Client Reviews
Read what people are saying about us on Google.
See also: Business Client Case Studies
Alicia at GTM is a great partner-fast service and knowledgeable!
Response from the owner:Stephanie, we are grateful to hear that Alicia has provided you with expert, responsive service. Thank you for the kind words!
GTM has been incredibly helpful. Especially Sarah!!!
Response from the owner:Patricia, thank you for letting us know how happy you are with GTM and Sarah. We're glad she has been helpful to you, and we truly appreciate your business!
Leslie in Customer Service is extraordinarily pleasant, courteous, and helpful.
Response from the owner:Tara, we are so glad to hear that Leslie is providing you with the superior service we give every client. Thank you for the kind words and your business!
GTM has been a great local company to work with for our payroll needs. My account manager, Sarah DeCamp, is super responsive and there to help whenever I need her. I wouldn't hesitate to recommend their services to anyone looking for a new payroll company.
Response from the owner:Joy, it's so great to hear that Sarah has provided you with the superior service you deserve. We truly appreciate the kind words and we thank you for your business!
We used Nicole's services for updating our employee handbook. Nicole was diligent and professional. We cannot recommend her services enough.
Response from the owner:We are delighted to hear that Nicole has provided your business with a compliant, updated handbook. Thank you for trusting your HR services to GTM, and we appreciate the kind words!
I've been using GTM for a number of years now and they have been excellent in all phases of payroll and employee management. Every staff member I've worked with has gone over the top to make sure everything runs smoothly. They are very prompt and thorough whenever I need anything. I would highly recommend GTM for your payroll and HR needs. Top notch.
Response from the owner:Thanks, Eric. We appreciate the trust you place in GTM to manage your payroll.
Kimberly Kellerson is absolutely great! Handles all my issues quickly, and so helpful in making sure I understand the system.
Response from the owner:Judy, thank you for letting us know how helpful Kimberly has been for you. We're glad to hear she has been responsive and provided you with excellent service. We appreciate the kind words!
The entire team at GTM have been so helpful!
Response from the owner:Megan, we appreciate you letting us know how happy you are with the GTM team. Thank you for the kind words!
Love the fact we went back to a smaller company instead of the big corporate companies. Much more personable.
Response from the owner:Thank you very much!
I emailed my rep Alicia Bailey to help me with a website report. She emailed me back right away with instructions but also a copy of the report, saving me a lot of time which I really appreciated.
Response from the owner:Nicole, thank you for letting us know how responsive and helpful Alicia was. We appreciate the kind words and your business!
Very professional and helpful
Response from the owner:Chang, we're glad you are happy with our service. Thank you!
We feel lucky to work with GTM because of our amazing HR rep, Nicole Camuti-Pullman. Her insight and experience has proven to be invaluable to our organization. She is professional, compassionate, knowledgeable, and a great communicator—responsive, clear, intelligent, and a true partner in our business.
Response from the owner:Allison, we are delighted to hear that Nicole has provided you with the professional, expert HR consulting that all our HR team members pride themselves on. We appreciate the kind words and your business!
Sarah DeCamp is very good at what she does. On top of the product, willing to help, and kind. I’d stay with GTM only because of her
Response from the owner:Aram, thank you for letting us know how helpful Sarah has been for you. She exemplifies all the excellent qualities of our service team. We appreciate the kind words and your business!
Thank you to Sarah for her professional assistance with our payroll and keeping us on track!
Response from the owner:Lisa, we are glad to hear that Sarah has been so helpful for you. Thank you for the kind words!
GTM Payroll Service is wonderful, Sarah is a life saver, always there to remind me when I forget to post payroll for our employees. I would recommend them to anyone.
Response from the owner:Sue, we appreciate you letting us know that Sarah has provided you with the superior service we strive for with every client. Thank you for the kind words and for the future recommendations!
GTM is quick and efficient. Working with Sarah has been rewarding. She is very knowledgeable about the product and gets back to you right away whenever I have a question. Great job!
Response from the owner:Debbie, we are delighted to hear that Sarah is meeting your needs and providing responsive service for you. Thank you for the kind words and for your business!
I really like working with the team at GTM. Sara is always willing to offer a helping hand when I have questions which is great.
Response from the owner:Helena, we are delighted to hear how helpful Sara was for you! We're so glad she provided you with the detailed, professional service you deserve. Thank you very much for the kind words and for your business!
love the personalized service. Alicia is the best!
Response from the owner:Matthew, we agree that Alicia provides excellent service to all her clients. Thank you for the kind words, we appreciate your business!
Nicole has been incredible to work with. She’s been kind and patient with me, and I leave every meeting with her knowing I’m in good hands as her expertise is unmatched. I’d recommend GTM, and specifically Nicole, for anyone looking for HR consulting services. It’s been a real pleasure, excited to work further with her and the team!
Response from the owner:Drew, we agree that Nicole's expertise and professionalism is one of the reasons that so many businesses trust their HR services to GTM. Thank you very much for the kind words!
We have had nothing but positive experiences working with GTM
Response from the owner:Mike, we are so happy to hear that! Thank you very much for the kind words.
GTM Payroll services has been such a pleasure to work with. Our contact, Alicia, has consistently provided high quality service and responds immediately to any questions or requests. The program is user friendly and easy to process payroll. Thank you Alicia for all that you do for our Company
Response from the owner:William, we are so glad to hear that Alicia is providing you with responsive, superior service, and that you are finding our payroll platform easy to use. Thank you very much for the kind words and for your business!
GTM has streamlined the payroll process for our company. Fast and efficient. They are always a call or email away with help if needed! Our agent Alicia has been flawless!
Response from the owner:Thanks, Sharon. We're pleased you're finding our HCM technology has created efficiencies for your business. And that you can rely on your dedicated account manager.
Alicia Bailey has been so helpful as I navigate my new to me job. She knows exactly where everything is, what terminology is necessary and easily walks me through every step. She is the best!
Response from the owner:UU Saratoga, we are delighted to hear how helpful Alicia's customer service has been. We are glad she's made things easier for you. Thank you for the kind words and for your business!
Alicia has been handling our Payroll for Several years... We appreciate her professionalism
Response from the owner:Daniel, we are glad to know that you are happy with Alicia and the GTM team. Thank you for the kind words!
We’ve been using GTM for our payroll services and couldn’t be happier. Their team is professional, responsive, and incredibly knowledgeable. Payroll is always processed on time, and any questions we have—whether it’s about tax filings, direct deposits, or reports—are answered quickly and clearly. The peace of mind they provide is invaluable, especially during tax season. Highly recommend them for any business looking for reliable and accurate payroll support!
Response from the owner:Taslim, we are grateful to hear that you have had such a good experience with our services. Thank you for taking the time to share these kind words with us. We appreciate you and your business!
Working with GTM the last 5 years. BEST payroll experience ever!
Response from the owner:Thank you, Valerie! We love providing exceptional service and creating ecstatic clients.
Great system and team. They have been very helpful and have helped streamline our payroll system. Alicia is amazing and so responsive and helpful.
Response from the owner:Kara, we are delighted to hear that you are finding success with our payroll system, and that Alicia has provided you with excellent service. We truly appreciate the kind words and your business - thank you!
Very professional. Quick to respond. As I needed more features, they were always able to accommodate. Very good price structure. I highly recommend GTM.
Response from the owner:Linnean, we're so glad to hear that you are finding that GTM's prices and service meet your needs, and we appreciate that you'd recommend us. Thank you for the kind words and your business!
We couldnt be happier with the service we receive from Alicia! Always professional, always, polite and on occasion when i forget to call in hours, she sends me a friendly reminder which i truly appreciate.
Response from the owner:Christine, we are happy to hear that Alicia is providing you with the personal and responsive service all our clients enjoy. We appreciate the kind words - thank you for your business!
Alicia is the best! She has gone above and beyond to help me anytime I reached out. Highly recommend.
Response from the owner:Cara, thank you for letting us know that Alicia is providing you with such helpful service. Going above and beyond is our specialty, so we're glad that's what you're getting. Thank you for the kind words!
Great customer service, easy to use!
Response from the owner:Thank you, Bamberg family - we're so happy that you're finding our platform easy to use and that you are happy with our service. Thank you for the kind words!
Alica Bailey is great to work with. Always responds and always willing to help when I have questions
Response from the owner:Bryan, we're happy to hear that Alicia is providing you with responsive, helpful service - it's one of our specialties! Thank you for the kind words and your business.
GTM is very responsive. They answer all our questions. Their turn around time is quick. We have used them for 16+ years and because of the customer service we receive I would not look to switch.
Response from the owner:Georgette, we're delighted to hear that you are getting the quick, responsive service we strive for with every client, and that it's keeping you loyal to GTM. Thank you for the kind words!
Excellent Service and Support!
We’ve been using GTM for our payroll processing, and it’s been a fantastic experience from start to finish. Their team and my account rep is extremely knowledgeable, responsive, and always willing to go the extra mile to ensure everything runs smoothly. Reports are clear and easy to access, and any questions we have are answered quickly. If you’re looking for a reliable payroll partner who truly cares about your business, I highly recommend them!
We’ve been using GTM for our payroll processing, and it’s been a fantastic experience from start to finish. Their team and my account rep is extremely knowledgeable, responsive, and always willing to go the extra mile to ensure everything runs smoothly. Reports are clear and easy to access, and any questions we have are answered quickly. If you’re looking for a reliable payroll partner who truly cares about your business, I highly recommend them!
Response from the owner:Thank you, Brittany! We appreciate the kind words and trust you place in GTM to manage your payroll. We aim to provide best-in-class HCM technology backed by expert, personal support to create an exceptional client experience.
Alicia has been very helpful with information and reminders when I'm running late with payroll.
Response from the owner:Carolyn, thank you very much for letting us know that you received excellent customer service. We appreciate you!
The entire team at GTM is awesome! I use their payroll, HR and insurance services. GTM is the best thing I have done for my small business. I highly recommend them
Response from the owner:Debra, we are happy to hear that GTM is helping your small business in so many ways. Having your payroll, HR, and insurance all under one roof is definitely a great way to go, and we truly appreciate that you'd recommend us to others. Thank you very much!
Alicia is my contact at GTM and she has been amazingly responsive. I am a small employer who relies on their services for their timeliness, accuracy and professionalism. Alicia has always been very helpful in guiding me to navigate their website because I very rarely need to have to access. I would highly recommend working with GTM to anyone asking about payroll services.
Response from the owner:Scott, it's so great to hear that Alicia is providing you with responsive and helpful service, and that you'd recommend us - it's the best we can ask for, and we appreciate the kind words and your business!
Alicia at GTM is a absolutely amazing. She is very attentive and always responds and take care of our needs. Happy to work with GTM and Alicia.
Response from the owner:Thank you, Vandana! We appreciate the trust you place in GTM to manage your payroll.
I’ve had the pleasure of working with Alicia Bailey at GTM Payroll Services since the launch of our US office, and I can confidently say her professionalism and customer service are truly outstanding. From our first interaction, Alicia was courteous, knowledgeable, and incredibly responsive. She takes the time to listen carefully to concerns, provides clear and accurate guidance, and follows through on every detail—ensuring nothing falls through the cracks.
Response from the owner:Daniel, it's great to hear that your business is growing, and we are so happy that Alicia and the GTM team has contributed to it! Thank you for the kind words and for being a client.
Very good company and they Always do a Great job for us! Alicia Bailey is the BEST!!!!!
Response from the owner:Gary, thank you for letting us know how happy you are with GTM and Alicia. We appreciate the kind words and your business!
Very pleased with the service. Alicia and her colleagues
provide quick and reliable responses to questions.
GTM's automatic payroll procssing makes my life easier
Lary Escott
provide quick and reliable responses to questions.
GTM's automatic payroll procssing makes my life easier
Lary Escott
Response from the owner:Lary, we are glad to hear that Alicia and the GTM team have provided you with responsive and helpful service that has made things easier on you. Thank you for the kind words and for your business!
15 years of payroll and this is the best company I have ever worked with - Alicia is incredible, personable and fun to work with but obviously the most important efficient, knowledgeable and goes completely out of her way to help you.
Response from the owner:Grounded NY, we are delighted to hear that Alicia's professionalism and expertise has helped keep you loyal to GTM for so many years. Thank you for the kind words and for your continued business!
Our rep Alicia is great to work with and GTM is efficient and reliable.
Response from the owner:Codi, we are glad to hear that Alicia is providing you with great service. Thank you very much for the kind words!
Free Download: Your Complete Business Solution
Need Help?