{"id":2883,"date":"2013-10-17T14:37:09","date_gmt":"2013-10-17T18:37:09","guid":{"rendered":"http:\/\/gtm.com\/business\/?page_id=815"},"modified":"2023-01-13T15:15:03","modified_gmt":"2023-01-13T20:15:03","slug":"payroll-technical-support","status":"publish","type":"page","link":"https:\/\/gtm.com\/business\/resource-center\/payroll-technical-support\/","title":{"rendered":"Payroll Technical Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.19.0&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;||10px||false|false&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_module=&#8221;3056&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/gtm.com\/business\/wp-content\/uploads\/Business-Hero-3.jpg&#8221; admin_label=&#8221;Template Fullwidth Image&#8221; _builder_version=&#8221;4.16&#8243; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||5px|&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; admin_label=&#8221;Template Fullwidth Post Title&#8221; _builder_version=&#8221;4.16&#8243; title_font=&#8221;|on|||&#8221; title_text_color=&#8221;#46a510&#8243; title_font_size=&#8221;36&#8243; title_all_caps=&#8221;off&#8221; background_color=&#8221;rgba(255,255,255,0)&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; parallax_effect=&#8221;on&#8221; module_bg_color=&#8221;rgba(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;5px|||&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.19.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>For your convenience we have enlisted the help of a web conferencing software to better enable us to support the needs of our users. This software allows the ability to share not only applications, but entire desktops as well.<\/p>\n<p>In order to use the support center, please contact our <a href=\"mailto:info@gtm.com\">Payroll Technical Support Team<\/a> to install the Webex Meeting Center Software and begin the support session.\u00a0<a href=\"mailto:info@gtm.com\">Email Technical Support<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.19.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Evolution Remote Installation<\/h3>\n<ul>\n<li><a href=\"http:\/\/unixwiz.net\/evo\/evo-hosted-installer.html\" target=\"blank\" rel=\"noopener noreferrer\">Review the instructions<\/a> for installing Evolution Remote, or contact your Account Manager about downloading Evolution.<\/li>\n<\/ul>\n<h3>Evolution Report Viewer<\/h3>\n<ul>\n<li><a href=\"https:\/\/gtm.com\/business\/wp-content\/uploads\/Instructions-for-Report-Viewer-2.pdf\" target=\"blank\" rel=\"noopener noreferrer\">Review the instructions<\/a> for the Evolution Report Viewer.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Template sidebar&#8221; _builder_version=&#8221;4.13.0&#8243; text_font=&#8221;||||&#8221; header_font=&#8221;||||&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_module=&#8221;3052&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5>Need Help?<\/h5>\n<div><a href=\"tel:\/\/1-518-373-4111\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" style=\"vertical-align: middle;\" src=\"https:\/\/gtm.com\/business\/wp-content\/uploads\/phone-icon-2.png\" alt=\"phone-icon-2\" width=\"40\" height=\"40\" \/><\/a><span style=\"font-size: 0.9em;\">\u2003Call 518-373-4111<\/span><\/div>\n<div><a href=\"mailto:questions@gtm.com\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" style=\"vertical-align: middle;\" src=\"https:\/\/gtm.com\/business\/wp-content\/uploads\/inquiry-icon-2.png\" alt=\"inquiry-icon-2\" width=\"40\" height=\"40\" \/><\/a><span style=\"font-size: 0.9em;\"><a href=\"mailto:questions@gtm.com\" target=\"_blank\" rel=\"noopener noreferrer\">\u2003Email Us<\/a><\/span><\/div>\n<p>&nbsp;<\/p>\n<h5>Refer a business and earn rewards<\/h5>\n<p><a href=\"\/business\/referral-rewards\/\">Learn more<\/a><\/p>\n<h5>\u00a0<\/h5>\n<h5>Free Download: The Complete Guide to Small Business Payroll<\/h5>\n<p><a href=\"https:\/\/gtm.com\/business\/complete-guide-to-small-business-payroll\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4820\" src=\"https:\/\/gtm.com\/business\/wp-content\/uploads\/2021\/10\/Pages-from-The-Complete-Guide-to-Small-Business-Payroll-FINAL-scaled.jpg\" alt=\"Complete Guide to Small Business Payroll\" width=\"209\" height=\"162\" \/><\/a><\/p>\n<h5>\u00a0<\/h5>\n<h5>Stay up to date with our newsletter<\/h5>\n<p><a href=\"https:\/\/gtm.com\/subscriptions\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2939 size-full\" src=\"https:\/\/gtm.com\/business\/wp-content\/uploads\/newsletter-sub.png\" alt=\"newsletter-sub\" width=\"129\" height=\"129\" \/><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For your convenience we have enlisted the help of a web conferencing software to better enable us to support the needs of our users. This software allows the ability to share not only applications, but entire desktops as well. In order to use the support center, please contact our Payroll Technical Support Team to install [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2860,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"For your convenience we have enlisted the help of a web conferencing software to better enable us to support the needs of our users. This software allows the ability to share not only applications, but entire desktops as well.\r\n\r\nIn order to use the support center, please contact our <a href=\"mailto:info@gtm.com\">Payroll Technical Support Team<\/a> to install the Webex Meeting Center Software and begin the support session.\r\n\r\n<a href=\"mailto:info@gtm.com\">Email Technical Support<\/a>\r\n\r\n[accordion title=\"Evolution Remote Installation\" style=\"default-style\"]\r\n<a href=\"\/business\/wp-content\/uploads\/Installing-Evolution-Remote.pdf\" target=\"blank\">Review the instructions<\/a> for installing Evolution Remote, then click below to download the program.\r\n\r\n<a class=\"green-button-small\" href=\"https:\/\/secure.gtmassociates.com\/evolution\/EvoClient.msi\" target=\"_blank\">Download Evolution Remote Client<\/a>\r\n[\/accordion]\r\n\r\n[accordion title=\"Evolution Report Viewer\" style=\"default-style\"]\r\n\r\n<a href=\"\/business\/wp-content\/uploads\/Instructions-for-Report-Viewer.pdf\" target=\"blank\">Review the instructions<\/a> for the Evolution Report Viewer, then click below to install the program.\r\n\r\n<a class=\"green-button-small\" href=\"https:\/\/secure.gtmassociates.com\/evolution\/rwpreview.exe\" target=\"_blank\">Install Evolution Report Viewer<\/a>\r\n[\/accordion]","_et_gb_content_width":"","footnotes":""},"folder":[],"class_list":["post-2883","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/2883","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/comments?post=2883"}],"version-history":[{"count":5,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/2883\/revisions"}],"predecessor-version":[{"id":13312,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/2883\/revisions\/13312"}],"up":[{"embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/2860"}],"wp:attachment":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/media?parent=2883"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/folder?post=2883"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}