518-373-4111
Employ, Enable, and Empower Your Workforce
Through industry-leading human capital management (HCM) technology; best-in-class HR consulting services; and dedicated, local support, GTM Payroll Services helps companies increase efficiencies and productivity while accelerating key business decisions and boosting employee performance and engagement.
Leading Edge Platform for Human Capital Management
GTM’s secure, cloud-based solution for Human Capital Management (HCM) simplifies business operations, lowers costs and streamlines workflow processes. Integrate and automate all aspects of managing your workforce, including time and attendance, payroll processing, applicant tracking, onboarding, benefits administration, and automated tools for human resource management.
Leading Edge Platform for Human Capital Management
GTM’s secure, cloud-based solution for Human Capital Management (HCM) simplifies business operations, lowers costs and streamlines workflow processes. Integrate and automate all aspects of managing your workforce, including time and attendance, payroll processing, applicant tracking, onboarding, benefits administration, and automated tools for human resource management.
HR Consulting Services
For companies that need outsourced HR assistance, GTM’s human resource consultants (Pinnacle HR) help handle ever-changing legal compliance, manage and retain talent, and implement HR best practices that keep employees aligned with business goals.
See what our clients are saying about our consulting services
Learn more about our HR Services
Get a Free Consultation to discuss your service needs
Client Reviews
Brian McAnneny
Marianna Silveira did a great job for us onboarding a home employee for GTM.
Response from the owner: Brian, thank you very much for letting us know how helpful Marianna was in getting your new employee onboarded. We are delighted to hear she did a great job for you - we appreciate the kind words and your business!
Kelly Cech
Very helpful & responsive! Thank you Elona.
Response from the owner: Kelly, thank you very much for the kind words! Glad to hear Elona has provided you with the service we pride ourselves on. We appreciate your business!
Edward Nie
GTM Payroll Services has been fantastic payroll solution for our family and our nanny. The customer service team is top notch - very responsive, professional and caring in getting any changes / questions resolved. The online platform / technology is easy to use, making it easy to automate payroll, PTO / time tracking, withholding and other payroll workflows. Annual cost is relatively reasonable as well. Highly recommend!
Response from the owner: Edward, we are happy to hear that your experience with GTM has been so positive! We pride ourselves on superior customer service, so we're glad that's what we have provided you. We are also glad to hear that our technology is user-friendly and that it's made managing your employee so much easier. We really appreciate the kind words - thank you!
Stephanie Brown
I have reached out to Jan who works at GTM numerous times in the past couple of months with questions regarding how leave works and documentation questions. I am always impressed by her quick responses and thorough understanding of FMLA protocol and practices. Jan responds to emails within 24 hours and has always provided the information I am looking for with easy to understand directions/explanations. I cannot recall ever having such pleasant, consistent, and timely interactions with any other professional entity. Thank you for your assistance and give Jan a raise.
Response from the owner: Wow Stephanie, those are really kind words about Jan! We are so glad to hear how responsive and helpful she's been regarding your leave questions. Thank you very much for sharing, and we really appreciate your business!
Jonathan Patrizio
Payroll and adjacent services are a breeze with Alicia managing our account. Always so helpful, even if on short notice to make sure we never miss the mark. Thank You!!
Response from the owner: Jonathan, thank you very much for letting us know how helpful Alicia has been for you. We pride ourselves on creating ecstatic clients, so we are happy to count you as one. We appreciate the kind words and your business!
AK CO Assistant
Patrick, Sam & Marian have been so helpful with all my payroll requests and questions. I highly recommend! ~Christina
Response from the owner: Christina, thank you very much for the kind words. We are glad to hear that our team has been so helpful to you!
Kimberly Tobin
GTM is wonderful! They are truly the payroll and tax experts you want on your side for all domestic staff placements.
Response from the owner: Kimberly, we so appreciate the kind words. We are grateful to have you as a partner and supporter of legal pay for household employees!
Jessica Sjolseth
We have worked with the GTM team for years, and they are so helpful! They provide clear education to our employer families about how to handle their household payroll taxes, as well as what tax credits are available. They also have a full-service option that many of our clients utilize. We have been so happy with their services and would highly recommend!
Response from the owner: Jessica, thank you so much for your partnership over the years. We are proud to serve your families and we are delighted to hear how helpful the GTM team has been to your families and your agency. Thanks so much!
Alison Ganko
GTM has consistently proven to be the go-to payroll provider for our household staffing agency. I confidently refer all of our clients directly to Christa and Patrick, knowing they will receive top-notch service. Their team excels in providing invaluable assistance and clarity on complex matters such as tax compliance and workers' compensation, transforming daunting topics into easily digestible information. I wholeheartedly endorse GTM for their exceptional support and expertise.
Response from the owner: Alison, thank you for the kind words! We're so glad to hear that you recommend GTM to your families who hire household employees through your agency, and that Christa and Patrick have provided you and your families with the superior service they expect. We truly appreciate your endorsement and we thank you for being a valued partner!
Thomas Moore
Jan Turlick and Elona Cadman were both extremely helpful and efficient. They resolved my issues within a matter of minutes. They were an issues that I had spent several frustrating hours on.
Response from the owner: Thomas, we're so glad Jan was able to help you quickly resolve your issue. We are proud of our entire team's responsive service, so thank you for sharing your review. We appreciate your business!
Lucas Loxam
Few companies today provide the high quality customer service that GTM does. When an issue arises, GTM is there to assist you.
Response from the owner: Lucas, we are so glad to hear our team has provided you with the superior service you and all our clients deserve. Thank you for your business!
Sarah Rice
Phenomenal customer service. A real person answers the phone when I call.Available and knowledgeable staff. Very easy to get questions answered.GTM does a great job communicating with employers at tax time.Highly recommended GTM!
Response from the owner: Sarah, we are so glad to hear that our customer service team has provided the top-notch service you expect. We pride ourselves on being responsive to our clients' needs, and we're happy that we met yours. We appreciate your business!
William Smith
Notifications were always timely and informative.
Response from the owner: Glad we were helpful - thank you, William!
Tracy Travis
GTM has made the process of filling out FMLA paperwork seamless and their prompt responses to any of my questions has provided a sense of relief and am in good hands.
Response from the owner: Tracy, we are grateful to hear that our leave management team made things so easy for you and gave you peace of mind. Thank you for the kind words!
East Wind Nannies
We've been working with GTM for payroll services for over a decade, and I couldn't be more pleased with the exceptional service they provide. As a nanny agency, it's crucial for us to ensure our clients receive top-notch support when it comes to legal pay, and GTM has consistently exceeded our expectations.Patrick, with his personable personality, has always been prompt in responding to our emails and questions. He breaks down complex answers into easy-to-understand explanations, making the whole process seamless and stress-free.Christa's attention to detail and hands-on approach truly set GTM apart. She is articulate and incredibly thorough, always following up to ensure everything is in order. Christa goes above and beyond to support us as we connect with the household employer/employee community in our city.I wholeheartedly recommend GTM to anyone in need of payroll services. Our clients are in good hands with this professional and reliable team. Thank you, GTM, for your outstanding service and support!
Response from the owner: We are very grateful for our partnership with your agency for so many years. It's wonderful to hear how much Patrick has helped you and your families, and how Christa has been an ideal point of contact for your agency. Thank you for the kind words, and for being an advocate of legal pay for household employees all these years!
Christine Haber
The VIP service at GTM is outstanding! Jen is always so helpful & very kind.5 stars! ⭐️ ⭐️⭐️⭐️⭐️
Response from the owner: We are so happy to hear that, Christine! Glad that Jen makes you truly feel like a VIP. Thank you!
Michelle Hauck
Jan was absolutely the best contact person. She is true gem, very compassionate and understanding and willingness to work with you and not against you. Thank you for all your hard work and understanding.
Response from the owner: Michelle, that's so nice of you to share those kind words about Jan. She really makes sure our clients have a smooth and easy leave management process. Thank you very much!
beverly dunphy
Jan is the best. She was very helpful
Response from the owner: Thanks for letting us know you had a great experience, Beverly!
Jolene W
Jan was so helpful through my process of figuring out my maternity leave, and willing to answer all my questions!!
Response from the owner: Jolene, we're so glad to hear how helpful Jan was for you - thank you!
Ter Her
I was amazed how helpful, friendly, professional and understanding when I spoke with Jan Turlick.
Response from the owner: It's wonderful to hear that your interaction with Jan went so well, Ter. Thank you very much!
C3 Quest
We use this company for all of our payroll needs, they are very friendly and helpful and even help us reverse our own mistakes! Highly recommend!
Response from the owner: Thank you! We appreciate the recommendation.
Anna Wood
My GTM Representative Jan Turlick has been with me through this entire process of applying for FMLA for my workplace. She has addressed any concerns I have in a timely manner offering all the information I need to get the application completed correctly and successfully even offering suggestions to avoid delay.
Response from the owner: We're so happy that Jan made your leave process easy. Thank you very much for the kind words, Anna!
Sheila Basile
Our Acct Exec Erin is awesome. She responds in a timely fashion to all of our questions and always with a smile. We are lucky to have her!
Response from the owner: Thanks so much for the kind words about Erin! We're glad she represents GTM's core value of creating ecstatic clients. We appreciate your business, Sheila!
Diane Sweeney
Jan Turlick is a patient, caring and compassionate GTM Specialist. Jan provided informative information and direction of the FMLA process. I asked many questions and she was always so prompt in her responses with a return phone call or email. She was sensitive and supportive to my circumstances of the need for FMLA. I hope GTM knows how much Jan is a valuable member of your team. Her support in my challenging personal circumstance will be a reminder to me of the importance of how much our interactions with people can mean a world of difference and I will always remember her kindness.
Response from the owner: Diane, we definitely know how valuable Jan is, but thank you so much for sharing your experience with her! We are happy to hear how easy she made the leave process for you. We'd expect nothing less from her - thank you again!
Nicole West
I gave Jan Turlick 5 stars because she was AWESOME from the beginning of my leave to the end! Everything went so smooth because of Jan's expertise. Thanks again Jan your the best!
Response from the owner: Nicole, we really appreciate your kind words and we're elated that Jan was so helpful in handling your leave administration. Thank you very much!
Kristin MaierMerz
Worked with Jan Turlick, she was very helpful and responsive during this process and was able to help me get the accommodation that I needed.
Response from the owner: We're so happy to hear that, Kristin! Thanks for the kind words about Jan, we are glad she was so helpful during the leave process. We appreciate it!
Mary Dillon
We used GTM Payroll Services for 4 years to manage the payroll for our kids’ nanny. I have been incredibly pleased with everything GTM has done on this. Their customer service is top notch, and every person I’ve ever spoken with has been helpful, professional, and polite. They always go above and beyond to run down any questions I have. I most recently worked with Monica at GTM on an issue and she was a true pleasure to work with. I highly recommend using GTM.
Response from the owner: Mary, thank you so much for the letting us know how happy you've been with GTM! We appreciate the trust you place in GTM to manage your payroll.
Christine Petrongolo
Kim Loomis in the tax department has been wonderful! She is professional, dedicated and committed to working through any issues. Her responsiveness and follow-up have been greatly appreciated!
Response from the owner: We are happy to hear that Kim has exemplified the superior service we pride ourselves on. Thank you, Christine!
Dionna Simmons
I recently had a life changing event that caused me to request a leave of absence from work. Jan T., provided excellent and professional assistance in helping me to navigate through my crisis. Not only did she provide excellent customer service, but she also provided service with empathy, compassion and care. Thank you for your support with making my experience less difficult, during a time that was personally difficult.
Response from the owner: Dionna, we are so grateful to hear those kind words about Jan and that she made your life a little easier. Thank you very much for letting us know!
Michael Timm
The level of customer service I received from Jan T. was top notch! She was kind, caring, courteous, and professional! 5 stars!
Response from the owner: We appreciate the kind words! Thank you.
Ron Flynn
I have been a client of GTM for nearly 10 years. There has never been a question that they couldn't answer; there has never been a call that wasn't returned the same day; and there has never been a client service rep that I didn't want to work with. GTM is the ONLY service provider to payroll and taxes with whom to work. TOP NOTCH !!
Response from the owner: Thank you, Ron! We appreciate the endorsement and the many years you've trusted us with your household payroll and taxes. Our support team prides itself on its expertise, responsiveness, and making sure every client is ecstatic with our service.
Shawn Allan
Excellent HR & recruiting support from Patti & Martin. Very responsive, easy to work with, and understands our business well, which has made our recruiting & onboarding run smoothly. It's great to have a team to reach out to for general questions & bigger projects as we need the assistance.
Response from the owner: We appreciate the kind words. Thank you for trusting us with your recruitment and onboarding!
Claudia Wald
Teralyn Gardea provided meticulous, kind, and genuine support while I requested and took leave. I am grateful for her humanity and professionalism through the leave process.
Response from the owner: Thank you! We appreciate the kind words about our leave administration team.
Toya R
My experience with my specialist working with my case has been wonderful. She's been very helpful in helping me through this process and I appreciate her time and energy.
Response from the owner: We're so happy you've had a great experience with GTM. Thank you!
Erry’s Life
Teralyn has been amazing!
Response from the owner: We're so glad to hear it. Thank you!
Paula Knighton (Paula Jean)
Spoke with Monica today at GTM Payroll Services in Clifton Park, NY. She was extremely helpful and courteous. A pleasure to speak with. Thank you GTM Payroll Services!
Response from the owner: We're glad to hear you're receiving the support our clients deserve. Thank you for trusting GTM with your payroll and tax needs.
Carl Morency
My experience working with GTM and specifically with Jan Turlick has been excellent. She's been there to answer any of questions and has been very helpful. She's the best!!
Response from the owner: Thanks, Carl! We appreciate the kind words and the trust you place in GTM.
Debora Pluskota
Jan Turlick has been soooo helpful in getting everything taken care of for me. Thank you Jan!!
Response from the owner: Thank you, Debora!
Brenda Washington
GTM leave Specialist Jan Turlick was very good with helping me with ever thing I needed. Thank you so much.
Response from the owner: Thank you, Brenda!
Margie Burris
Could not be happier with my experience. Lindsey Rininger has been there for me the last couple years whenever I needed help.And I am 80 years old and need lots of help.
Response from the owner: Thank you, Margie! We're so glad you're enjoying our service and always happy to help.
Lauren Fay
Great costumer service and competent employees.
Response from the owner: Thank you, Lauren. We pride ourselves on delivering exceptional client support.
David Lattin
Hello,I have been using GTM for payroll for a number of years now and I am quite happy with their services. I also would like to mention that our Account Manager at GTM is Jennifer Labulis and she has always been very helpful and with timely responses on any issues or concerns I have encountered.Thank-youAce OIl,Inc.
Response from the owner: Thank you, David. GTM aims to combine best-in-class technology with expert, personal support to create exceptional client experiences. We appreciate the trust you place in us to manage your payroll.
Eric Katz
I have used GTM for my clients' domestic employees for years.Margarita Muniz works miracles.
Response from the owner: Thanks for the kind words, Eric - we appreciate your business!
Cesar Hernandez
Great customer service
Response from the owner: Thank you, Cesar! We appreciate the trust you place in GTM to service your payroll and tax needs.
Hongxin Zhou
The best payroll company without doubt. Professional and easy-access system as well as in time assistance.
Response from the owner: Thank you, Hongxin. We appreciate the kind words and the trust you place in us to manage your payroll.
Brittany Marin
Great payroll company to work with!!! Our account rep, Alicia, is top tier with her customer service and is always available to help with any questions or concerns we have. She is wonderful to work with! Quickly responds to any and all emails and inquiries we have. We would 100% recommend GTM for any company that is in need of payroll services and then some! Very user friendly cloud based employer system. Employee interface is very user friendly as well.
Response from the owner: Thank you, Brittany! We appreciate the kind words and trust you place in GTM to manage your payroll. We aim to provide best-in-class HCM technology backed by expert, personal support to create an exceptional client experience.
