{"id":14845,"date":"2023-11-08T10:26:45","date_gmt":"2023-11-08T15:26:45","guid":{"rendered":"https:\/\/gtm.com\/business\/?page_id=14845"},"modified":"2023-11-08T10:43:38","modified_gmt":"2023-11-08T15:43:38","slug":"case-study-first-national-bank-michigan","status":"publish","type":"page","link":"https:\/\/gtm.com\/business\/case-study-first-national-bank-michigan\/","title":{"rendered":"Case Study: First National Bank of Michigan"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.0&#8243; custom_padding_tablet=&#8221;50px|0|23px|0||&#8221; custom_padding_phone=&#8221;||10px||false|false&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_module=&#8221;3056&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/gtm.com\/business\/wp-content\/uploads\/Business-Hero-3.jpg&#8221; 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ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Background<\/h3>\n<p>First National Bank of Michigan (FNBM) is privately owned by area investors and provides personal and commercial banking solutions throughout the state of Michigan. They have approximately 95 employees, and they had been using an online third-party to manage FMLA leave while processing ADA claims in-house. They transitioned to GTM\u2019s leave management service in early 2021 to handle all types of leave requests from their employees.<\/p>\n<h3>Finding a Solution<\/h3>\n<p>FNBM needed leave management administration services that could:<\/p>\n<ul>\n<li>Ensure leave management complied with state laws<\/li>\n<li>Provide a single point of contact for leave requests and processing<\/li>\n<li>Meet deadlines for employee leave requests<\/li>\n<li>Ensure proper paperwork was sent and received on time<\/li>\n<\/ul>\n<h3>A Better Way: HR Consulting from GTM Payroll Services<\/h3>\n<p>GTM&#8217;s leave management administration service met FNBM&#8217;s needs and more.<\/p>\n<p>Laura Reyna, vice president, needed a comprehensive service that could manage all leave requests from the bank employees, while providing them with a single point of contact. She also needed to ensure that all policies and procedures were in compliance with federal and state regulations, and to be informed of updates when laws were added or changed.<\/p>\n<p><strong>The Solution<\/strong><br \/>In early 2021, FNBM began outsourcing their leave management to GTM.<\/p>\n<p>&#8220;Without GTM, all the leave management would be on me,\u201d says Reyna. \u201cI really appreciate having an expert on changes in laws so we\u2019re not missing anything.&#8221;<\/p>\n<p><strong>An extraordinarily efficient experience<\/strong><br \/>Outsourcing your employee leave management to experts is an increasingly attractive and time-saving option as businesses struggle to manage the complexities of an ever-changing legal compliance landscape, manage and retain talent, and implement HR best practices that keep employees aligned with business goals. Smaller companies have little or no human resources infrastructure and may not be able to afford a leave specialist. Mid-sized companies may need additional HR resources and assistance but can&#8217;t justify hiring a full-time leave management professional.<\/p>\n<p>By utilizing GTM&#8217;s leave management specialists, employers get help planning, tracking, and handling employee leaves, including administration, claims management, return-to-work support, and reporting, freeing up valuable time and resources.<\/p>\n<p>&#8220;Our account manager Jan has been wonderful and instrumental in settling claims,\u201d Reyna says.<\/p>\n<p><strong>Leave Management Services<\/strong><br \/>GTM provides a secure, cloud-based portal for FNBM&#8217;s employees to open leave requests, from disability and FMLA to ADA and other accommodations. GTM then determines eligibility for the leave based on the employee&#8217;s tenure and location, and provides the paperwork necessary to begin the process.<\/p>\n<p>&#8220;GTM provides our employees with clear instructions on how to request leave and what to expect from the process,&#8221; says Reyna. \u201cOur employees are satisfied with the service and everything goes smoothly.\u201d<\/p>\n<p>Because all leave activities are documented and stored within a proprietary tracking system, cases are easy to manage, while also providing flexibility as cases can often change. The system also manages multiple workflows for different leave types and allows for customization. GTM&#8217;s leave specialists distribute all required notices, follow-up with carrier(s) for approval\/denial of claim\/case updates, and coordinate return to work with the employee&#8217;s HR manager.<\/p>\n<p><strong>Exceptional service and support<\/strong><br \/>GTM&#8217;s leave management team is available when any issues arise, and alleviates the time-consuming process of handling employee leave requests in-house. Reyna also appreciates having one point of contact for all leave management.<\/p>\n<p>&#8220;One big benefit with GTM is that we have a main point of contact,\u201d says Reyna. \u201cJan knows and understands the Bank, instead of us getting a random person who isn\u2019t familiar with our needs.&#8221;<\/p>\n<p><strong>Conclusion<\/strong><br \/>With GTM Payroll Services, FNBM receives experienced, accomplished professionals that deliver expert leave management administration, helping to control costs, alleviate administrative burden, and mitigate risk to the company. By streamlining the leave process and improving the employee experience, GTM delivers value beyond expectations.<\/p>\n<p>&#8220;It has been a pleasure working with GTM as they handle our leave management,&#8221; says Reyna. \u201cI can\u2019t think of anything I would change.\u201d<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;hr services sidebar free consult&#8221; _builder_version=&#8221;4.16.0&#8243; text_font=&#8221;||||&#8221; header_font=&#8221;||||&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||14px|||&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_module=&#8221;10883&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><span style=\"color: #58c10a;\"><strong>Free Consultation<\/strong><\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10845 size-medium\" src=\"https:\/\/gtm.com\/business\/wp-content\/uploads\/2021\/11\/Free-Consultation-300x200.jpg\" alt=\"business men talking\" width=\"300\" height=\"200\" \/><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/business\/hr-consulting-services-request\/&#8221; button_text=&#8221;Learn More&#8221; admin_label=&#8221;hr services sidebar button learn more&#8221; _builder_version=&#8221;4.16.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5dc024&#8243; button_border_color=&#8221;#FFFFFF&#8221; button_icon_color=&#8221;#FFFFFF&#8221; button_border_color_last_edited=&#8221;off|desktop&#8221; global_module=&#8221;10898&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_border_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#5dc024&#8243; button_border_color__hover=&#8221;#FFFFFF&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Background First National Bank of Michigan (FNBM) is privately owned by area investors and provides personal and commercial banking solutions throughout the state of Michigan. They have approximately 95 employees, and they had been using an online third-party to manage FMLA leave while processing ADA claims in-house. They transitioned to GTM\u2019s leave management service in [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p><img class=\"alignleft size-thumbnail wp-image-1008\" style=\"margin: 8px 10px;\" src=\"http:\/\/172.81.119.2\/~gtmcom5\/business\/wp-content\/uploads\/ssae16-150x150.jpg\" alt=\"SSAE-16 Compliant\" width=\"150\" height=\"150\" \/>GTM is the only SSAE-16 compliant, independent payroll service bureau in New York\u2019s Tech Valley because we firmly believe in protecting our clients and partners and their confidential information.\u00a0 The SSAE-16 \u00a0compliance\u00a0is an internationally recognized standard developed by the American Institute of Certified Public Accountants (AICPA)\u00a0that is recognized as a mark of service quality.<\/p><p>Driven by a commitment to expertise and industry leadership, GTM voluntarily undergoes a rigorous examination and assessment process for SSAE-16 compliance.\u00a0 This enables GTM to provide assurance to existing and potential customers that the effectiveness of controls at GTM are relevant to the security, availability, and processing integrity of the system used to process customers'\u00a0information, and the confidentiality and privacy of that information.<\/p>","_et_gb_content_width":"","footnotes":""},"folder":[],"class_list":["post-14845","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/14845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/comments?post=14845"}],"version-history":[{"count":5,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/14845\/revisions"}],"predecessor-version":[{"id":14853,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/pages\/14845\/revisions\/14853"}],"wp:attachment":[{"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/media?parent=14845"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/gtm.com\/business\/wp-json\/wp\/v2\/folder?post=14845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}