{"id":17028,"date":"2025-06-04T14:09:24","date_gmt":"2025-06-04T18:09:24","guid":{"rendered":"https:\/\/gtm.com\/business\/?page_id=17028"},"modified":"2025-06-04T14:09:28","modified_gmt":"2025-06-04T18:09:28","slug":"case-study-albany-academy","status":"publish","type":"page","link":"https:\/\/gtm.com\/business\/case-study-albany-academy\/","title":{"rendered":"Case Study: Albany Academy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.0&#8243; custom_padding_tablet=&#8221;50px|0|23px|0||&#8221; custom_padding_phone=&#8221;||10px||false|false&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_module=&#8221;3056&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/gtm.com\/business\/wp-content\/uploads\/Business-Hero-3.jpg&#8221; 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ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Background<\/h3>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Albany Academy is the first and only independent, preparatory, Pre-K through post-graduate school in New York\u2019s Capital Region. Founded as Albany Academy in 1813 and Albany Academy for Girls in 1814, the two schools were realigned in 2007 as \u201cThe Albany Academies.\u201d <\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">In 2024, the school undertook another campus realignment to enhance the educational experience and better serve its students, unifying its brand as \u201cAlbany Academy.\u201d The organization has about 150 employees during the school year, and around 250 in the summer due to camp employment. When Chief Human Resources Officer David Lester announced his semi-retirement and move out of the area, he and CFO Vivian Benton needed to find a solution for their HR needs.<\/span><\/p>\n<h3>Finding a Solution<\/h3>\n<p>Albany Academy needed HR consulting services that could:<\/p>\n<ul>\n<li>Provide on-site HR assistance to employees<\/li>\n<li>Handle employee relations matters and benefits administration<\/li>\n<li>Assist with employee transitional services and coaching<\/li>\n<\/ul>\n<h3>A Better Way: HR Consulting from GTM Payroll &amp; HR<\/h3>\n<p>GTM&#8217;s HR consulting services met Albany Academy&#8217;s needs and more.<\/p>\n<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">GTM was initially hired to help with back-up payroll processing, but the school realized it would need more HR help once Lester announced his job role and location change.<\/span><\/p>\n<p><strong>The Solution<\/strong><\/p>\n<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">In 2022, GTM began providing on-site HR services, including employee relations, benefits administration, internal investigations, leave management and annual employee handbook and policy updates.<\/span><\/p>\n<p>&#8220;GTM\u2019s HR team is not just advisors; they helped implement policies and assisted through transitional periods,&#8221; says Lester.<\/p>\n<p><strong>An extraordinarily efficient experience<\/strong><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Outsourcing all or part of your HR functions to experts is an increasingly attractive and time-saving option as organizations, like Albany Academy, try to manage the complexities of an ever-changing legal compliance landscape, manage and retain talent, and implement HR best practices that align employees with business goals.<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Smaller businesses may have little or no human resources infrastructure and may not be able to justify an HR member on staff. Mid-sized companies may need additional HR resources and assistance to free up time for their team without hiring another full-time HR professional.<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">By utilizing GTM&#8217;s HR consultants, employers can quickly effect changes through targeted human resources support solutions tailored to their needs. GTM&#8217;s HR clients improve infrastructure by implementing better payroll technology and best practices in HR processes, freeing up valuable time and resources.<\/span><\/p>\n<p>&#8220;Our consultants have been amazing,&#8221; says Lester. &#8220;They brought a different perspective on policies and procedures and have become our go-to people.&#8221;<\/p>\n<p><strong>On-site HR services<\/strong><\/p>\n<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">GTM&#8217;s consultants regularly met with Albany Academy&#8217;s payroll and HR group, not just as advisors, but also to implement policies and engage with employees.<\/span><\/p>\n<p>&#8220;GTM erased the line between consultant and staff member,&#8221; says Benton. &#8220;They made everyone feel comfortable and were integral to getting our employees the HR help they needed.&#8221;<\/p>\n<p><strong>HR compliance services<\/strong><\/p>\n<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Albany Academy needed an employee handbook that was current and compliant with federal, state, and local laws, as well as keeping it updated when laws were amended or new regulations were added.<\/span><\/p>\n<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">&#8220;With all the law changes, it\u2019s hard to keep track of everything we need for compliance,\u201d said Lester. \u201cGTM helps us update our handbook every year to ensure we stay on track.\u201d<\/span><\/p>\n<p><strong>Transitional support<\/strong><\/p>\n<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">During a period of downsizing, Albany Academy relied on GTM&#8217;s HR expertise to help their affected employees, including assistance with job searches and transitional services.<\/span><\/p>\n<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">&#8220;When we had to let some employees go, GTM was there to provide support,&#8221; says Benton. &#8220;They offered coaching services and consulted with our head of school. They were extremely helpful during this time.&#8221;<\/span><\/p>\n<p><strong>Exceptional local service and support<\/strong><\/p>\n<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">With Lester moving out of the area, he was concerned about employees not having someone they could go to in person for HR needs. Having GTM there to provide those on-site services gave him peace of mind.<\/span><\/p>\n<p>&#8220;The GTM consultants have a great approach,&#8221; says Benton. &#8220;You wouldn&#8217;t even know they were consultants and not part of our staff. That&#8217;s how essential they have been for our school.&#8221;<\/p>\n<p><strong>Conclusion<\/strong><\/p>\n<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">With GTM Payroll &amp; HR, organizations like Albany Academy receive experienced, accomplished professionals who deliver expert HR solutions, including outsourced HR consulting and employee handbook services to clients across the country. By developing HR strategies that align with business goals by leveraging their experience, knowledge, and tools, GTM delivers value beyond expectations.<\/span><\/p>\n<p>&#8220;GTM has done a fantastic job of engaging with our employees,&#8221; says Lester. &#8220;It&#8217;s been so helpful to have them involved in all aspects of running our school.&#8221;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;hr services sidebar free consult&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||&#8221; header_font=&#8221;||||&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||14px|||&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_module=&#8221;10883&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><span style=\"color: #58c10a;\"><strong>Free Consultation<\/strong><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10845 size-medium\" src=\"https:\/\/gtm.com\/business\/wp-content\/uploads\/2021\/11\/Free-Consultation-300x200.jpg\" alt=\"business men talking\" width=\"300\" height=\"200\" \/><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/business\/hr-consulting-services-request\/&#8221; button_text=&#8221;Learn More&#8221; admin_label=&#8221;hr services sidebar button learn more&#8221; _builder_version=&#8221;4.16.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5dc024&#8243; button_border_color=&#8221;#FFFFFF&#8221; button_icon_color=&#8221;#FFFFFF&#8221; button_border_color_last_edited=&#8221;off|desktop&#8221; global_module=&#8221;10898&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_border_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#5dc024&#8243; button_border_color__hover=&#8221;#FFFFFF&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Background Albany Academy is the first and only independent, preparatory, Pre-K through post-graduate school in New York\u2019s Capital Region. Founded as Albany Academy in 1813 and Albany Academy for Girls in 1814, the two schools were realigned in 2007 as \u201cThe Albany Academies.\u201d In 2024, the school undertook another campus realignment to enhance the educational [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p><img class=\"alignleft size-thumbnail wp-image-1008\" style=\"margin: 8px 10px;\" src=\"http:\/\/172.81.119.2\/~gtmcom5\/business\/wp-content\/uploads\/ssae16-150x150.jpg\" alt=\"SSAE-16 Compliant\" width=\"150\" height=\"150\" \/>GTM is the only SSAE-16 compliant, independent payroll service bureau in New York\u2019s Tech Valley because we firmly believe in protecting our clients and partners and their confidential information.\u00a0 The SSAE-16 \u00a0compliance\u00a0is an internationally recognized standard developed by the American Institute of Certified Public Accountants (AICPA)\u00a0that is recognized as a mark of service quality.<\/p><p>Driven by a commitment to expertise and industry leadership, GTM voluntarily undergoes a rigorous examination and assessment process for SSAE-16 compliance.\u00a0 This enables GTM to provide assurance to existing and potential customers that the effectiveness of controls at GTM are relevant to the security, availability, and processing integrity of the system used to process customers'\u00a0information, and the confidentiality and privacy of that information.<\/p>","_et_gb_content_width":"","footnotes":""},"folder":[],"class_list":["post-17028","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/17028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/comments?post=17028"}],"version-history":[{"count":5,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/17028\/revisions"}],"predecessor-version":[{"id":17161,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/17028\/revisions\/17161"}],"wp:attachment":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/media?parent=17028"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/folder?post=17028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}