Case Study: New Castle Paving

Background

New Castle Paving provides fully comprehensive construction services to municipal, state, federal, heavy highway, commercial, and private customers. Located in Troy, New York, they have served the Capital District and surrounding areas since 2015. They have approximately 100 employees and have been using GTM’s isolved payroll system since 2019 but were still manually tracking and entering hours and wages.

Finding a Solution

New Castle Paving needed a human capital management solution that could:

• Fully integrate their timekeeping with their payroll
• Automatically calculate hours using prevailing wage rates
• Automatically allocate labor rates by employees
• Reduce time spent managing employee hours and wages

A Better Way: GTM Payroll Services’ HCM Platform

GTM’s human capital management platform from isolved met New Castle Paving’s needs and more.

After adding the Time & Labor Management module to their isolved platform, New Castle Paving has streamlined their processes, saving time and making it easier on their payroll manager Marrissa Siler.

The Solution
With isolved, there are no more manual processes – all employee data fully integrates with New Castle Paving’s payroll, streamlining everything with just a single login.

“GTM’s system is user-friendly and shows everything I need, all in one place,” says Siler.

An extraordinarily different experience
GTM’s isolved HCM platform provides a unified solution for human resources, onboarding, payroll, benefits, time and attendance, ACA reporting, and more. It’s flexible and intuitive while delivering the vital data finance and HR professionals need to make more informed business decisions.

Being “in the cloud,” gives a business total control of their data and accessibility anytime, anywhere. Having an integrated platform, means a single sign-on for everything needed to manage employees. There is no need for multiple logins or exporting and importing data into different systems.

“It used to take me three days to track, calculate, and enter all our employees’ hours. Now with isolved, it takes me one day,” says Siler.

Accurate automated timekeeping
With manual time and wage calculations, Siler kept track of her large staff’s hours on a spreadsheet, including holiday hours and paid time off, and often had to track down managers to get the necessary information. Plus New Castle Paving needed to calculate wages based on the prevailing wage rate, a requirement for state contracts which calculates wages based on locality. Siler was making these calculations manually, extending the time spent on managing employee hours.

“isolved automatically assigns the correct wage rate to each employee. I just select the labor code and the system calculates it for me,” says Siler.

Hours and allocation rules are built right into the platform, making it easy to make adjustments and maintain rates.

Exceptional local service and support
GTM’s accessible and knowledgeable account support team provides dedicated, high-touch service when New Castle Paving need any type of assistance. They appreciate the immediate response they receive from their dedicated service representative, along with the ease of use isolved provides.

“GTM provides immediate answers to any questions I have, and if someone fills out their hours incorrectly, GTM can do a special payroll run with the corrected calculations, saving me a lot of time,” says Siler.

Conclusion
With GTM Payroll Services, New Castle Paving has streamlined their processes and have fully automated their time and labor management. isolved lets Marrissa focus on her employees instead of spending so much time manually entering payroll. And as their business grows, they trust GTM to grow with them. The isolved platform can expand right alongside, backed by a dedicated service and support team who will be with them every step of the way.

“Looking at spreadsheets and printouts took forever,” says Siler. “GTM’s system has saved me so much time and made my job easier.”