WELCOME ENGINEHIRE AGENCIES!

Focus on what you do best. Leave payroll to us.

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Payroll Processing

  • Anytime, anywhere access for ultimate flexibility
  • Accurate garnishments and withholdings
  • Payroll export file for your accounting system
  • Generate W-2s at tax time
  • Multi-state, multi-location tax filing
Direct Deposit & Paycards

Direct Deposit & Paycards

  • Instant access to full wages on payday, even when they’re away from work
  • Eliminating expensive check-cashing services
  • No worries about lost or stolen checks
  • No time wasted standing in line at the bank to cash a paycheck
  • Easy online, 24/7 access to paystubs through an employee self-service portal
Customer Support & Security

Superior Customer Support & Security

  • Highest levels of data security in the industry
  • Dedicated account manager who gets to know your agency
  • Direct phone and email support. No phone trees, 800 numbers, or generic email addresses.
  • Payroll platform that will adapt to your needs as your agency grows

Complimentary, No-Obligation Consultation

Talk with a small business payroll expert at (518) 373-4111 about your agency’s needs and get answers to any questions you have about payroll processing with GTM.

Payroll for 2-5 employees

2 to 5 Employees

Call (518) 373-4111 or email [email protected] for special pricing.

Payroll for 6-10 employees

6 to 10 Employees

Call (518) 373-4111 or email [email protected] for special pricing.

Contact Kito Delgado

11 or More Employees

Contact Kito Delgado at (518) 836-2546 or [email protected]

Why GTM Payroll Services?

The Value of Integrity & Experience

For more than 30 years, GTM Payroll Services has been serving the payroll and human resource needs of businesses of all types and sizes. We serve thousands of clients and process more than $1 billion in payroll annually making GTM one of the nationwide leaders in small business payroll services and outsourced human resources.

Our Team

Our greatest asset is our people. GTM’s experienced team of certified payroll professionals is committed to our clients. Our team consists of employees who are insurance licensed, American Payroll Association CPP & FPC certified, and all possess a thirst for knowledge and a never give up attitude. This is evidenced in our team’s participation in continuing education and certificate programs, which ensures our clients are always guaranteed to receive the best advice and service possible.

Our Commitment

GTM believes our clients come first. We pride ourselves on taking the time to understand your specific business’s needs so we can provide you with the best services possible. GTM’s extensive services, affiliate companies, and resources can meet all of your business payroll, tax, and human resource needs. Our employees are dedicated to treating our clients with respect and integrity to ensure that all of your needs are met to the highest standards. We won’t stop working until you are ecstatic.

Our Value

Because GTM acts as your agent, we assume full responsibility for the accuracy and timeliness of the transactions we file, reducing work and saving time each pay period, each quarter, and at year-end, allowing you to focus your time and energy on running and growing your agency. Our clients benefit from more resources and tools, while still saving time and money over our competitors’ offerings.

SOC 1 Compliant

GTM Payroll Services is SOC 1 compliant, which is an internationally recognized standard developed by the American Institute of Certified Public Accountants. This distinguished mark of service quality assures our clients that their information is private and confidential. 

Client Reviews

GTM Payroll Services
Excellent
4.8
Based on 372 reviews
review us on
Robert Jacobsen
Robert Jacobsen
Jennifer at GTM handles all my payroll needs and is always there ready to help when I have questions. She is extremely responsive and pleasant to work with and always friendly which seems to be a rarity in business these days.
Response from the owner: Robert, it's wonderful to hear that Jennifer is providing you with the customer service you deserve. Thank you for taking the time to let us know - we truly appreciate the kind words and your business!
Josh Van Grover
Josh Van Grover
Great service for employing and paying home workers and Nanny’s
Response from the owner: Josh, thank you very much for letting us know that our household payroll service has been great for you. We appreciate the kind words and your business!
Sharniece Jones
Sharniece Jones
IT was a great experience for the first time .and the help of Ms.Turlick she did a great job with the service and was very helpful every step of the way with myself .and I Thank her so much .
Response from the owner: Sharniece, we are so happy to hear that Jan was helpful in managing your leave service and you had a great experience. Thank you very much for letting us know - we appreciate it!
Mark Kaplan
Mark Kaplan
GTM is the best payroll service out there. Very easy to reach and always provide clear communication and help as needed.
Response from the owner: Mark, we appreciate you sharing your experience with us. Thank you for the kind words and for your business!
Whitney Houser
Whitney Houser
GTM has been a God-send. Becoming an employer and learning about everything you need to do to be accountable is daunting, exhausting and confusing. GTM takes the stress away from a necessary aspect I don't have time for. I rely on their service tremendously and appreciate the referral I received to work with them.
Response from the owner: We're so glad to hear that GTM has been a lifesaver for you, Whitney! Navigating household employment can be overwhelming, and we're proud to provide the support and expertise you deserve. Thank you for your kind words and for trusting us with this important aspect of your life!
Ashley Higgins Dieck
Ashley Higgins Dieck
Fabulous service and offerings to make becoming a household employer extremely easy
Response from the owner: We're thrilled to hear that you found our service and offerings so helpful in becoming a household employer! Helping our clients navigate this process smoothly is our top priority. Thank you for the kind words Ashley!
Michael Moran
Michael Moran
I would like to thank GTM they go above and beyond there job this is the best corporation i have delt with thank you all for everything you do you are #1 to us
Response from the owner: Michael, thank you very much for the kind words. We are glad that you have had such a good experience with GTM, we truly appreciate your business!
Melissa Sanchez
Melissa Sanchez
Jan Turlick helped me navigate all the necessary steps needed for my maternity leave through my employer. As a first time mom I needed all the help I could get, and Jan made the process very easy! She was very responsive and took the time to clarify all my concerns. Great quality in care and service! Thanks Jan!
Response from the owner: We’re thrilled to hear that Jan was able to provide such excellent support during your maternity leave, Melissa! Thank you for sharing your positive experience. We’re so happy to hear that Jan was responsive and helpful in addressing your concerns.We appreciate you taking the time to leave such a wonderful review!
Olga Boccabella
Olga Boccabella
I will like to reccomend this company. The people who works there are very professional plus have lots if patient while they go with the process. I spoke with Alex and Marianna they work so hard in making sure all your needs are taking care of. Gtm payroll is a well manage company. Thank you Alex and Marianna.
Response from the owner: Olga, we are so grateful to hear that Alex and Marianna and the GTM team have been patient and helpful for you. Thank you for letting us know about your good experience!
Taslim Yousaf
Taslim Yousaf
We love GTM for our payroll and HR Services, you can Trust GTM for your business needs as well. I have used other service providers and found GTM is best in whole Capital Region.
Response from the owner: Taslim, we are grateful to hear that you have had such a good experience with our services. Thank you for taking the time to share these kind words with us. We appreciate you and your business!
Jamie Goldberg
Jamie Goldberg
5-star customer service
Response from the owner: We're so glad to hear that - thank you very much!
Courtney Wolf
Courtney Wolf
Have used this seamless and absolutely *excellent* service to manage payroll, taxes, paperwork, Workman's Comp Insurance, etc. for the past 2+ years regarding our household employee, our nanny. The absolute BEST customer service I have ever encountered anywhere on this Earth. And y'all, that is saying something. Highly, highly recommend GTM if you need household payroll services for a nanny or other household employee. Wow! They truly make it so easy. Thank you GTM!
Response from the owner: Courtney, that's some incredibly high praise! Wow - we are so glad that our service team has made it so easy to manage your household payroll, taxes, and insurance. We truly appreciate you sharing these kind words, and thanks so much for being a great client!
Dominick Pugh
Dominick Pugh
Love GTMKimberly is the best!!!!!Thank you all for everything!
Response from the owner: Dominick, that's great to hear - thank you for letting us know, and for your business!
A Night in Bloom
A Night in Bloom
I have been using this service for many years, Jennifer my representative always goes above and beyond to help me with any questions or concerns regarding payroll for my team!
Response from the owner: That's wonderful to hear! We are glad that Jennifer provides you with exceptional service and that you've been a loyal client. Thank you for the kind words and for your business!
Toni Taylor
Toni Taylor
Jennifer from GTM Payroll Services is a top-notch Administrator for our payroll service account. Every time that I have a question, she is there for me. I highly recommend Jennifer and GTM to anyone for their payroll processing.
Response from the owner: Toni, thank you very much for letting us know that Jennifer has provided you with exceptional service. We are happy to hear it and we appreciate your busines!
Cheri West
Cheri West
GTM is an amazing company to work with for payroll! They have exceptional customer service and provide answers immediately. Our representative, Sarah DeCamp, is truly an asset to GTM!! Whenever a question or concern arises, she handles it efficiently and professionally! A true rare gem in today's work force!!
Response from the owner: Cheri, we are so glad to hear that GTM has made your payroll processing easy, and that Sarah ahs provided the responsive, dedicated service that our clients deserve. Thank you very much for the kind words and your business!
Jason Krogmann
Jason Krogmann
Erin McAvoy at GTM is a tremendous asset to this company. Always engaging on the phone and there for me when I have a question. I never feel like I am putting her out when I need help.
Response from the owner: Jason, we are delighted to hear that Erin is providing you with the fantastic customer service you deserve. We appreciate the kind words and your business - thank you!
Nicole Bradley
Nicole Bradley
Jennifer L. has been outstanding in teaching me the ins and outs of payroll for my business. She is patient, thorough, and such a great vendor to work with. I am truly grateful for her support and am so lucky to work with such an outstanding business like GTM!
Response from the owner: Nicole, thank you for letting us know that Jennifer's customer service has been top notch! We truly appreciate the kind words and your business.
Heidi Colson
Heidi Colson
Jennifer Labulis is always very helpful and quick to respond!! She goes above and beyond for our agency.
Response from the owner: Heidi, it's great to hear that Jennifer has provided you with the superior service you deserve. Thank you very much for letting us know, we appreciate it and your business!
Theresa Popp
Theresa Popp
Our company used to use GTM for our payroll company but then switched in 2019 - our mistake. We came back to them this year and are we happy. Don't know why we left in the first place. Everyone year us super friendly, professional and efficient. My current payroll specialist is Erin McAvoy and she has helped me with every issue that I have had since getting use to the new system. Other companies could learn from GTM on how to put clients first. Something many places seem to have lost since COVID. Thank you GTM and especially my support team.
Response from the owner: Wow Theresa, thank you so much for those wonderful words! We are delighted that you came back to us and have had such a good experience with Erin, and that she exemplifies our core value of creating ecstatic clients. We truly appreciate your feedback and your business!
Paul Bricoccoli
Paul Bricoccoli
Their online platform is very easy to use and if I ever have a question, our rep Erin is fantastic. In all the years Erin has been our rep, I’ve never had to leave a voicemail! She is super helpful and always accessible. I highly recommend!
Response from the owner: Paul, we are delighted to hear our platform has been easy to use, and that Erin has provided the responsive, personal service that all our clients expect. Thank you very much for the kind words and for your business!
Kimberly Smith
Kimberly Smith
This is what a 5 star operation looks like. Great product, amazing support, and GTM really feels like part of our team. I am so happy we are working with GTM at our nonprofit.
Response from the owner: Kimberly, we can't thank you enough for the glowing review! We are delighted that our products and support have been so beneficial for your business. We truly appreciate you!
J ill McLean
J ill McLean
Erin at GTM is an absolute gem! Excellent to work with, patient, kind and full of knowledge. Thank you GTM!
Response from the owner: Jill, it's great to hear that Erin has provided you with excellent customer service. Thank you for the kind words and for your business!
Fred Wagner
Fred Wagner
Working weekly with Alicia is a real pleasure, her work is top notch and very timely. Thank you for your weekly payroll service for our company.
Response from the owner: Fred, we are so happy to hear that Alicia is providing you with the service we expect and you deserve. Thanks so much for the kind words and for your business!
Vandana Goel
Vandana Goel
Alicia at GTM is a absolutely amazing. She is very attentive and always responds and take care of our needs. Happy to work with GTM and Alicia.
Response from the owner: Thank you, Vandana! We appreciate the trust you place in GTM to manage your payroll.
Bob Gaito
Bob Gaito
I have used GTM in the last 3 companies that I have owned. They are professional, knowledgeable, and very service oriented. I highly recommend them.
Response from the owner: Bob, we're so glad to hear that you keep using GTM for your companies. We appreciate the kinds words about our service team. Thank you for your business!
J Belcastro
J Belcastro
Jennifer L at GTM is amazing! Always available anytime I need her. Goes above and beyond. She has went out of her way many times for me! Extremely knowledgeable. I would recommend her to anyone.
Response from the owner: It's so nice to hear that Jennifer has provided you with exceptional service. Thank you very much for the kind words and for your business!
William Egan
William Egan
Very efficient. Always willing to assist with issues and very timely, and accurate processing. Very satisfied.
Response from the owner: William, thank you very much for the kind words. We are delighted to hear that your payroll processing has been timely and accurate. We appreciate your business!
Stacey Nooney
Stacey Nooney
GTM has been a great payroll service. My rep, Brianna is very responsive and attentive whenever I have questions or needs. I would highly recommend working with them.
Response from the owner: Thanks, Stacey. We appreciate the trust you place in GTM to manage your business payroll.
Anthony Schunk
Anthony Schunk
We were referred to GTM Payroll Service, we are absolutely thrilled that they handled everything from payroll to insurances we needed. Mike ams Josh are the BEST. Very knowledgeable and explained everything in detail. I would absolutely recommend this company to everyone. Thank you all from Big Tony’s Meal Prep
Response from the owner: Anthony, we are so glad to hear that the GTM Insurance Agency team, especially Mike and Josh, were so helpful. We are also happy to hear that you are combining your insurance with your payroll to have everything under one roof. Thank you so much for the kind words and for your business!
Debbie Kavanaugh
Debbie Kavanaugh
Extremely pleasant, knowledgeable staff. Quick response times for all questions. State of the art website website, easy to use. Simple and ALWAYS timely tax filing. I am not very computer savvy, but find their dashboard extremely user friendly to locate any needed info.
Response from the owner: Debbie, we are delighted to hear that our service team has been responsive to your needs, that our website and payroll technology have made things easy for you, and that your taxes have been filed on time, every time. We truly appreciate your business, and we thank you for the great review!
Gale Johnson
Gale Johnson
Very nice and qualified professionals who are expedient and proficient. Thank you!
Response from the owner: Gale, we appreciate the kind words and your business. Thank you!
Dean & Tina K
Dean & Tina K
I am very thankful to have Erin McAvoy handling my payroll. She is both friendly and efficient.
Response from the owner: We appreciate the kind words and are thankful you chose to partner with GTM for your payroll needs.
Erin Norris
Erin Norris
Kim and everyone at GTM have always been super great for our company. Questions are answered quickly and accurately. Whenever I have a payroll related question, Kim is there to walk and talk me through it. I feel so comfortable going to Kim with any difficult situation I have. GTM is really the best payroll company around!
Response from the owner: Erin, we are delighted to hear that Kim has been so responsive and helpful for you and your company. We really appreciate the kind words and we thank you for your business!
Dave Horner
Dave Horner
GTM, and specifically Erin, have been a great resource for us
Response from the owner: We're happy to hear that, Dave. Thank you!
Michelle Clark
Michelle Clark
Alicia B. Account Manager, at GTM is the best representative a company can have. She is always quick with a response be it by email or phone! She is professional, attentive to detail and always follows through!
Response from the owner: Michelle, we are so glad to hear that Alicia is providing you with the superior customer service we pride ourselves on. Thank you very much for the kind words, and for your business!
John Bellucci
John Bellucci
We work with Rachel from GTM, and could not be more happy with the service she provides. She is always responsive to all questions we have, and helps with all payroll issues. We're lucky to have her as our GTM partner and would highly recommend working with her to anyone looking for new payroll services.
Response from the owner: John, thank you so much for letting us know how great Rachel has been for you. Her responsiveness and dedication to your business is what we expect and what all our clients deserve. We really appreciate the kind words!
Mountain Valley Manor
Mountain Valley Manor
GTM and my CS Rep Kim has made the payroll process easy. They have made it easy to work with their interface and Kim gives us 1st rate customer service and account support. I have questions all the time and if Kim does not know, she finds out and gets back to me. I have tried Paychex and ADP previously and came back to GTM. They are far superior with customer service and handling all aspects of your organizations' payroll accounts.
Response from the owner: Wow, that is so great to hear! We're delighted that we our outpacing the competition with our service, and that our payroll platform has made things easy for you. We are also glad to hear that Kim is providing you with top-notch service. Thank you very much for the kind words and for your business!
Christopher Dawson
Christopher Dawson
As a local company we love the business partnership we have with GTM right up the road from us. The value we see in working with a local payroll provider is unmeasurable.
Response from the owner: Christopher, we are happy to hear that you are finding value in working with a local partner. We are thankful to have you as a client and we really appreciate the kind words!
Daniella Redgrave
Daniella Redgrave
Everyone at GTM is very knowledgable and hands on. It's so nice to be able to put a face to a name!
Response from the owner: Daniella, thank you for the kind words, we really appreciate it!
Gina Mintzer
Gina Mintzer
We have been working with GTM since 2018 and we haven't looked back. The best part of our work together, aside from the reporting, training and overall product ability, is the personal customer service we receive from Rachel Vincent our account representative. Her assistance in our use of the system for the greatest ease has made all the difference as we've had staff changes and updates.
Response from the owner: Gina, we are so glad to hear that Rachel has made everything easy for you and your organization, and that our payroll system has served you well. Thank you very much for letting us know, and we truly appreciate your business!
Bridget Keefer
Bridget Keefer
GTM Payroll HRIS services have been an absolute game-changer for our organization! From seamless payroll processing to comprehensive HR solutions, GTM delivers excellence at every step. What truly sets them apart is their outstanding customer service, exemplified by Rachel Vincent.Rachel Vincent, our dedicated customer service representative, has consistently gone above and beyond to ensure our needs are not just met, but exceeded. Her professionalism, expertise, and unwavering commitment to client satisfaction make every interaction a pleasure. Rachel's proactive approach and attention to detail have saved us time and hassle, allowing us to focus on our core business objectives with peace of mind.GTM's HRIS platform is intuitive, reliable, and customizable to suit our unique requirements. Whether it's onboarding new employees, managing benefits, or generating insightful reports, the system is robust yet user-friendly. The support team, led by Rachel, is always prompt and knowledgeable, readily addressing any queries or concerns we may have.In an industry flooded with options, GTM Payroll stands out as a trusted partner dedicated to empowering businesses like ours. With Rachel Vincent at the helm of customer service excellence, we have full confidence in the reliability and effectiveness of GTM's HRIS services. We wholeheartedly recommend GTM Payroll to any organization seeking top-tier HR solutions backed by unparalleled support.
Response from the owner: Wow, Bridget - that's quite a review! We are delighted to hear that our payroll and HR platform has been such a big help to your company, and that Rachel has provided you with the superior customer service you deserve. Thank you so much for your business, and for posting this terrific review!
Amanda Franklin
Amanda Franklin
I have been with a company who has solely used GTM for many years and has always spoke so highly of them. I personally have worked with GTM for seven years now through this company and they are wonderful. They truly value the relationships they create and are always quick to provide assistance whenever it is needed. Rachel Vincent is our account Manager and she is fantastic! Highly recommend.
Response from the owner: Amanda, we can't thank you enough for the wonderful words! It's great to hear that our team has been responsive to your needs, and that Rachel has provided excellent service that has benefited both you and your company. We truly appreciate your business!
John Clinton Eisner
John Clinton Eisner
I felt assured that I wasn't missing any step of the process!
Response from the owner: We're happy to hear that, John. Thank you for sharing the kind words, and thank you for your business!
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