helps with all payroll issues. We're lucky to have her as our GTM partner and would highly recommend working with her to anyone looking for new payroll services.
Response from the owner: John, thank you so much for letting us know how great Rachel has been for you. Her responsiveness and dedication to your business is what we expect and what all our clients deserve. We really appreciate the kind words!
Mountain Valley Manor
Mountain Valley Manor
GTM and my CS Rep Kim has made the payroll process easy. They have made it easy to work with their interface and Kim gives us 1st rate customer service and account support. I have questions all the time and if Kim does not know, she finds out and gets back to me. I have tried Paychex and ADP previously and came back to GTM. They are far superior with customer service and handling all aspects of your organizations' payroll accounts.
Response from the owner: Wow, that is so great to hear! We're delighted that we our outpacing the competition with our service, and that our payroll platform has made things easy for you. We are also glad to hear that Kim is providing you with top-notch service. Thank you very much for the kind words and for your business!
Christopher Dawson
Christopher Dawson
As a local company we love the business partnership we have with GTM right up the road from us. The value we see in working with a local payroll provider is unmeasurable.
Response from the owner: Christopher, we are happy to hear that you are finding value in working with a local partner. We are thankful to have you as a client and we really appreciate the kind words!
Daniella Redgrave
Daniella Redgrave
Everyone at GTM is very knowledgable and hands on. It's so nice to be able to put a face to a name!
Response from the owner: Daniella, thank you for the kind words, we really appreciate it!
Gina Mintzer
Gina Mintzer
We have been working with GTM since 2018 and we haven't looked back. The best part of our work together, aside from the reporting, training and overall product ability, is the personal customer service we receive from Rachel Vincent our account representative. Her assistance in our use of the system for the greatest ease has made all the difference as we've had staff changes and updates.
Response from the owner: Gina, we are so glad to hear that Rachel has made everything easy for you and your organization, and that our payroll system has served you well. Thank you very much for letting us know, and we truly appreciate your business!
Bridget Keefer
Bridget Keefer
GTM Payroll HRIS services have been an absolute game-changer for our organization! From seamless payroll processing to comprehensive HR solutions, GTM delivers excellence at every step. What truly sets them apart is their outstanding customer service, exemplified by Rachel Vincent.Rachel Vincent, our dedicated customer service representative, has consistently gone above and beyond to ensure our needs are not just met, but exceeded. Her professionalism, expertise, and unwavering commitment to client satisfaction make every interaction a pleasure. Rachel's proactive approach and attention to detail have saved us time and hassle, allowing us to focus on our core business objectives with peace of mind.GTM's HRIS platform is intuitive, reliable, and customizable to suit our unique requirements. Whether it's onboarding new employees, managing benefits, or generating insightful reports, the system is robust yet user-friendly. The support team, led by Rachel, is always prompt and knowledgeable, readily addressing any queries or concerns we may have.In an industry flooded with options, GTM Payroll stands out as a trusted partner dedicated to empowering businesses like ours. With Rachel Vincent at the helm of customer service excellence, we have full confidence in the reliability and effectiveness of GTM's HRIS services. We wholeheartedly recommend GTM Payroll to any organization seeking top-tier HR solutions backed by unparalleled support.
Response from the owner: Wow, Bridget - that's quite a review! We are delighted to hear that our payroll and HR platform has been such a big help to your company, and that Rachel has provided you with the superior customer service you deserve. Thank you so much for your business, and for posting this terrific review!
Amanda Franklin
Amanda Franklin
I have been with a company who has solely used GTM for many years and has always spoke so highly of them. I personally have worked with GTM for seven years now through this company and they are wonderful. They truly value the relationships they create and are always quick to provide assistance whenever it is needed. Rachel Vincent is our account Manager and she is fantastic! Highly recommend.
Response from the owner: Amanda, we can't thank you enough for the wonderful words! It's great to hear that our team has been responsive to your needs, and that Rachel has provided excellent service that has benefited both you and your company. We truly appreciate your business!
John Clinton Eisner
John Clinton Eisner
I felt assured that I wasn't missing any step of the process!
Response from the owner: We're happy to hear that, John. Thank you for sharing the kind words, and thank you for your business!
Brian McAnneny
Brian McAnneny
Marianna Silveira did a great job for us onboarding a home employee for GTM.
Response from the owner: Brian, thank you very much for letting us know how helpful Marianna was in getting your new employee onboarded. We are delighted to hear she did a great job for you - we appreciate the kind words and your business!
Kelly Cech
Kelly Cech
Very helpful & responsive! Thank you Elona.
Response from the owner: Kelly, thank you very much for the kind words! Glad to hear Elona has provided you with the service we pride ourselves on. We appreciate your business!
Edward Nie
Edward Nie
GTM Payroll Services has been fantastic payroll solution for our family and our nanny. The customer service team is top notch - very responsive, professional and caring in getting any changes / questions resolved. The online platform / technology is easy to use, making it easy to automate payroll, PTO / time tracking, withholding and other payroll workflows. Annual cost is relatively reasonable as well. Highly recommend!
Response from the owner: Edward, we are happy to hear that your experience with GTM has been so positive! We pride ourselves on superior customer service, so we're glad that's what we have provided you. We are also glad to hear that our technology is user-friendly and that it's made managing your employee so much easier. We really appreciate the kind words - thank you!
Stephanie Brown
Stephanie Brown
I have reached out to Jan who works at GTM numerous times in the past couple of months with questions regarding how leave works and documentation questions. I am always impressed by her quick responses and thorough understanding of FMLA protocol and practices. Jan responds to emails within 24 hours and has always provided the information I am looking for with easy to understand directions/explanations. I cannot recall ever having such pleasant, consistent, and timely interactions with any other professional entity. Thank you for your assistance and give Jan a raise.
Response from the owner: Wow Stephanie, those are really kind words about Jan! We are so glad to hear how responsive and helpful she's been regarding your leave questions. Thank you very much for sharing, and we really appreciate your business!
Jonathan Patrizio
Jonathan Patrizio
Payroll and adjacent services are a breeze with Alicia managing our account. Always so helpful, even if on short notice to make sure we never miss the mark. Thank You!!
Response from the owner: Jonathan, thank you very much for letting us know how helpful Alicia has been for you. We pride ourselves on creating ecstatic clients, so we are happy to count you as one. We appreciate the kind words and your business!
AK CO Assistant
AK CO Assistant
Patrick, Sam & Marian have been so helpful with all my payroll requests and questions. I highly recommend! ~Christina
Response from the owner: Christina, thank you very much for the kind words. We are glad to hear that our team has been so helpful to you!
Kimberly Tobin
Kimberly Tobin
GTM is wonderful! They are truly the payroll and tax experts you want on your side for all domestic staff placements.
Response from the owner: Kimberly, we so appreciate the kind words. We are grateful to have you as a partner and supporter of legal pay for household employees!
Jessica Sjolseth
Jessica Sjolseth
We have worked with the GTM team for years, and they are so helpful! They provide clear education to our employer families about how to handle their household payroll taxes, as well as what tax credits are available. They also have a full-service option that many of our clients utilize. We have been so happy with their services and would highly recommend!
Response from the owner: Jessica, thank you so much for your partnership over the years. We are proud to serve your families and we are delighted to hear how helpful the GTM team has been to your families and your agency. Thanks so much!
Thomas Moore
Thomas Moore
Jan Turlick and Elona Cadman were both extremely helpful and efficient. They resolved my issues within a matter of minutes. They were an issues that I had spent several frustrating hours on.
Response from the owner: Thomas, we're so glad Jan was able to help you quickly resolve your issue. We are proud of our entire team's responsive service, so thank you for sharing your review. We appreciate your business!
Lucas Loxam
Lucas Loxam
Few companies today provide the high quality customer service that GTM does. When an issue arises, GTM is there to assist you.
Response from the owner: Lucas, we are so glad to hear our team has provided you with the superior service you and all our clients deserve. Thank you for your business!
Sarah Rice
Sarah Rice
Phenomenal customer service. A real person answers the phone when I call.Available and knowledgeable staff. Very easy to get questions answered.GTM does a great job communicating with employers at tax time.Highly recommended GTM!
Response from the owner: Sarah, we are so glad to hear that our customer service team has provided the top-notch service you expect. We pride ourselves on being responsive to our clients' needs, and we're happy that we met yours. We appreciate your business!
William Smith
William Smith
Notifications were always timely and informative.
Response from the owner: Glad we were helpful - thank you, William!
Tracy Travis
Tracy Travis
GTM has made the process of filling out FMLA paperwork seamless and their prompt responses to any of my questions has provided a sense of relief and am in good hands.
Response from the owner: Tracy, we are grateful to hear that our leave management team made things so easy for you and gave you peace of mind. Thank you for the kind words!
East Wind Nannies
East Wind Nannies
We've been working with GTM for payroll services for over a decade, and I couldn't be more pleased with the exceptional service they provide. As a nanny agency, it's crucial for us to ensure our clients receive top-notch support when it comes to legal pay, and GTM has consistently exceeded our expectations.Patrick, with his personable personality, has always been prompt in responding to our emails and questions. He breaks down complex answers into easy-to-understand explanations, making the whole process seamless and stress-free.Christa's attention to detail and hands-on approach truly set GTM apart. She is articulate and incredibly thorough, always following up to ensure everything is in order. Christa goes above and beyond to support us as we connect with the household employer/employee community in our city.I wholeheartedly recommend GTM to anyone in need of payroll services. Our clients are in good hands with this professional and reliable team. Thank you, GTM, for your outstanding service and support!
Response from the owner: We are very grateful for our partnership with your agency for so many years. It's wonderful to hear how much Patrick has helped you and your families, and how Christa has been an ideal point of contact for your agency. Thank you for the kind words, and for being an advocate of legal pay for household employees all these years!
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