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When a workplace injury occurs, the first 24 hours are crucial for ensuring the well-being of the affected employee and minimizing any long-term impacts on the organization. A timely and structured response can help support the employee through their injury, simplify the associated workers’ compensation claims process, and even promote a faster recovery.
Here are the three essential steps for an employer to take after an occupational injury.
1. Report the workplace injury immediately
Timely injury reporting is vital. Delays in such reporting can significantly increase the cost and duration of the workers’ compensation claim. A designated manager should be responsible for reporting the employee’s injury to internal coordinators and the insurance carrier without pause. Quick reporting not only facilitates an improved recovery outcome but also helps maintain OSHA compliance and reduces the risk of potential complications or disputes.
2. Provide prompt medical treatment
A trained supervisor should evaluate the severity of the employee’s injury and determine the next steps, whether it’s basic first aid, a trip to the hospital, or a visit to a clinic specializing in occupational safety and health. Forming strong relationships with trusted medical providers in advance can streamline this process and ensure the employee receives quality care.
3. Initiate the return-to-work (RTW) plan
From the outset, multiple parties (e.g., the employee, management, medical providers, and claims adjusters) should be working together to consider how and when the employee can safely return to their role with a documented RTW plan. Management should be responsible for checking in with the employee during treatment, asking them to provide honest updates on their progress, and offering adequate support. Medical providers should share current rehabilitation plans with management and claims adjusters to help determine how the employee can eventually return to their position, potentially through modified tasks or a shortened schedule. This plan can make all the difference in preventing reinjury.
Conclusion
By following these three steps after a workplace injury, an employer can turn a potentially disruptive event into a manageable situation that supports both the employee and their organization.
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