About GTM | Household | Business | Benefits | Insurance

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About GTM | Household | Business | Benefits | Insurance

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  518-373-4111
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WELCOME ENGINEHIRE AGENCIES!

Focus on what you do best. Leave payroll to us.

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Payroll Processing

  • Anytime, anywhere access for ultimate flexibility
  • Accurate garnishments and withholdings
  • Payroll export file for your accounting system
  • Generate W-2s at tax time
  • Multi-state, multi-location tax filing
Direct Deposit & Paycards

Direct Deposit & Paycards

  • Instant access to full wages on payday, even when they’re away from work
  • Eliminating expensive check-cashing services
  • No worries about lost or stolen checks
  • No time wasted standing in line at the bank to cash a paycheck
  • Easy online, 24/7 access to paystubs through an employee self-service portal
Customer Support & Security

Superior Customer Support & Security

  • Highest levels of data security in the industry
  • Dedicated account manager who gets to know your agency
  • Direct phone and email support. No phone trees, 800 numbers, or generic email addresses.
  • Payroll platform that will adapt to your needs as your agency grows

Complimentary, No-Obligation Consultation

Talk with a small business payroll expert at (518) 373-4111 about your agency’s needs and get answers to any questions you have about payroll processing with GTM.

Payroll for 2-5 employees

2 to 5 Employees

Call (518) 373-4111 or email [email protected] for special pricing.

Payroll for 6-10 employees

6 to 10 Employees

Call (518) 373-4111 or email [email protected] for special pricing.

Contact Kito Delgado

11 or More Employees

Contact Kito Delgado at (518) 836-2546 or [email protected]. 

Why GTM Payroll Services?

The Value of Integrity & Experience

For more than 30 years, GTM Payroll Services has been serving the payroll and human resource needs of businesses of all types and sizes. We serve thousands of clients and process more than $1 billion in payroll annually making GTM one of the nationwide leaders in small business payroll services and outsourced human resources.

Our Team

Our greatest asset is our people. GTM’s experienced team of certified payroll professionals is committed to our clients. Our team consists of employees who are insurance licensed, American Payroll Association CPP & FPC certified, and all possess a thirst for knowledge and a never give up attitude. This is evidenced in our team’s participation in continuing education and certificate programs, which ensures our clients are always guaranteed to receive the best advice and service possible.

Our Commitment

GTM believes our clients come first. We pride ourselves on taking the time to understand your specific business’s needs so we can provide you with the best services possible. GTM’s extensive services, affiliate companies, and resources can meet all of your business payroll, tax, and human resource needs. Our employees are dedicated to treating our clients with respect and integrity to ensure that all of your needs are met to the highest standards. We won’t stop working until you are ecstatic.

Our Value

Because GTM acts as your agent, we assume full responsibility for the accuracy and timeliness of the transactions we file, reducing work and saving time each pay period, each quarter, and at year-end, allowing you to focus your time and energy on running and growing your agency. Our clients benefit from more resources and tools, while still saving time and money over our competitors’ offerings.

SOC 1 Compliant

GTM Payroll Services is SOC 1 compliant, which is an internationally recognized standard developed by the American Institute of Certified Public Accountants. This distinguished mark of service quality assures our clients that their information is private and confidential. 

Client Reviews

Excellent
GTM Payroll Services
4.9
Based on 456 reviews
review us on
Julie P.
I could not get through this incredibly overwhelming process without the help of Jan. She is such an amazing support.
Response from the owner:Julie, we are delighted to hear that Jan was so helpful for you in managing your employee leave. Thank you for the kind words and for your business!
Asher Webster
Want to give a big thank you to Jan who handled my case. As an autistic person who struggles with understanding paperwork and gets easily overwhelmed, she was very helpful and answered my many questions while being very patient with me. She deserves a raise! 💜 Thank you Jan!
Response from the owner:Justice, we are grateful to hear how helpful Jan was in handling your leave case. Her patience and understanding is what makes her a great part of the GTM team. We truly appreciate the kind words - thank you!
Samuel Dindyal
Owned a small business this payroll company is a one stop shop They take care of all insurances, payroll and a management definitely recommend
Response from the owner:Samuel, we are glad to hear that your business has taken advantage of our "one stop shop" for payroll, HR, benefits, and insurance. Thank you for the kind words and for your business!
Andrea DeVit
I had a great experience with Nicole in the auditing department! She helped us create a company handbook that not only met NYS employment law standards but was also user friendly for myself and staff members. I would highly recommend Nicole from GTM HR department- thank you so much for your hard work and attention to detail!
Response from the owner:Andrea, we are delighted to hear that Nicole's expertise helped you get an updated handbook! Thank you very much for the kind words and for your business.
Christa Gagnon
GTM is always very helpful. Kim is amazing!
Response from the owner:Christa, thank you for letting us know how satisfied you are with GTM and Kim's customer service. We appreciate the kind words and your business!
Marylee Gonzalez
Jan Turlick is the most helpful person at GTM. She is truly a delight. Very professional and always welcoming. She gets back to you promptly and processes any requested submitted in due time. Thank you for being so helpful and taking care of us. You Rock!!
Response from the owner:Marylee, thank you for letting us know how helpful Jan was during your leave process. We're glad she provided you with great service!
Brock Polnaszek
Leslie was awesome ! She helped me figure out what was going on, understand why things were happening and got the issue solved in one call. It was perfect and exactly what I needed. Someone should give her a raise.
Response from the owner:Brock, we are grateful to hear about how helpful Leslie was for you. She exemplifies the service we strive to provide to all our clients. Thank you for the kind words and for your business!
Cody Clark
I used GTM to facilitate employment of in home care aids. GTM exceeded all expectations, their customer service, user interface, compliance processes are top notch. Highly recommend. Leslie especially was a pleasure to work with.
Response from the owner:Cody, it's great to hear that Leslie and the GTM team have been helpful for you. We are delighted that we have exceeded your expectations. Thank you for the kind words and for your business!
Scott R.
Thank you Leslie!! You always take such care of me and our household. Your professionalism and friendly nature is always a positive part of my day when dealing with any payroll issues.
Response from the owner:Scott, we are delighted to hear that Leslie has taken great care of you. We appreciate you letting us know, and we thank you for your business!
Jason Pinkowski
I am currently working on getting FMLA set up so I can help my mother as she goes through chemotherapy. My case manager Jan T has been nothing short of amazing. She answers any questions I have promptly and with great detail. Her compassion is beyond anything I have would have ever expected. I cannot thank her enough.
Response from the owner:Jason, we are so happy to hear that Jan has been able to make a difficult time a little bit easier on you. We wish you and your family the best - thank you for taking the time to share these kind words with us!
Ithaca 4E
Mariana could not have been more polite or more helpful
Response from the owner:Ithaca, we are glad to hear that Mariana provided you with friendly and helpful service. Thank you for letting us know - we appreciate you and your business!
Pat Cherko & Associates
Sarah DeCamp is my representative for payroll and insurance and is definitely a great asset to us but to you as well. She definitely is very knowledgeable and helpful if needed.
Response from the owner:Pat, we are happy to hear that Sarah has provided excellent service for your payroll and insurance. We agree that she is a great asset! Thank you for the kind words and for your business.
Kristin Felano
Very quick response!
Response from the owner:Glad we could be of service, Kristin. Thank you!
Valerie Meyer
Jan Turlick is so helpful and is wonderful to work with.
Response from the owner:Valerie, we are glad to hear that Jan provided you with great service. Thank you for the kind words and your business!
Rick Reyes
Thank you much for my support as needed,I do much appreciate for all of your support, Amen 🙏🙏
Response from the owner:Rick, thank you for the kind words, we are happy that we have been able to provide the support you need!
Michael Plattner
For anyone who is needs a service for payroll I highly suggest this company. Affordable, quick to help and they have Kim who is nothing short of a super hero.
Response from the owner:Michael, we are delighted to hear that you received responsive and helpful service from Kim and the GTM team. Thank you very much for the kind words and for your business!
April Johnson
I'm a new employee using GTM Payroll and I needed help understanding my new paystub. Im the type of person who needs to account for every single cent on my paystub and I was really struggling to understand the math behind the deductions and I think my questions even confused Talisha. She wanted to speak with a supervisor before telling me the wrong thing and asked to give me a call back. I fully did not expect a call back. I thought I would just have to try a call again tomorrow. To my surprise, Talisha called me back within the hour and was able to help better explain my payroll and deductions. I really appreciate her going the extra mile to figure it out and for not making me feel dumb about not fully understanding and asking a million questions. Thank you, Talisha!
Response from the owner:April, we are so glad Talisha exceeded your expectations and provided you with terrific service. We strive to not only take care of our clients, but employees like you as well, so we truly appreciate the kind words. Thank you!
Alice Roberson
Leslie responded with positivity and confidence determined to resolve any issues I encountered. Her infectious humor made what seemed like potential problems; minute and solvable.
What I liked is that she didn’t attempt to address all my concerns but rather indicated what she could help with and where she was directing my other concerns.
She is a true professional with a gift for customer service.
Thanks Leslie
Response from the owner:Alice, that's an amazing review for Leslie! We are so glad that she is providing the customer service we strive for with every client. Thank you very much for letting us know how happy you are with Leslie and GTM. We appreciate the kind words and your business!
Alina Moraru
Leslie was awesome, so very helpful and knowledgeable!
Response from the owner:Alina, thank you for the kind words about Leslie, we are are glad she was able to provide you with excellent service!
Amanda Batla
Leslie was absolutely amazing, super helpful. Within minutes of chatting, she had the answer to my question, all the information I needed and forms to solve my problem. In addition, she followed up with an email immediately after and then again in response to one I sent.
Response from the owner:Amanda, thank you for letting us know how great Leslie's service was for you. We strive for that type of customer care with every client. We appreciate the kind words and your business!
Lynn Wallrath
Approximately one year ago (almost to the day) I was diagnosed with double cancer; ovarian and breast. Of course it was an extremely stressful and overwhelming time, not only learning about what the diagnosis meant and what my life expectancy may be, but what treatment would look like, etc. The last thing I wanted to do was to delve into the world of FMLA though I knew I needed to. That's when I was introduced to, Jan, who became an angel in my life. Jan was kind, and thorough, and understanding. She was patient with me when I didn't quite grasp what forms I needed to submit and how to complete them properly. She always made me feel okay about my confusion, and she guided me through what was needed. I'm happy to say I got through ALL of it, but I can honestly say I don't think I could have without GTM Jan. Thank you Jan!
Response from the owner:Lynn, first and foremost, we are so happy for your health news! Certainly dealing with FMLA while you dealt with something much more stressful would not have been ideal, but we couldn't be more delighted that Jan - who is a rock star - was able to guide you through everything and not add to the weight of your health issue. Thank you so much for sharing this with us - we hope you stay healthy and wish you all the best!
UU Saratoga
Alicia Bailey has been so helpful as I navigate my new to me job. She knows exactly where everything is, what terminology is necessary and easily walks me through every step. She is the best!
Response from the owner:UU Saratoga, we are delighted to hear how helpful Alicia's customer service has been. We are glad she's made things easier for you. Thank you for the kind words and for your business!
Ron Barnes (Twist'N Flip Gymnastics)
Love how well GTM takes care of us. Highly recommend.
Response from the owner:Ron, we're head over heels to hear that you are happy with our services and would recommend us. Thank you very much for the kind words and for your business!
Carrie Brent
Leslie was so very helpful and very kind! Got all my questions answered 😃
Response from the owner:Carrie, we are happy to hear that Leslie provided you with top-notch service. We appreciate the kind words and we thank you for your business!
Franz Auto
Excellent service. Easy to reach and ready to help
Response from the owner:Franz Auto, we are delighted to hear you are happy with our service. Thank you very much!
Anne-Paul Swett
I have had conversations with Janie at GTM on more than one occasion. My issues have been technical in nature, attempting to log on and retrieve paperwork for my caregiver. Janie has always been kind, patient, resourceful, using humor when appropriate which I appreciate, understanding, and able to achieve what is needed in one way or another. She is a joy to speak with.
There have been other wonderful people over the past several years. But she stands out!

I am grateful to GTM for allowing me an anxiety free way to reimburse my most wonderful caregiver. I could not possibly keep up with the changes to laws and taxes.

Thank you GTM!
Response from the owner:Anne-Paul, we are so happy to hear that using GTM's services have made your life easier! It's definitely a good idea to let our experts worry about tax laws so you don't have to. Thank you very much for the kind words and your business!
june jasen
Chrystal was sensational with me ...
Walking me through todays' computer issues with you .
thank you for her kindness and patience ... she is a true winner on your staff
Response from the owner:June, we are delighted to hear that Chrystal was so helpful for you. She is definitely a customer service star! Thank you very much for the kind words and your business!
Judy Grabkowski
Excellent service. Great personality Very, very helpful
Response from the owner:Judy, we are happy to hear about your great experience with GTM. Thank you for the kind words and for your business!
Kristina McQuaid
GTM is always helpful, accurate, and knowledgeable. Thanks Leslie!
Response from the owner:Kristina, thank you very much for the wonderful review about Leslie and GTM! We appreciate your words and your business.
Maclady LadyMac
Leslie helped me quickly alter my payroll cycle so that I could enable the HomePunch feature on my account. She took the time to work through/talk through the best approach to resolving my concern. She was patient, informative, and extremely helpful! In fact, I was able to call back the following day and get connected directly to her to answer more questions for me. I am so glad I made the switch to GTM for payroll. These initial interactions have shown me that they go above to help their clients. Thank you Leslie!
Response from the owner:Maclady, we are glad to hear that Leslie has made you happy about switching to GTM! We strive to create ecstatic clients, and it sounds like we have succeeded. Thank you very much for the kind words and for your business!
Brad & Colleen Durkin
The customer service is excellent! I emailed them to make a permanent payroll change that isn’t available through my online account. Leslie was quick to respond, got it setup right away and had great customer service! It was seamless for me which is extremely helpful.
Response from the owner:Brad and Colleen, we are delighted to hear that Leslie provided you with the customer service we strive for with every client. Thank you for letting us know was quick and responsive. We appreciate the review and your business!
Christine Classick
GTM has been a professional and efficient Payroll company for the more than ten years that we have been household clients. I’m so pleased that I found them! Today I was helped with an issue by Stephanie Carpenter. She was so sweet and funny while maintaining a professional attitude and great efficiency. Stephanie followed up immediately via email after completing the necessary task. I will continue to recommend Stephanie and GTM Payroll in the future!
Response from the owner:Christine, it's so great to hear how helpful Stephanie was for you. We are honored that you have been a loyal client for so long - we truly appreciate the kind words and your business!
marina stahl
It is great service.
I am very grateful of there services
Customer service always there to help us out.
Thank you!
Response from the owner:Marina, we are delighted to hear that you are happy with GTM's customer service. Thank you for the kind words and for your business!
Nicole Francis
I emailed my rep Alicia Bailey to help me with a website report. She emailed me back right away with instructions but also a copy of the report, saving me a lot of time which I really appreciated.
Response from the owner:Nicole, thank you for letting us know how responsive and helpful Alicia was. We appreciate the kind words and your business!
Richard Ahl-Ludwig
Jan Turlick has been great to work with!
She helped explain the complicated rules that needed to be addressed.
Response from the owner:Richard, thank you for letting us know how helpful Jan was in managing your leave. We appreciate the kind words and your business!
Barry Gold
We needed a service to handle payroll for our elderly parents' caregiver. I am so glad I chose GTM. They've made it incredibly easy for a payroll know-nothing like me. Using their website is a breeze, and if I do need to call, everyone I've ever spoken to has been so helpful. Today it was Sam, who instantly understood my issue and took care of it in moments. Boom, problem solved. I could not be more pleased, and would highly recommend.
Response from the owner:Barry, we are delighted to hear that Sam and the GTM team have provided you with great service, and we're grateful that you'd recommend GTM! Thank you very much for the kind words and for your business.
Rickie Golden
I've had a terrific experience with GTM Payroll, particularly with the expert help of Kim Loomis and Leslie, both of whom worked to resolve issues and have been kind and extremely helpful. I have 2 great advocates in them, which goes a long way. They are great ambassadors to GTM, and I'm grateful!
Response from the owner:Rickie, we are grateful to hear that Kim and Leslie have provided you with such wonderful service! We are glad that they were so helpful and have represented GTM so well. Thank you for the kind words and for your business!
Alli Rehr
I had an excellent experience with GTM Payroll Services, thanks to Leslie. I was having some issues with logging into my account, and Leslie was incredibly helpful in walking me through the process. Not only was she knowledgeable and patient, but she was also kind and made sure to follow up with me to ensure that my problem was fully resolved.
Response from the owner:Alli, thank you very much for the kind words about Leslie and the service she provided. We are glad to hear that she was thorough and responsive and met your expectations. We appreciate you and your business!
Martha Vickery
I am totally satisfied with Leslie services. She is extremely helpful.
I appreciate it very much.
Response from the owner:Martha, we are delighted to hear how satisfied you are with Leslie and GTM. Thank you for the kind words and for your business!
Daniel Stuart
Great customer experience - Alicia and team are amazing and have been incredibly important to the growth of our business
Response from the owner:Daniel, it's great to hear that your business is growing, and we are so happy that Alicia and the GTM team has contributed to it! Thank you for the kind words and for being a client.
Alexander Southwell
Great service overall, Leslie was great in helping to explain something I wasn’t understanding!!
Response from the owner:Alexander, we are delighted to hear that Leslie was able to help you to your satisfaction. Thank you very much for the kind words and for your business!
Ann Ratnayake Macy
I greatly appreciate Candice's warmth, kindness, and knowledge with a payroll issue.
Response from the owner:Ann, thank you very much for letting us know how great Candice's service was for you. We appreciate it and your business!
william jobsis
Wonderful customer service and responsiveness.
Response from the owner:Thanks, William! We're so happy you're enjoying our services.
Debbie Botwick
A sincere thank you to Leslie for her excellent customer care - great knowledge, attitude and service.
Response from the owner:Debbie, we are happy to hear that Leslie provided superior customer service for you. Thank you very much for letting us know - we appreciate it and your business!
Carolyn Summers
Tanisha was very patient with me and answered all of my questions.
Response from the owner:Carolyn, thank you very much for letting us know that you received excellent customer service. We appreciate you!
Hiren Mankodi
Incredibly responsive and excellent service. Very knowledgeable support. Leslie was awesome as was Alex.
Response from the owner:Hiren, we are delighted to hear that Leslie and Alex provided excellent and responsive service for you. We thank you for the kind words, and we appreciate your business!
Dave Konkel
I have used GTM for the better part of a year to provide payroll services for aides for my mother's care. GTM Customer Service has been incredible every time I need their assistance. Unlike other organizations (i.e. cell phone carriers or cable providers) GTM people spend the time and have the patience to resolve any issue I may have. Special thanks to Mike who set up my initial account and Mariana who handled my latest questions. Though I don't have the other individuals' names, everyone I have dealt with at GTM has been a delight. Thanks so much for making my care giving tasks easier!
Dave
Response from the owner:Dave, thank you so much for letting us know how helpful the GTM team has been for you. We are glad to hear that your issues were handled patiently and to your satisfaction, and that we have made your job easier. We truly appreciate the kind words and your business!
Julia Burke
Leslie at GTM was very helpful and professional! My family is appreciative of all the work GTM is doing on our behalf.
Response from the owner:Julia, thank you very much for letting us know about the great service Leslie provided! We are happy to have you as a client and we appreciate the kind words.
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