Client Success Stories

With GTM's Business Payroll & HR Consulting

Featured

Chick-fil-A (Restaurants)

Two Chick-fil-A franchises in New York State transformed their business processes, improved management of their complex workforces, and got a handle on compliance issues with  GTM's Employee Handbook and HR Compliance Services.

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Chick-fil-A (Restaurants)

Two Chick-fil-A franchises in New York State transformed their business processes, improved management of their complex workforces, and got a handle on compliance issues with  GTM's Employee Handbook and HR Compliance Services.

Payroll Success Stories

 

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Abele Tractor & Equipment (Construction)

By partnering with GTM for more than 20 years, Abele Tractor & Equipment has gained a dependable payroll and human capital management solution backed by responsive local support. The long-standing partnership has streamlined payroll administration, improved workforce management, and provided the confidence that comes from working with experienced professionals who understand the company's needs.

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Tri-City ValleyCats (Sports & Entertainment)

By expanding its partnership with GTM, the Tri-City ValleyCats modernized payroll, timekeeping, onboarding, and HR processes through a fully integrated human capital management (HCM) platform. The organization eliminated manual workflows, improved efficiency, enhanced the employee experience, and gained the technology and local support needed to support its growing workforce.

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The Olana Partnership (Nonprofit)

By implementing GTM's human capital management (HCM) platform, The Olana Partnership replaced manual payroll, timekeeping, and onboarding processes with a fully integrated solution. The organization significantly reduced administrative work, improved efficiency, and gave employees greater access to their HR information while benefiting from responsive local support.

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RJ Valente Companies (Construction Materials)

After experiencing inconsistent service from a large national payroll provider, R.J. Valente Companies returned to GTM for its personalized support and dedicated account management. The partnership reaffirmed the value of working with a local provider that combines advanced payroll technology with responsive, relationship-driven service.

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North East Underlayments (Industrial Services)

By partnering with GTM, North East Underlayments replaced manual payroll processes and an underperforming payroll provider with a fully integrated human capital management (HCM) platform. The company streamlined payroll administration, automated PTO tracking and certified payroll reporting, and gained the responsive service and support it had been missing.

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New Castle Paving (Construction)

By expanding its partnership with GTM, New Castle Paving transformed a manual, time-intensive payroll process into an integrated, automated solution. The company significantly reduced payroll processing time, streamlined prevailing wage calculations, and gained responsive local support that allows its payroll team to focus on employees instead of administrative tasks.

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Onsite Dealer Solutions (Car Dealers)

By implementing GTM's human capital management (HCM) platform, OnSite Dealer Solutions streamlined payroll, onboarding, and financial reporting while reducing payroll processing time by more than half. The integrated solution eliminated manual processes, improved reporting accuracy, and gave the company the scalable technology needed to support its growing workforce.

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RM Dalrymple (Industrial Sales)

By partnering with GTM, R.M. Dalrymple modernized its payroll operations with a cloud-based human capital management (HCM) platform and dedicated local support. The company streamlined payroll processing, improved reporting, enhanced employee self-service, and gained the flexibility and security needed to support its growing workforce.

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Modern Welding School (Education)

By partnering with GTM, Modern Welding School gained a trusted payroll and HR partner that streamlined payroll reporting, strengthened compliance, and provided expert HR guidance. With dedicated support and customized HR resources, the school can focus on preparing students for careers in the manufacturing industry.

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HR Consulting & Support Success Stories

 

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Chick-fil-A (Restaurants)

Two Chick-fil-A franchises in New York State transformed their business processes, improved management of their complex workforces, and got a handle on compliance issues with  GTM's Employee Handbook and HR Compliance Services.

logo-Chick-fil-A

Albany Academy (Education)

By partnering with GTM Payroll & HR, Albany Academy gained an experienced, on-site HR team that seamlessly integrated with its staff, strengthened compliance, and provided critical support during a period of organizational transition. The partnership allowed school leadership to confidently navigate HR challenges while improving employee support and freeing internal resources to focus on the school's mission.

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Bruce Tanski Construction & Development (Construction)

By partnering with GTM Payroll & HR, Bruce Tanski Construction & Development replaced an underperforming national payroll provider with a comprehensive payroll, HR, and human capital management solution. The organization improved payroll efficiency, strengthened HR compliance, modernized timekeeping, and gained the responsive local support needed to support its continued growth.

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Make-a-Wish Vermont & Northeast NY (Nonprofit)

By partnering with GTM, Make-A-Wish Vermont & Northeast New York transformed its HR operations with expert compliance guidance, outsourced HR support, and integrated payroll services. The organization reduced administrative burdens, strengthened multi-state compliance, and gained the confidence to focus on its mission of granting life-changing wishes to children and their families.

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Maguire Family of Dealerships (Car Dealers)

By partnering with GTM, the Maguire Family of Dealerships built a stronger HR infrastructure without adding a full-time HR director. GTM's outsourced HR consulting services helped the company improve compliance, implement HR best practices, strengthen employee support, and develop its internal HR team while allowing leadership to focus on strategic business priorities.

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DePaul Housing Management (Real Estate Management)

After losing its shared HR generalist, DePaul Housing Management Corporation partnered with GTM to provide comprehensive HR expertise, on-site support, and compliance guidance.

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Institute for Clinical Pharmacodynamics (Pharmaceutical)

By partnering with GTM, the Institute for Clinical Pharmacodynamics (ICPD) established a comprehensive outsourced HR function without the expense of hiring a full-time HR professional. GTM's HR consulting services strengthened compliance, improved employee support, and provided strategic HR guidance, allowing ICPD's leadership to focus on advancing its mission and day-to-day operations.

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Medical Benevolence Foundation (Nonprofit)

By partnering with GTM, the Medical Benevolence Foundation (MBF) strengthened its HR infrastructure with experienced consulting, compliance expertise, and strategic guidance during a period of organizational change. GTM became a trusted extension of the nonprofit's leadership team, helping the organization navigate employee matters, leadership transitions, and HR best practices while allowing it to remain focused on its global mission.

Leave Management Success Stories

 

First National Bank of Michigan (Banking)

By partnering with GTM, First National Bank of Michigan transformed its employee leave administration with a fully outsourced solution that reduced administrative burden, strengthened compliance, and improved the employee experience. The bank gained a trusted leave management partner that streamlined complex processes while providing expert guidance on ever-changing federal and state leave laws.

Clover Health (Healthcare)

With nearly 600 employees working across the United States and internationally, Clover Health partnered with GTM to manage the growing complexity of employee leave administration, saving time and money and improving the employee experience.

K&A Engineering (Engineering)

By partnering with GTM Payroll & HR, K&A Engineering transformed its employee leave administration by outsourcing a complex, time-consuming process to experienced specialists. The partnership reduced the administrative burden on HR, strengthened compliance with federal and state leave laws, and improved the employee experience through a streamlined, technology-driven leave management solution.

Rotech Healthcare Inc. (Healthcare)

By partnering with GTM, Rotech Healthcare transformed its leave administration with a fully outsourced solution that reduced administrative burdens, strengthened compliance across 46 states, and allowed its HR team to focus on strategic initiatives instead of managing complex employee leave requests.

Professional Employer Organization (PEO) Success Stories

 

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OrbitalFire (Cybersecurity)

By partnering with GTM Payroll & HR’s PEO, OrbitalFire gained access to affordable, high-quality employee benefits, dedicated HR expertise, and comprehensive compliance support. The solution streamlined HR administration, improved employee benefits through CDPHP, and provided personalized guidance to support the company’s continued growth.

Why GTM?

one stop shop

One-stop Shop

GTM supports all your payroll, workforce management, workers’ compensation insurance, and employee benefits needs.

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Team of Experts

You’re backed by a knowledgeable team of certified payroll and HR professionals, licensed insurance brokers, and employee benefits experts.

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Ecstatic Clients

With the best reviews in the business, clients love our cutting-edge technology and dedicated personal service and support.

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Data Security

GTM adheres to high data security standards to ensure your data is protected and information remains confidential.

What Clients are Saying

Top rated
GTM Payroll Services4.9
Based on 661 reviews
Brianne Wall
We work directly with Erin McAvoy for all of our payroll needs and she has been absolutely wonderful to work with. Erin is friendly, attentive, and always incredibly timely with her responses. No matter what questions or issues come up, she handles everything with professionalism and a positive attitude. It is refreshing to have an account manager who is so responsive and genuinely helpful. Highly recommend working with Erin!
Response from the owner:Brianne, we are so glad to hear the Erin is providing responsive, personalized service. She exemplifies what we strive for with every client. Thank you so much for the kind words and for your business!
Scott Lammon
We have been working with Erin McAvoy for many years as our account manager for Lammon Architects, LLP. She provides outstanding service and is always so pleasant to work with. Thank you Erin, we appreciate you!!!
Response from the owner:Scott, we are delighted to hear that you are happy with Erin as your account manager, and that she is providing you with the superior service you deserve. Thank you so much for the kind words and for your business!
Danielle King
GTM has been wonderful to work with. The team is very responsive to questions, answering emails within minutes of receiving them (especially Erin!). Everyone is a pleasure to work with. Payroll submission is also super easy.
Response from the owner:Danielle, thank you for letting us know how happy you are with Erin and the GTM team. We are glad that you are getting responsive service and that you have found our payroll system easy to use. We truly appreciate the kind words and your business!
Emily Corbett
GTM has been wonderful to work with. Their team is professional, responsive, and consistently makes payroll processing smooth and stress-free. A special thank you to our account manager, Kim, who has been outstanding through our years with GTM. Anytime I have had a questions, she immediately responds and follows through. Prior to this we were using a larger payroll service and the difference has truly been night and day. If you are a small business looking to simplify your processes and value real customer support, I highly recommend GTM.
Response from the owner:Emily, that is a terrific recommendation - we are so glad to hear that Kim and the GTM team have made things easier and stress-free for you, and that you are getting the responsive service you deserve. Thank you so much for the kind words - we appreciate your business!
Debi Beaudette
GTM is the best, they are professional, prompt, informative and reliable. Our Rep Kim Kellerson is awesome, so grateful for her excellent service!
Response from the owner:Debi, we are glad to hear that Kim is providing you with superior customer service, and that you are highly satisfied with GTM. Thank you very much for the kind words and for your business!
Dave Rees
We switched to GTM from a larger national payroll processing company and the transition was a breeze. Our rep Sarah is very responsive to last minute panicked payroll changes by me and is very proactive in keeping us informed of the latest compliance matters.
Response from the owner:Dave, we are happy to hear that you are finding GTM's service to be superior to what you had before, and that Sarah has made things easy for you. Thank you very much for the kind words and for your business!
Neal Martin
Alicia, Beth, Marianne and the rest of the team have been great to work with. So happy to have made the switch to a payroll (and much more) company that offers certified payroll and personalized services.
Response from the owner:Neal, we are so glad to hear that switching to GTM was the right move for your company, and that our team has provided the support you need. We truly thank you for the kind words and for your business!
Nick Bernardo
Kim is a game changer, extremely responsive and helpful. Always carries herself with a can -do positive attitude regardless of the situation at hand. She models excellence daily in her work and loves what she does. I'd add 6 stars if I could. Thank you Kim for your daily drive and committed service to our account!
Response from the owner:Nick, we are delighted to hear how ecstatic you are with Kim's customer service, and that she is providing you with the superior support we strive for with all our clients. Thank you very much for the kind words and for your business!
Toni Taylor
We have used GTM for several years and they are the best payroll company that I've ever dealt with. Jennifer is my Representative and she is outstanding!
Response from the owner:Toni, thank you very much for letting us know how happy you are with GTM and Jennifer. We are so glad to have you as a client and we truly appreciate the kind words!
Austin Mikell
Our Company has had a great experience with GTM. The communication has been one of the biggest positives. They have been responsive, helpful, and easy to work with from the start. Another thing that has stood out is how easy they have made changes. Whether it is updates, questions, or working through something new, the process has felt smooth and manageable instead of stressful. What I have appreciated most is that they have not just handled payroll. They have helped game plan better processes, put things in place to make my job easier, and taken the time to educate me on the full system so I can better understand it and use it the right way. That kind of support has made a big difference. Overall, they have been a strong partner and have made a very complicated area feel a little more organized and doable. I would highly recommend them!
Response from the owner:Austin, it's wonderful to hear how satisfied you are with GTM! We strive to make payroll easier for all our clients, and we're grateful to know that we have done so for you and your company. We truly appreciate the kind words - thank you for the review and for your business!
Bergen County Veterinary Center Management
We used Nicole's services for updating our employee handbook. Nicole was diligent and professional. We cannot recommend her services enough.
Response from the owner:We are delighted to hear that Nicole has provided your business with a compliant, updated handbook. Thank you for trusting your HR services to GTM, and we appreciate the kind words!
Drew Dawson
Nicole has been incredible to work with. She’s been kind and patient with me, and I leave every meeting with her knowing I’m in good hands as her expertise is unmatched. I’d recommend GTM, and specifically Nicole, for anyone looking for HR consulting services. It’s been a real pleasure, excited to work further with her and the team!
Response from the owner:Drew, we agree that Nicole's expertise and professionalism is one of the reasons that so many businesses trust their HR services to GTM. Thank you very much for the kind words!
William Johnson
GTM Payroll services has been such a pleasure to work with. Our contact, Alicia, has consistently provided high quality service and responds immediately to any questions or requests. The program is user friendly and easy to process payroll. Thank you Alicia for all that you do for our Company
Response from the owner:William, we are so glad to hear that Alicia is providing you with responsive, superior service, and that you are finding our payroll platform easy to use. Thank you very much for the kind words and for your business!
Kara Heyns
Great system and team. They have been very helpful and have helped streamline our payroll system. Alicia is amazing and so responsive and helpful.
Response from the owner:Kara, we are delighted to hear that you are finding success with our payroll system, and that Alicia has provided you with excellent service. We truly appreciate the kind words and your business - thank you!
Linnean Davis
Very professional. Quick to respond. As I needed more features, they were always able to accommodate. Very good price structure. I highly recommend GTM.
Response from the owner:Linnean, we're so glad to hear that you are finding that GTM's prices and service meet your needs, and we appreciate that you'd recommend us. Thank you for the kind words and your business!
Brittany Marin
Excellent Service and Support! We’ve been using GTM for our payroll processing, and it’s been a fantastic experience from start to finish. Their team and my account rep is extremely knowledgeable, responsive, and always willing to go the extra mile to ensure everything runs smoothly. Reports are clear and easy to access, and any questions we have are answered quickly. If you’re looking for a reliable payroll partner who truly cares about your business, I highly recommend them!
Response from the owner:Thank you, Brittany! We appreciate the kind words and trust you place in GTM to manage your payroll. We aim to provide best-in-class HCM technology backed by expert, personal support to create an exceptional client experience.
Debra Whitson
The entire team at GTM is awesome! I use their payroll, HR and insurance services. GTM is the best thing I have done for my small business. I highly recommend them
Response from the owner:Debra, we are happy to hear that GTM is helping your small business in so many ways. Having your payroll, HR, and insurance all under one roof is definitely a great way to go, and we truly appreciate that you'd recommend us to others. Thank you very much!
Grounded NY
15 years of payroll and this is the best company I have ever worked with - Alicia is incredible, personable and fun to work with but obviously the most important efficient, knowledgeable and goes completely out of her way to help you.
Response from the owner:Grounded NY, we are delighted to hear that Alicia's professionalism and expertise has helped keep you loyal to GTM for so many years. Thank you for the kind words and for your continued business!
June Butler
Adam Ross Cut Stone has been with GTM for a number of years and we have always been satisfied with the exceptional service they have provided during that time.
Response from the owner:June, thank you for letting us know that GTM's service has been so helpful for your business. We truly appreciate the kind words!
Richard Towers
I've been using payroll companies for the last 37 years and GTM Payroll Services has been by far the best payroll company out there. They make life easier for your business and its employees.
Response from the owner:Richard, we are so happy to hear that GTM is standing out among the rest as the best choice for your business and employees! Thank you very much for the kind words.
McGreveiveys Restaurant
Switching our payroll from the inept company, Primepay, to GTM was the best thing I've done for my piece of mind My rep Alicia is amazing!!!!!
Response from the owner:Wow, we are so happy to hear that GTM has lived up to your expectations! Thank you for letting us know that Alicia is providing you with great service. We appreciate the kind words!
Kristin Goldstein
We started with GTM in January after being with a large payroll company. The customer service is outstanding and they always pick up the phone when you call. Kim Kellerson has been very patient and helpful with me navigating through the new system. We are very happy with the exceptional customer service.
Response from the owner:Kristin, we are so glad to hear that you're happy after switching to GTM, and that Kim has provided you with the superior service you deserve. Thank you for the kind words and for your business!
Chris Yakush
I had an excellent experience working with GTM Payroll & HR. Nicole’s professionalism, attention to detail, and clear communication truly stood out. She took the time to understand my needs, walked me through the process in simple, easy-to-understand terms, and delivered results ahead of schedule. If you're looking for trustworthy, top-tier outsourced HR support, I highly recommend GTM. Their expertise and client-focused approach make all the difference.
Response from the owner:Chris, it makes us so happy to know that Nicole provided you with such great HR service, and we truly appreciate that you'd recommend us to other companies. Thank you for the kind words and for your business!
tracie killar
We use GTM and have been so happy with the services. Our HR Specialist has helped us in so many ways and our Payroll Specialist is always there anytime I need assistance.
Response from the owner:Tracie, we are delighted to hear that you are happy with both our payroll and HR services. Thank you very much for the kind words and your business!
Ess Ehm Dee
I can’t say enough good things about my experience working with my assigned Leave Specialist, Jan Turlick from GTM HR Consulting Inc.’s HR. After fracturing my ankle, I was overwhelmed and unfamiliar with next steps as it related to hetting workplace accommodations in place while I waited to have surgery and my subsequent recovery. Jan was amazing in that she's responsive, patient, empathetic, and incredibly helpful every step of the way. She made a stressful situation so much more manageable, and it was truly a pleasure working with her. Thank you, Jan, for your outstanding guidance!
Response from the owner:Ess, we are glad to hear that Jan has been so helpful to you during your leave, and that she made everything easier for you. Thank you for the kind words, we appreciate it!
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