About GTM | Household | Business | Benefits | Insurance

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About GTM | Household | Business | Benefits | Insurance

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  518-373-4111
GTM logo
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Focus on what you do best. Leave payroll to us.

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Payroll Processing

  • Anytime, anywhere access for ultimate flexibility
  • Accurate garnishments and withholdings
  • Payroll export file for your accounting system
  • Generate W-2s at tax time
  • Multi-state, multi-location tax filing
Direct Deposit & Paycards

Direct Deposit & Paycards

  • Instant access to full wages on payday, even when they’re away from work
  • Eliminating expensive check-cashing services
  • No worries about lost or stolen checks
  • No time wasted standing in line at the bank to cash a paycheck
  • Easy online, 24/7 access to paystubs through an employee self-service portal
Customer Support & Security

Superior Customer Support & Security

  • Highest levels of data security in the industry
  • Dedicated account manager who gets to know your agency
  • Direct phone and email support. No phone trees, 800 numbers, or generic email addresses.
  • Payroll platform that will adapt to your needs as your agency grows

Complimentary, No-Obligation Consultation

Talk with a small business payroll expert at (518) 373-4111 about your agency’s needs and get answers to any questions you have about payroll processing with GTM.

Payroll for 2-5 employees

2 to 5 Employees

Call (518) 373-4111 or email [email protected] for special pricing.

Payroll for 6-10 employees

6 to 10 Employees

Call (518) 373-4111 or email [email protected] for special pricing.

Contact Kito Delgado

11 or More Employees

Contact Kito Delgado at (518) 836-2546 or [email protected]. 

Why GTM Payroll Services?

The Value of Integrity & Experience

For more than 30 years, GTM Payroll Services has been serving the payroll and human resource needs of businesses of all types and sizes. We serve thousands of clients and process more than $1 billion in payroll annually making GTM one of the nationwide leaders in small business payroll services and outsourced human resources.

Our Team

Our greatest asset is our people. GTM’s experienced team of certified payroll professionals is committed to our clients. Our team consists of employees who are insurance licensed, American Payroll Association CPP & FPC certified, and all possess a thirst for knowledge and a never give up attitude. This is evidenced in our team’s participation in continuing education and certificate programs, which ensures our clients are always guaranteed to receive the best advice and service possible.

Our Commitment

GTM believes our clients come first. We pride ourselves on taking the time to understand your specific business’s needs so we can provide you with the best services possible. GTM’s extensive services, affiliate companies, and resources can meet all of your business payroll, tax, and human resource needs. Our employees are dedicated to treating our clients with respect and integrity to ensure that all of your needs are met to the highest standards. We won’t stop working until you are ecstatic.

Our Value

Because GTM acts as your agent, we assume full responsibility for the accuracy and timeliness of the transactions we file, reducing work and saving time each pay period, each quarter, and at year-end, allowing you to focus your time and energy on running and growing your agency. Our clients benefit from more resources and tools, while still saving time and money over our competitors’ offerings.

SOC 1 Compliant

GTM Payroll Services is SOC 1 compliant, which is an internationally recognized standard developed by the American Institute of Certified Public Accountants. This distinguished mark of service quality assures our clients that their information is private and confidential. 

Client Reviews

Excellent
GTM Payroll Services4.9
Based on 604 reviews
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Kathy Norman
GTM Payroll is a great local company to work with, we have done business with them for many years and will continue to do so in the future. If your looking for a great Local Payroll Company then GTM it is Morgan Linen Service Inc.
Response from the owner:Thank you Kathy! Doing business locally benefits everyone by keeping jobs and dollars in our region’s economy. Plus you get the value of local, dedicated support from an account manager who knows your business!
Kayla
GTM has been such a fantastic partner for my company with all our payroll needs. Our account manager Sarah Anne I cannot say enough good things about. She is there for any questions I may have and walk me through changes when needed.
Amanda Sass
Sarah is excellent at her job always checking to make sure payroll is correct and on time
Mickey Valletta
GTM is exceptional in terms of their performance and their level of service is exemplary. Sarah DeCamp is extremely kind, efficient and professional and is second to none in terms of customer service and follow up!
Response from the owner:Mickey, we are happy to hear that Sarah is providing superior service for you. Thank you for the kind words and for your business!
Leslie Barragan
Erin McAvoy at GTM is always helpful and professional.
Jamie Dougherty
I really love the individual attention from GTM. You have a specific dedicated rep you can go to for anything and everything. Sarah Decamp is great! Much better than a giant corporation like ADP.
Response from the owner:Thank you, Jamie. One of the benefits of choosing a local firm for payroll is the support you receive from a dedicated account manager who gets to know your business.
Brian
I have been with Gtm for two years. Sarah is my go to whenever I need hours processed or have questions I send an email and it is always a fast response with an answer to my question. I highly recommend Gtm to help you with your payroll and many other options.
Response from the owner:Thank you, Brian!
Donna West
Sarah is always there to answer my questions and assist with navigating the GMT site. Sarah also answers very quickly which is great!
Response from the owner:Donna, we are delighted to hear that Sarah has been responsive and supportive for you. We truly appreciate the kind words and your business!
Dave Rees
We switched to GTM from a larger national payroll processing company and the transition was a breeze. Our rep Sarah is very responsive to last minute panicked payroll changes by me and is very proactive in keeping us informed of the latest compliance matters.
Response from the owner:Dave, we are happy to hear that you are finding GTM's service to be superior to what you had before, and that Sarah has made things easy for you. Thank you very much for the kind words and for your business!
Courtney Daigle
I have been with GTM for years and have never had an issue. Very friendly and great client service. Sarah has been our rep for years and we have nothing but great things to say.
Response from the owner:Courtney, we so appreciate your loyalty and we're thrilled that you've never had an issue, and that Sarah has provided you with excellent service. Thank you for the kind words and for your business!
PHIL CUDDY
Sarah does an outstanding job at GTM. Always very helpful
Response from the owner:Phil, thank you for letting us know that Sarah has provided you with superior customer service. We appreciate the kind words and your business!
Karen Kirsch
Sarah DeCamp is very helpful and knowledgeable. Whenever I need her, she is right there to help me. She finds my mistakes with payroll before they become one. She is the best Service Account Manager, and I have worked with her for years.
Response from the owner:Karen, we are so glad to hear how happy you are with Sarah. She exemplifies the service we try to provide to all our clients. Thank you so much for the kind words and for your business!
Neal Martin
Alicia, Beth, Marianne and the rest of the team have been great to work with. So happy to have made the switch to a payroll (and much more) company that offers certified payroll and personalized services.
Response from the owner:Neal, we are so glad to hear that switching to GTM was the right move for your company, and that our team has provided the support you need. We truly thank you for the kind words and for your business!
andrew nolan
i never take the time to do these, but in this case it is so easy and justified. Eastern Casting has been with a payroll service for over 25 years the past 15 with GTM.. no matter which provider we have had the products that we require for our small manufacturing business are similar The real difference for us has been the service to those products. Erin McAvoy has been our specialist for many years, her professionalism along with dynamic personality has provided us with the perfect fit! i want to thank Erin and GTM for their outstanding service and congratulate them on all their success ! Thank You! Eastern Casting Company Andrew Nolan - Owner
Response from the owner:We appreciate the kind words. We pride ourselves on exceptional client service and we're pleased you're finding that with Erin and our support team. Thank you for being a long-time, valued client!
Ryan M.
Love working with Erin McAvoy and GTM, highly recommend them and their customer service for all of your payroll needs.
Response from the owner:Ryan, we are delighted to hear that Erin and the GTM team have provided you with the superior service we strive for. Thank you for recommending us and for the kind words!
Arlene Burlingham
Employees are happy with the service and direct deposit. I find entering hours each week easy. Would recommend
Response from the owner:Arlene, thank you for letting us know that you and your employees find GTM's system easy to work with, and that you'd recommend us to others. We appreciate the kind words!
Nick Bernardo
Kim is a game changer, extremely responsive and helpful. Always carries herself with a can -do positive attitude regardless of the situation at hand. She models excellence daily in her work and loves what she does. I'd add 6 stars if I could. Thank you Kim for your daily drive and committed service to our account!
Response from the owner:Nick, we are delighted to hear how ecstatic you are with Kim's customer service, and that she is providing you with the superior support we strive for with all our clients. Thank you very much for the kind words and for your business!
Cathy Eriole
Erin McAvoy is very helpful when I have issues/questions regarding our payroll account, and she offers assistance in a timely manner when I am unable to make corrections, she is much appreciated!
Response from the owner:Cathy, we are grateful to hear that Erin is providing you with the top-notch customer service we expect for all our clients. We truly appreciate the kind words and we thank you for your business!
A Z
Am using GTM household payroll for a part-time employee. Last year, used them for a full-time employee. Their software is straightforward and their customer service by phone is fantastic. They make complicated things like state-mandated plans, etc. happen very easily. Highly recommend GTM for household payroll.
Response from the owner:A Z, thank you very much for letting us know that our software and customer service have made things easier for you. We truly appreciate the kind words and we are grateful you'd recommend us!
Nick Earl
Great experience working with GTM
Response from the owner:We are very happy to hear that, Nick. Thank you!
jacqueline downing
As a payee w/ an employer using GTM I find payroll easy to navigate & consistently reliable.
Response from the owner:Jacqueline, we are grateful to hear that getting paid through GTM has been reliable and easy for you. we appreciate the kind words - thank you!
Celeste Joy Saligumba
Accommodating and reliable! My pay is always on time
Response from the owner:Celeste, we are happy to hear that you have found our services valuable. We appreciate the kind words, and we thank you for your business!
Kevin P
GTM has been our firm's payroll service provider since I started at the firm over a decade ago, and I've had the pleasure of working with Erin McAvoy, our account manager, for the majority of those years, with various requests/adjustments for each payroll period. Erin is extremely responsive with all requests, and I never have to second-guess her work, as it's always done exactly as requested. Most importantly, Erin is a joy to work with -- we've never met in person, but our email communication always has a kindness and humanity that adds that something special to what would otherwise be mundane tasks...I actually have fun while contemplating payroll, of all things 🙂 I can't recommend GTM, or Erin, enough!
Response from the owner:Thank you.
Tina Niles
Always great service. Our representative is Erin McAvoy and she is awesome. Always very responsive and very helpful whenever I need her. Great company and great service. Been doing business with them for many years.
Response from the owner:Tina, it's great to hear that Erin is providing you with the superior service we strive for with all our clients. We appreciate that you've been with GTM for many years, and we thank you for the kind words and your business!
Dean & Tina K
I am very thankful to have Erin McAvoy handling my payroll. She is both friendly and efficient.
Response from the owner:We appreciate the kind words and are thankful you chose to partner with GTM for your payroll needs.
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