About GTM | Household | Business | Benefits | Insurance

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About GTM | Household | Business | Benefits | Insurance

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  518-373-4111
GTM logo
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Focus on what you do best. Leave payroll to us.

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Payroll Processing

  • Anytime, anywhere access for ultimate flexibility
  • Accurate garnishments and withholdings
  • Payroll export file for your accounting system
  • Generate W-2s at tax time
  • Multi-state, multi-location tax filing
Direct Deposit & Paycards

Direct Deposit & Paycards

  • Instant access to full wages on payday, even when they’re away from work
  • Eliminating expensive check-cashing services
  • No worries about lost or stolen checks
  • No time wasted standing in line at the bank to cash a paycheck
  • Easy online, 24/7 access to paystubs through an employee self-service portal
Customer Support & Security

Superior Customer Support & Security

  • Highest levels of data security in the industry
  • Dedicated account manager who gets to know your agency
  • Direct phone and email support. No phone trees, 800 numbers, or generic email addresses.
  • Payroll platform that will adapt to your needs as your agency grows

Complimentary, No-Obligation Consultation

Talk with a small business payroll expert at (518) 373-4111 about your agency's needs and get answers to any questions you have about payroll processing with GTM.

Payroll for 2-5 employees

2 to 5 Employees

Call (518) 373-4111 or email [email protected] for special pricing.

Payroll for 6-10 employees

6 to 10 Employees

Call (518) 373-4111 or email [email protected] for special pricing.

Contact Kito Delgado

11 or More Employees

Contact Kito Delgado at (518) 836-2546 or [email protected]. 

Why GTM Payroll Services?

The Value of Integrity & Experience

For more than 30 years, GTM Payroll Services has been serving the payroll and human resource needs of businesses of all types and sizes. We serve thousands of clients and process more than $1 billion in payroll annually making GTM one of the nationwide leaders in small business payroll services and outsourced human resources.

Our Team

Our greatest asset is our people. GTM’s experienced team of certified payroll professionals is committed to our clients. Our team consists of employees who are insurance licensed, American Payroll Association CPP & FPC certified, and all possess a thirst for knowledge and a never give up attitude. This is evidenced in our team’s participation in continuing education and certificate programs, which ensures our clients are always guaranteed to receive the best advice and service possible.

Our Commitment

GTM believes our clients come first. We pride ourselves on taking the time to understand your specific business’s needs so we can provide you with the best services possible. GTM’s extensive services, affiliate companies, and resources can meet all of your business payroll, tax, and human resource needs. Our employees are dedicated to treating our clients with respect and integrity to ensure that all of your needs are met to the highest standards. We won’t stop working until you are ecstatic.

Our Value

Because GTM acts as your agent, we assume full responsibility for the accuracy and timeliness of the transactions we file, reducing work and saving time each pay period, each quarter, and at year-end, allowing you to focus your time and energy on running and growing your agency. Our clients benefit from more resources and tools, while still saving time and money over our competitors’ offerings.

SOC 1 Compliant

GTM Payroll Services is SOC 1 compliant, which is an internationally recognized standard developed by the American Institute of Certified Public Accountants. This distinguished mark of service quality assures our clients that their information is private and confidential. 

Client Reviews

Excellent
GTM Payroll Services4.9
Based on 629 reviews
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Tony Maddalone
Erin and GTM are absolutely a joy to work with. They manage my payroll account with care and attention to detail. Weekly we touch base and ensure my employees are covered. Which helps me as I am consistently pulled in many directions and I do not wish to miss these task. Thank you GTM and especially Erin.
Response from the owner:We appreciate the kind words. Our support team understands how busy payroll administrators and HR departments can be, and aim to make sure everything runs as smoothly as possible.
Brianne Wall
We work directly with Erin McAvoy for all of our payroll needs and she has been absolutely wonderful to work with. Erin is friendly, attentive, and always incredibly timely with her responses. No matter what questions or issues come up, she handles everything with professionalism and a positive attitude. It is refreshing to have an account manager who is so responsive and genuinely helpful. Highly recommend working with Erin!
Response from the owner:Brianne, we are so glad to hear the Erin is providing responsive, personalized service. She exemplifies what we strive for with every client. Thank you so much for the kind words and for your business!
Talat Mallick
I am beyond satisfied with my Account Manager Erin McAvoy. There has never been an occasion when I have reached out to her and not had my question addressed and resolved. She is extremely knowledgeable and professional and always prompt in communication .
Response from the owner:Talat, we are grateful to know that Erin is exemplifying the responsive, personalized service we provide to all our clients. Thank you very much for the kind words and for your business!
Scott Lammon
We have been working with Erin McAvoy for many years as our account manager for Lammon Architects, LLP. She provides outstanding service and is always so pleasant to work with. Thank you Erin, we appreciate you!!!
Response from the owner:Scott, we are delighted to hear that you are happy with Erin as your account manager, and that she is providing you with the superior service you deserve. Thank you so much for the kind words and for your business!
Dave Horner
Erin, our account rep is always willing and able to help whenever necessary. The platform is smooth and the support is great.
Response from the owner:Dave, thank you for letting us know how happy you are with Erin, as well as GTM's platform. We truly appreciate the kind words and your business!
Mark Simmons
Erin has been great, very quick to help.
Response from the owner:Mark, thank you!
Gary Newkirk
We are a very unique seasonal business. Our payroll goes from two employees to over 80 employees during one week of the year. Since we do not use the system much, we seem to always forget something or not understand something. Erin is our Representative, and she is the best. Whenever we have a question, she is there with a quick response. Not only that, she keeps an eye on our account and emails us when we have missed something. Great customer service.
Response from the owner:Gary, we are delighted to hear that Erin has been so helpful for you and your unique payroll situation. She exemplifies the superior customer service we strive to provide for all our clients, so it's great to hear that she is living up to that. Thank you very much for the kind words and for your business!
Danielle King
GTM has been wonderful to work with. The team is very responsive to questions, answering emails within minutes of receiving them (especially Erin!). Everyone is a pleasure to work with. Payroll submission is also super easy.
Response from the owner:Danielle, thank you for letting us know how happy you are with Erin and the GTM team. We are glad that you are getting responsive service and that you have found our payroll system easy to use. We truly appreciate the kind words and your business!
Admin Assistant
Erin is always super helpful with anything payroll related with our company!
Response from the owner:Thanks! We appreciate the kind words.
Francis Loiacono
We have worked with GTM Payroll Services for several years and have always received exceptional service. Erin McAvoy is professional, knowledgeable and kind. She responds immediately to any questions or requests and provides clear guidance.
Response from the owner:Francis, we are glad to hear that Erin and the GTM team have provided you with excellent service for many years. Thank you very much for the kind words and for your business!
Don Warren
Kimberly Kellerson at GTM Payroll Services is the pinnacle of what you would want in a representative. She is attentive, knowledgeable, thorough, and consistently pleasant to work with. Every question is answered clearly and completely, and she handles everything with professionalism and genuine care. What really stands out is the level of attention she gives her clients. Kimberly is one of those rare people who makes you feel like you’re her only client. That kind of responsiveness and customer care is becoming increasingly rare. Having worked as a hiring manager for several very high level companies in my prior line of work, I’ve seen firsthand what exceptional customer service looks like, and Kimberly absolutely exemplifies it. GTM is fortunate to have her representing their company.
Response from the owner:Don, we are thrilled to hear how exceptional Kim's service has been for you. Her responsiveness and personal attention is the type of service we try to provide to all our clients, so we're delighted that Kim is exemplifying that perfectly. We truly appreciate you taking the time to share these thoughts - thank you for the kind words and for your business!
Caren Tiu
Our Account Manager at GTM responds to our day to day inquiries and requests in a timely fashion.
Response from the owner:That's great to hear, Caren. Thank you!
Emily Corbett
GTM has been wonderful to work with. Their team is professional, responsive, and consistently makes payroll processing smooth and stress-free. A special thank you to our account manager, Kim, who has been outstanding through our years with GTM. Anytime I have had a questions, she immediately responds and follows through. Prior to this we were using a larger payroll service and the difference has truly been night and day. If you are a small business looking to simplify your processes and value real customer support, I highly recommend GTM.
Response from the owner:Emily, that is a terrific recommendation - we are so glad to hear that Kim and the GTM team have made things easier and stress-free for you, and that you are getting the responsive service you deserve. Thank you so much for the kind words - we appreciate your business!
Tim Ryan
GTM has been seamless on handling my gym’s payroll service! Leslie is great at the front desk and they’re always helpful!
Response from the owner:Tim, we are grateful to know that you are happy with GTM's payroll service and that Leslie has been helpful for you. Thank you for the kind words and for your business!
Anthony Gargano
Kim Blum at GTM has been an exceptional payroll representative for Spring Street Deli & Pizzeria. Kim is always professional, responsive, and incredibly knowledgeable. She consistently goes above and beyond to ensure our payroll is processed accurately and on time, making what can often be a stressful process completely seamless. Her attention to detail, communication, and dedication to customer service truly stand out. Anytime we have questions or need assistance, Kim handles everything quickly and efficiently with a positive attitude. It’s clear she genuinely cares about her clients and takes pride in her work. We greatly appreciate all of Kim’s hard work and highly recommend her to anyone looking for reliable and outstanding payroll support through GTM.
Response from the owner:Wow! We can't thank you enough for these amazingly kind words. Kim is great and very attentive to her clients' needs no matter how experienced they are with payroll. Payroll and HCM can get complicated so we're here to make it easier for our clients. Glad to have helped!
Debi Beaudette
GTM is the best, they are professional, prompt, informative and reliable. Our Rep Kim Kellerson is awesome, so grateful for her excellent service!
Response from the owner:Debi, we are glad to hear that Kim is providing you with superior customer service, and that you are highly satisfied with GTM. Thank you very much for the kind words and for your business!
J ill McLean
Erin and Kim at GTM are excellent to work with. They respond timely, are both great problem solvers and offer exceptional customer service. I am grateful for them every day!
Response from the owner:Jill, it's great to hear that Erin has provided you with excellent customer service. Thank you for the kind words and for your business!
Laurie Bell
I have been using GTM for my payroll service for some time now..the staff are always prompt, professional and eager to assist me with any payroll needs or inquiries. I would strongly recommend GTM!!
Response from the owner:Laurie, we are delighted to hear that the GTM team has provided you with helpful, responsive service. Thank you for the kind words and for recommending us - we appreciate you and your business!
Stephanie Wood
I absolutely love GTM payroll services. My payroll specialist Erin always goes over and beyond for me. Highly recommend!!!
Response from the owner:Stephanie, we are grateful to know that Erin has exceeded your customer service expectations. Thank you very much for the kind words and for your business!
NYSRPS Board
GTM Payroll Services is an excellent Payroll Service company with exceptional employees. They will be sure to impress you with their accuracy and quick responses to inquiries. Thank you, Sarah DeCamp!
Response from the owner:NYSRPS Board, thank you very much for letting us know how happy you are with Sarah and the GTM team. We're glad that you are getting the responsive, accurate service we strive for. We appreciate the kind words!
Tricia Helman
Great Customer Service. I’m a household employer and the portal is really easy to navigate - have had salary and timekeeping employees, who also advised easy interface to navigate as well. Anytime I’ve had questions and called, they have been extremely helpful in getting things resolved and/or answering my questions.
Response from the owner:Tricia, we are so glad to know that you are finding GTM's platform easy to use and the customer service helpful. We pride ourselves on being the best payroll provider for household employers, so we're very happy that you have been so satisfied. Thank you for the kind words and for your business!
Jose Villanueva
Amazing customer service and precision to details.
Response from the owner:Jose, we appreciate those kind words - thank you!
Jennifer Post
Sarah is the extremely responsive, helpful, willing to train, and always has answers to our questions. I would highly recommend her and this company to meet you payroll needs!
Response from the owner:Jennifer, we are delighted to hear that Sarah is providing you with the superior service we strive for with all our clients. Thank you for recommending us and for the kind words!
Colin O'Connor
Great customer service, even when you run into issues (that I created). Kudos to Michael for quickly and clearly helping me with some questions I had. Been using GTM for over a year, no major issues and helpful team.
Response from the owner:Colin, we are happy to hear that GTM has provided you with great service for the past year, and that Michael has been so helpful to you. Thank you very much for the kind words and for your business!
C3 Quest
We use this company for all of our payroll needs, they are very friendly and helpful and even help us reverse our own mistakes! Highly recommend!
Response from the owner:Thank you! We appreciate the recommendation.
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