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Household Staff Payroll and Tax Services

Expert payroll, tax, and HR support for your private household team.

Streamline Payroll, Benefits, and Compliance for Your Household Staff

Managing a proficient household or estate staff involves supporting a team of professionals, including household and property staff and personnel.

To attract and retain the best employees, hire the best fits for your staff, and comply with labor laws, you need to run your household like a business, complete with a household staff payroll service, personnel management, compliance administration, and employee benefits.

With GTM’s comprehensive household staff payroll, tax, employee benefits, and human resource service, you can:

  • Simplify the complexities of managing employees, including onboarding, offboarding, and performance management
  • Stay compliant with tax, wage, and labor laws
  • Undertake a risk assessment to review any gaps in insurance coverage when employing workers in a home, estate, or other type of property
  • Receive expert guidance and setup of employee benefits, including health insurance, tax savings accounts, and retirement plans
smiling-estate-manager

Features and Benefits of GTM’s Household Staff Payroll, Tax & HR Service

Our full-service solution for all your nanny payroll needs, includes:

Comprehensive Payroll Processing

Automated payroll processing with free direct deposit for hassle-free paydays.

Guaranteed On-time Tax Filings

Quarterly, annual, state and federal taxes filed on time, every time.*

Tax, Wage, and Labor Law Compliance

Expert guidance to stay legal, avoid fines and penalties, and protect your family and employees.

Automated Tax Withholdings

Tax withholdings are automatically calculated for you

Expert Client Support

You’re backed by an experienced team of certified payroll professionals, tax experts, licensed insurance brokers, and certified HR advisors.

Digital Timesheets

Employees punch in and out on their mobile devices to create timesheets that flow seamlessly into payroll.

* OUR GUARANTEE: If you receive a notice from the IRS, or any other tax agency, based on a filing that GTM Payroll Services made, we’ll work with the agency on your behalf to resolve the issue. If we’re at fault, we’ll pay all the associated penalties and fines.

Questions? Get Help with Household Payroll

A household payroll expert can answer questions you have about your own situation.

Call or chat with us during business hours, or schedule a free consultation at your convenience.

Call Toll Free: 800-929-9213

Hours: Mon-Fri 8:30 am - 8pm, ET

Why GTM?

one stop shop

One-stop Shop

GTM handles all your payroll, tax, workers’ compensation insurance, and employee benefit needs under one roof.

team of experts

Team of Experts

Your account is backed by a team of certified payroll and HR professionals, licensed insurance brokers, and household employment tax experts.

ecstatic clients

Ecstatic Clients

With the best reviews in the business, clients love the services and support from a firm that has served tens of thousands of families.

data security

Data Security

GTM adheres to the highest data security standards to ensure your information remains confidential.

Understanding Household Staff Payroll

You will likely need to pay household employment taxes if you employ workers in your home, or on other properties, and they make $2,800 or more in gross wages in 2025 (or $2,700 in 2024).

Household employment taxes, commonly referred to as “nanny taxes,” are the taxes a family must pay when employing household staff. A household employer will owe Social Security and Medicare taxes (FICA taxes) as well as federal and state unemployment taxes while withholding their employee’s share of FICA taxes. Withholding income taxes is optional, but a good idea, so your household employees do not owe their entire tax obligations when they file their personal tax returns.

Using a Household Staff Payroll Service

Your time is better spent doing something – anything else – than figuring out employment taxes. Get household staff payroll wrong – even if your mistakes are unintentional – and you could face significant fines and penalties.

That is why you should leave the hassles and risks of household staff payroll and taxes to the experts in household employment.

GTM’s household staff payroll service leverages our professional expertise in household payroll processing, tax and labor compliance, employee management, and benefits and insurance offerings. It is complemented by ongoing, unparalleled client service and support.

Your privacy and confidentiality are our utmost concern. We’ll manage your account with discretion and a commitment to the highest levels of data security.

Household employees may include:

Property staff

  • Property or estate manager
  • Landscaper
  • Gardener

Household staff

  • Nanny
  • Senior caregiver
  • Housekeeper
  • Chef
  • Chauffeur/driver
  • Butler

Administrative personnel

  • Personal assistant
  • Household manager
  • Finance manager

Specialty personnel

  • Pilot
  • Yacht crew

More Than Just a Household Staff Payroll Service

Our full-service solution for all your payroll needs, includes:

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Workplace Insurance

Failing to have the required workers’ compensation coverage can result in fines of tens of thousands of dollars. We’ll conduct a thorough risk assessment to reveal any other gaps in workplace coverage.

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Employee Management

A PHR-certified human resources advisor can review and guide you on employment best practices, job descriptions, offer letters, handbooks, work agreements, and more.**

** Additional fees apply

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Employee Benefits

Attract and retain top talent by offering a benefits package that can include health insurance, retirement plan, and more. An employee benefits expert can customize a package for you and help administer plans.

Reviews from Real Clients of our Nanny Payroll and Tax Services

Excellent
GTM Payroll Services4.9
Based on 640 reviews
Great Customer Service. I’m a household employer and the portal is really easy to navigate - have had salary and timekeeping employees, who also advised easy interface to navigate as well. Anytime I’ve had questions and called, they have been extremely helpful in getting things resolved and/or answering my questions.
Response from the owner:Tricia, we are so glad to know that you are finding GTM's platform easy to use and the customer service helpful. We pride ourselves on being the best payroll provider for household employers, so we're very happy that you have been so satisfied. Thank you for the kind words and for your business!
Amazing customer service and precision to details.
Response from the owner:Jose, we appreciate those kind words - thank you!
Am using GTM household payroll for a part-time employee. Last year, used them for a full-time employee. Their software is straightforward and their customer service by phone is fantastic. They make complicated things like state-mandated plans, etc. happen very easily. Highly recommend GTM for household payroll.
Response from the owner:A Z, thank you very much for letting us know that our software and customer service have made things easier for you. We truly appreciate the kind words and we are grateful you'd recommend us!
GTM was my first experience with using a payroll service. I have to say they have been outstanding to work with. Support is always quick to answer and I get to always talk to a person...first! I don't have to jump through hoops to talk to a human being. And so far the people I talk to are extremely helpful and kind. I am very happy with the service and I would highly recommend them to anyone needing this type of service!
Response from the owner:Megan, we are delighted to hear how happy you are with GTM's service. We pride ourselves on providing personal, responsive support to all our clients, and we are grateful to hear that we met that standard with you. Thank you very much for the kind words and for your business!
GTM was always available when I needed them and made processing my household taxes much more simple. Thank you.
Response from the owner:Rebecca, we are grateful to hear that you had a positive experience with GTM. Thank you very much for the kind words and for your business!
I have utilized GTM as my payroll service for my Nanny for many years. I have found them to be a top notch company with excellent payroll and tax services and outstanding client support. Their client services team has always been top notch professionals and very knowledgeable in any questions I have had. In particular, Lauren Bird-Oehler, the Tax Service Manager and Leslie from the Client Service Consultant Team are top notch professionals and extremely responsive in any issues I have discussed with them. There is always follow through in resolving. Overall GTM is very client focused and you can tell (and feel) that everyone you deal with takes great pride in delivering excellent service to their clients. Recommendations like this don’t come easy from me. I hold service providers to a high standard. Can’t go wrong with choosing GTM as your payroll service!
Response from the owner:C, we are truly grateful for the kind words about Lauren, Lisa, and the GTM team. We are so glad that we have provided you with the personal, responsive service we strive for with all our clients. Thank you very much for letting us know that we've exceeded your expectations, and for your many years of business!
UPDATING to include my latest interaction: Janie was awesome. Helped me understand all the tax implications and how to make the best choices. GTM continues to be the very best! FROM BEFORE: Leslie thought of everything. She asked me all the questions I needed to think of, but didn't even know existed. She was SO professional and kind and thoughtful and proactive. I feel like I am in such good hands with GTM. All the years with them have been great, honestly, but this past experience with Leslie was just the icing on the cake. SUCH a good company!!
Response from the owner:Abigail, we are delighted to hear how thorough and helpful Leslie was for you. She exemplifies the superior customer service all of our GTM team members strive to provide. Thank you very much for the kind words - we appreciate your business!
I used GTM to facilitate employment of in home care aids. GTM exceeded all expectations, their customer service, user interface, compliance processes are top notch. Highly recommend. Leslie especially was a pleasure to work with.
Response from the owner:Cody, it's great to hear that Leslie and the GTM team have been helpful for you. We are delighted that we have exceeded your expectations. Thank you for the kind words and for your business!
Leslie was absolutely amazing, super helpful. Within minutes of chatting, she had the answer to my question, all the information I needed and forms to solve my problem. In addition, she followed up with an email immediately after and then again in response to one I sent.
Response from the owner:Amanda, thank you for letting us know how great Leslie's service was for you. We strive for that type of customer care with every client. We appreciate the kind words and your business!
I have had conversations with Janie at GTM on more than one occasion. My issues have been technical in nature, attempting to log on and retrieve paperwork for my caregiver. Janie has always been kind, patient, resourceful, using humor when appropriate which I appreciate, understanding, and able to achieve what is needed in one way or another. She is a joy to speak with. There have been other wonderful people over the past several years. But she stands out! I am grateful to GTM for allowing me an anxiety free way to reimburse my most wonderful caregiver. I could not possibly keep up with the changes to laws and taxes. Thank you GTM!
Response from the owner:Anne-Paul, we are so happy to hear that using GTM's services have made your life easier! It's definitely a good idea to let our experts worry about tax laws so you don't have to. Thank you very much for the kind words and your business!
Excellent service. Great personality Very, very helpful
Response from the owner:Judy, we are happy to hear about your great experience with GTM. Thank you for the kind words and for your business!
GTM is always helpful, accurate, and knowledgeable. Thanks Leslie!
Response from the owner:Kristina, thank you very much for the wonderful review about Leslie and GTM! We appreciate your words and your business.
Leslie helped me quickly alter my payroll cycle so that I could enable the HomePunch feature on my account. She took the time to work through/talk through the best approach to resolving my concern. She was patient, informative, and extremely helpful! In fact, I was able to call back the following day and get connected directly to her to answer more questions for me. I am so glad I made the switch to GTM for payroll. These initial interactions have shown me that they go above to help their clients. Thank you Leslie!
Response from the owner:Maclady, we are glad to hear that Leslie has made you happy about switching to GTM! We strive to create ecstatic clients, and it sounds like we have succeeded. Thank you very much for the kind words and for your business!
The customer service is excellent! I emailed them to make a permanent payroll change that isn’t available through my online account. Leslie was quick to respond, got it setup right away and had great customer service! It was seamless for me which is extremely helpful.
Response from the owner:Brad and Colleen, we are delighted to hear that Leslie provided you with the customer service we strive for with every client. Thank you for letting us know was quick and responsive. We appreciate the review and your business!
GTM has been a professional and efficient Payroll company for the more than ten years that we have been household clients. I’m so pleased that I found them! Today I was helped with an issue by Stephanie Carpenter. She was so sweet and funny while maintaining a professional attitude and great efficiency. Stephanie followed up immediately via email after completing the necessary task. I will continue to recommend Stephanie and GTM Payroll in the future!
Response from the owner:Christine, it's so great to hear how helpful Stephanie was for you. We are honored that you have been a loyal client for so long - we truly appreciate the kind words and your business!
It is great service. I am very grateful of there services Customer service always there to help us out. Thank you!
Response from the owner:Marina, we are delighted to hear that you are happy with GTM's customer service. Thank you for the kind words and for your business!
We needed a service to handle payroll for our elderly parents' caregiver. I am so glad I chose GTM. They've made it incredibly easy for a payroll know-nothing like me. Using their website is a breeze, and if I do need to call, everyone I've ever spoken to has been so helpful. Today it was Sam, who instantly understood my issue and took care of it in moments. Boom, problem solved. I could not be more pleased, and would highly recommend.
Response from the owner:Barry, we are delighted to hear that Sam and the GTM team have provided you with great service, and we're grateful that you'd recommend GTM! Thank you very much for the kind words and for your business.
I had an excellent experience with GTM Payroll Services, thanks to Leslie. I was having some issues with logging into my account, and Leslie was incredibly helpful in walking me through the process. Not only was she knowledgeable and patient, but she was also kind and made sure to follow up with me to ensure that my problem was fully resolved.
Response from the owner:Alli, thank you very much for the kind words about Leslie and the service she provided. We are glad to hear that she was thorough and responsive and met your expectations. We appreciate you and your business!
Incredibly responsive and excellent service. Very knowledgeable support. Leslie was awesome as was Alex.
Response from the owner:Hiren, we are delighted to hear that Leslie and Alex provided excellent and responsive service for you. We thank you for the kind words, and we appreciate your business!
We have been really happy with GTM and customer service with Leslie has been great, efficient and proactive.
Response from the owner:Julie, thanks very much for letting us know that Leslie and the GTM team have been helpful and efficient! We appreciate the feedback and your business.
Have had a great experience with GTM Payroll Services. I have been especially impressed with their customer service, which is such a rarity these days. I can always speak to a knowledgeable person, and I can count on a follow up call or email for unanswered questions. Kim Loomis was especially helpful for me, for months on end, when we were dealing with booking keeping issues on the part of my state. She was fantastic! Highly recommend GTM Payroll Services for household employee payroll and benefits management.
Response from the owner:Ashley, we are glad to hear that you have a had a great experience with GTM, and that Kim was so helpful for you. We truly appreciate the kind words and your business!
Candace was very professional and really knew exactly how to help me and accomplish what I needed in a timely manner.
Response from the owner:Victoria, we are delighted to hear that Candace was able to efficiently provide excellent customer service for you. Thank you very much for letting us know, and for your business!
We absolutely love GTM Payroll Services! They've been a professional, reliable and supportive partner for our agency which makes such a difference for us and our families. The team is always happy to assist us with any questions we have. We trust them completely when referring them to our families. Very grateful. We highly recommend. Thank you!
Response from the owner:Wow, thank you so much for the wonderful words! We are glad to hear that our partnership has been beneficial for both your agency and your families. We are delighted to have you as a partner, we truly appreciate you!
Our nanny highly recommended GTM, as she's used GTM for the past few years, and we're so happy we joined. GTM has an excellent customer service team (special thanks to Candice!) who provides peace of mind and prompt assistance. Their portal is user friendly and simple to navigate. They even provide helpful videos to walk you through the onboarding process (in addition to their seamless step-by-step instructions). Thank you Candice and GTM team!
Response from the owner:Meghan, it's so great to hear that your nanny pointed you in the right direction! We are delighted to hear that Candice and the service team have been so helpful, and that the platform and onboarding videos have been valuable. We appreciate the kind words and your business!
We have had a very positive experience with GTM and can highly recommend them. All very professional and caring whenever needed.
Response from the owner:Daniel, we're so happy to hear this! Thank you for the kind words - we are grateful for you and for your business.

Frequently Asked Questions

Explore answers to the most common questions household employers have about managing their responsibilities effectively.

What are the tax withholding, reporting, and filing obligations as a household employer?

AnswerAs a household employer, you’re responsible for complying with both federal and state payroll tax requirements, which are similar to what a small business faces. This means withholding Social Security and Medicare taxes from employee wages and remitting the employer’s matching portion. You will also withhold federal, state (if applicable), and local (if applicable) income taxes. You can remit these taxes quarterly.

In January, employees should receive their W-2s, and you’ll file Form W-3 with the Social Security Administration and Schedule H with your personal tax return. Partnering with a household payroll service helps ensure that these filings are automated, accurate, and handled on time, significantly reducing compliance risk.

Do we need to obtain workers’ compensation insurance?

AnswerIn many states, workers’ compensation insurance is mandatory once you employ household staff, regardless of whether it’s a nanny, housekeeper, or estate manager’s assistant. Workers’ comp protects both the employee, by covering medical expenses and lost wages in case of a workplace injury, and the household employer/family by providing protection from lawsuits related to workplace accidents. Failing to obtain the required coverage is one of the costliest mistakes a household employer can make, with fines as high as $5,000 for every 10 days without a policy in place. The GTM Insurance Agency works with thousands of household employers to make sure they’re properly protected and can provide a quote for coverage.

What kinds of employee benefits and insurance must or should we offer?

Answer – While household employers aren’t required to offer benefits, they can be a strategic advantage in attracting and retaining top-quality employees. Providing health insurance, tax-savings accounts, health reimbursement arrangements, a retirement plan, and/other benefits will elevate you as a desirable employer and foster loyalty among staff. GTM can help administer benefits seamlessly through payroll, formalize these benefits in writing, ensure compliance with tax rules, and integrate contributions and deductions into payroll processing, ensuring employees receive accurate and transparent pay stubs.

How do we ensure compliance with wage, overtime, and labor laws for our household staff?

Answer – Household employees are covered by the Fair Labor Standards Act (FLSA), which means workers must be paid at least minimum wage and overtime for hours worked over 40 in a week (with some exceptions for live-in staff). Each state (and some cities) may impose stricter wage and hour rules, including meal and rest breaks, paid family and/or leave, paid sleeping time, domestic worker protections, or higher minimum wages.

To help ensure compliance, you must accurately track hours worked. Staff should receive clear guidelines on schedules, breaks, and overtime approval to avoid disputes. A payroll service specializing in household employment helps ensure that these laws are applied correctly and can integrate timekeeping with payroll, protecting both your family and employees.

How do we safely and confidentially manage payroll, HR, and sensitive employee data?

Answer –Managing payroll for household staff involves handling sensitive personal and financial information, including Social Security numbers, bank account details, and wage data. Protecting this information is critical, particularly in a high-net-worth household environment where discretion is paramount.

A trusted payroll partner provides secure online portals, encrypted data transfers, and role-based access, ensuring that only authorized individuals can view or approve payroll information. Internally, establish clear procedures for hiring, termination, and maintaining personnel records, while adhering to relevant privacy laws. Having a dedicated household payroll service and HR service helps ensure confidentiality and reduce the risks of data breaches, errors, or exposure of sensitive details.

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