After many attempts to get ADP to accurately track employee PTO accruals and balances, NEU had to start manually tracking that data because ADP’s system wasn’t meeting their needs. NEU also uses a daily rate system to calculate worker pay per day, not per hour. Mary was using manual spreadsheets to track these hours.<\/p>\n
Service and Support<\/strong> NEU needed a payroll service provider that could:<\/p>\n GTM\u2019s human capital management (HCM) platform from isolved met NEU\u2019s needs and more. A state-of-the-art, cloud-based platform and dedication to client service convinced Mary and NEU to make the switch. And GTM delivered.<\/p>\n The Solution<\/strong> An extraordinarily different experience<\/strong> Being \u201cin the cloud,\u201d gives a business total control of their data and accessibility anytime, anywhere. Having an integrated platform, means a single sign-on for everything needed to manage employees. There is no need for multiple logins or exporting and importing data into different systems.<\/p>\n Process automation<\/strong> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0“Our reports, vacation time and records are in perfect order now. I no longer have the worry or the extra spreadsheets, which is a tremendous benefit,” Mary said.<\/em><\/p>\n Employee self-service and training<\/strong> “GTM\u2019s system works for me, instead of me working for the system,” Mary said.<\/em><\/p>\n With GTM Payroll Services, North East Underlayments moved into the world of high-performing HCM systems. They\u2019re saving time, modernizing procedures to create efficiencies and reduce mistakes, and producing more accurate and timely reports. As NEU\u2019s needs grow, the isolved platform can expand right alongside them backed by a dedicated service and support team who will be with them every step of the way.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_text admin_label=”HCM Template sidebar” saved_tabs=”all” use_border_color=”off” module_alignment=”left” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.3.1″ global_module=”5559″]<\/p>\n
ADP was scheduled to come to NEU’s office in Warrensburg to provide state-required sexual harassment training for their employees. Despite poor weather, several employees from NEU’s satellite office in Albany made the early morning, hour-long trip up to Warrensburg for the training. ADP personnel, who had to make the same trip from Albany, never arrived to do the training, citing poor weather. They didn’t notify NEU they weren’t coming so the firm’s Albany staff made the trip for no reason. This was unacceptable to NEU and served as the final motivating factor to find a new payroll partner.<\/p>\nFinding a Solution<\/h3>\n
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A Better Way: GTM Payroll Services\u2019 HCM Platform<\/h3>\n
NEU purchased GTM’s payroll solution after seeing an in-person demonstration. They have been highly satisfied with isolved’s ability to automatically track and update PTO balances and accruals, as well as the platform\u2019s ability to calculate accurate wages in the daily rate system. They have found isolved easy to use and intuitive, and they can easily generate their certified payroll reports. They have also been very satisfied with the implementation and support since switching to GTM.<\/p>\n
GTM\u2019s isolved HCM platform provides a unified solution for human resources, onboarding, payroll, benefits, time and attendance, ACA reporting, and more. It\u2019s flexible and intuitive while delivering the vital data finance and HR professionals need to make more informed business decisions.<\/p>\n
Mary was impressed when GTM’s implementation team showed her how isolved saves her time and eliminates the need for manual calculations and tracking on spreadsheets.<\/p>\n
With isolved’s self-service portal, NEU employees can log in anytime, anywhere to check their PTO balances, request time off, download pay stubs, and view W-2s. NEU has access to an online learning center to find some answers on their own, which Mary has found to be very useful.<\/p>\nConclusion<\/h3>\n
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GTM is the only SSAE-16 compliant, independent payroll service bureau in New York\u2019s Tech Valley because we firmly believe in protecting our clients and partners and their confidential information.\u00a0 The SSAE-16 \u00a0compliance\u00a0is an internationally recognized standard developed by the American Institute of Certified Public Accountants (AICPA)\u00a0that is recognized as a mark of service quality.<\/p>