Case Study: The Olana Partnership

Background

The Olana Partnership is the 501(c)(3) non-profit partner of the New York State Office of Parks, Recreation, and Historic Preservation at Olana State Historic Site. The Olana Partnership’s mission is to inspire the public by preserving and interpreting Frederic Church’s Olana, a National Historic Landmark. They have approximately 50 employees, including seasonal workers. They were processing payroll in-house, using manual time cards, and manually onboarding new employees. They needed a payroll partner to help them save time and streamline their processes.

Finding a Solution

The Olana Partnership needed a human capital management solution that could:

• Fully integrate their timekeeping with their payroll
• Automate their onboarding process
• Provide local, personalized service
• Give employees access to update personal information

A Better Way: GTM Payroll Services’ HCM Platform

GTM’s human capital management platform from isolved met Olana Partnership’s needs and more.

After implementation of the isolved platform, Olana Partnership has streamlined their processes, saving time and making it easier on their Director of Finance and HR Hiro Katamura.

The Solution
With isolved, there are no more manual processes – all employee data fully integrates with Olana Partnership’s payroll, streamlining everything with just a single login.

“With GTM’s system, all our data and HR functions are in one place, which is very helpful,” says Katamura.

An extraordinarily different experience
GTM’s isolved HCM platform provides a unified solution for human resources, onboarding, payroll, benefits, time and attendance, ACA reporting, and more. It’s flexible and intuitive while delivering the vital data finance and HR professionals need to make more informed business decisions.

Being “in the cloud,” gives a business total control of their data and accessibility anytime, anywhere. Having an integrated platform, means a single sign-on for everything needed to manage employees. There is no need for multiple logins or exporting and importing data into different systems.

“It used to take several days to process our payroll. With isolved, it saves a lot of time and is much more efficient,” says Katamura.

Accurate automated timekeeping
With manual time and wage calculations, Hiro and her staff relied on managers to submit their employees’ hours. Plus with part-time, full-time, and seasonal employees, they required customized data to ensure their employees were paid at the correct rates and for the accurate amount of hours. With GTM’s platform, all time data from each pay period is integrated into one system, and all the managers have to do is click a box to submit the payroll, saving time and streamlining the process.

“Having all our employees’ time in one location has made things much easier than using paper time cards,” says Katamura.

Automated onboarding and employee self-service
Previously, Olana Partnership’s onboarding process involved each employee manually filling out paperwork and having to contact Hiro’s staff to make changes to their personal information. With GTM, the onboarding process is digital through the isolved platform. Employees fill out the paperwork online and Hiro’s staff simply approves it.

“The onboarding module is a great feature,” says Katamura. “It has cut down on so much paper, which is not only much better for the environment, but makes things much more efficient for my staff.”

With GTM, Olana Partnership’s employees now have access to all of their personal information online, accessible 24/7 from anywhere. They can update their info without having to contact the HR department.

“Letting our employees access their information and make changes on their own saves us a lot of time, but we still have control because we can monitor any changes that are made in the system,” Katamura says.

Exceptional local service and support
When Olana Partnership decided to outsource their payroll processing, they were looking for a partner who could provide local, personalized service. And that’s what they got with GTM.

“GTM’s service team is great,” says Katamura. “The support is responsive, and I enjoy having direct access to my account manager.”

Utilizing a new payroll and HR platform requires training, so that managers and employees can get used to the new system. GTM’s implementation team ensured Olana Partnership’s staff were comfortable using the platform.

“The implementation process was smooth and really helped our employees get used to the new system quickly,” Katamura says. “The amount of time Marianne and her team dedicated to us is greatly appreciated. “

Conclusion
With GTM Payroll Services, Olana Partnership has streamlined their processes and have fully automated their time and labor management. isolved lets Hiro focus on her employees instead of spending so much time manually entering payroll. And as their business grows, they trust GTM to grow with them. The isolved platform can expand right alongside, backed by a dedicated service and support team who will be with them every step of the way.

“The isolved platform provides so many helpful analytics for our employee data,” she says. “Automating our timekeeping and onboarding has saved us a lot of time and made everything run much more efficiently.”